Silentnight Portchester 1000 Pocket Eco Pillow Top Mattress
- In-stock
- Finance available
- Free delivery
- Returns
- Support: Pocket Spring
- Comfort: Memory Foam
- Brand: Silentnight
From £319.00
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 9 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Silentnight
- Retailer
- Dreams
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the Silentnight Portchester 1000 Pocket Eco Pillow Top Mattress
Last checked
The Portchester is a 1000-pocket, pillow-top mattress using Silentnight’s Eco Comfort fibres over an integrated memory-foam comfort layer, with the brand describing the feel as medium. A 1000-count pocket unit is an honest mainstream spring spec: more body-responsive than open-coil mattresses, but below the denser multi-layer pocket builds often found in the £700-plus pocket-sprung tier. The practical effect is individual spring movement for steadier weight distribution, rather than the broad hammock feel of a cheaper connected-spring core. Silentnight also talks up zoned support and edge-to-edge sleeping space, though without a disclosed zone count or reinforced perimeter detail, that should be read as a comfort-and-support promise rather than a technical guarantee. The pillow top is the comfort lead here. Memory foam gives the surface a slower, more cushioned response than wool, cotton or polyester wadding alone, while the recycled Eco Comfort layer is the breathable counterweight to that foam. That is a sensible pairing. It will not behave like an all-foam mattress, because the spring unit keeps the bed livelier and easier to turn on, but the sewn-in pillow top means any movement, ridging or compression in that top section cannot simply be removed and reset.
Sleepers who like a cushioned surface but still want a proper spring chassis are the most natural match, especially back sleepers and restless combination sleepers who dislike the sink of solid memory foam. Positive reviews repeatedly describe strong support, easy comfort and better sleep, with one substantive owner noting that the mattress felt robust without being hard, did not cause overheating, and gave enough separation for a partner coming to bed at different hours. The breathable fibre layer supports that cooler impression, although the memory-foam pillow top will still feel warmer and closer than a plain tufted pocket-sprung surface. Firmness is where the label divides opinion: several lower-rated reviews say the mattress arrived much harder than expected for a medium feel, with back pain, disturbed sleep and partners retreating to the floor or sofa. One detailed long-term account is especially severe about worsening back pain after a year, and another recent complaint describes the sewn-in foam top forming ridges that could still be felt through an added topper; that is not a repeated theme across the sample, but it is a meaningful risk because the topper is integral. The Portchester suits sleepers wanting a pocket-sprung mattress with a cushioned top and a firmer-than-labelled character; those prioritising a softer pressure-relief feel or more confidence in long-term pillow-top stability are better served by a soft-to-medium pocket-sprung model or the higher-end pocket-sprung tier.
Pros and Cons
Pros
- Owners describe the mattress as providing excellent support and a good night's sleep.
- Buyers appreciate the medium firmness that feels comfortable for various sleeping positions.
- Recent reviews mention quick delivery and positive customer service experiences.
- Owners report it maintains its shape well, avoiding sagging or roll-together issues.
Cons
- Multiple reviews note the mattress feels firmer than advertised, causing discomfort.
- Some individuals experienced itching, suggesting allergies to materials used in the mattress.
- Several users reported significant back pain linked to prolonged use of the mattress.
- Complaints mention ridges forming in the foam topper that affect sleep quality.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
100 Night Comfort Guarantee - gives you peace of mind when you buy
A 100 Night Comfort Guarantee allows for a trial period where the product can be tested in your own home environment to see if it meets personal comfort standards. If it doesn't meet your expectations, it can be returned for a refund or exchange, offering flexibility and assurance in purchasing decisions.
Medium comfort rating - balances softness and support
A medium comfort rating offers a balanced experience, providing adequate support without being too firm, while still ensuring a gentle, plush feel for relaxation. It caters well to a variety of sleeping positions, making it an adaptable choice for those who desire both comfort and support.
Reduces partner motion - limits movement disturbances
With its capacity to limit movement disturbances, this feature helps maintain an undisturbed sleep environment, even when sharing a bed. It enhances sleep quality by minimising interruptions caused by a partner's movements throughout the night.
Responsive pocket springs - individually wrapped for targeted support
Individually wrapped pocket springs adjust independently to body contours, offering personalized support and reducing motion transfer. This construction enhances comfort by evenly distributing body weight, ensuring restful sleep.
Sumptuous pillow top - for an extra layer of cosy comfort
An additional pillow top layer enhances softness and delivers a more luxurious sleeping experience. This feature ensures a plush feel, contributing to an overall increase in comfort during rest.
Pressure relieving features - reduces pressure points for better sleep
Enhanced comfort results from its ability to alleviate pressure on various body parts. Improved sleep quality is achieved through reduced disturbances caused by pressure-induced discomfort.
Eco-friendly recycled fillings - for sustainable, breathable comfort
Recycled fillings contribute to environmental sustainability and offer a comfortable sleep surface. The breathable design enhances air circulation, helping to regulate temperature.
Frequently Asked Questions For The Silentnight Portchester 1000 Pocket Eco Pillow Top Mattress
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting 111-00459 in the subject line.
Reader reviews of the Silentnight Portchester 1000 Pocket Eco Pillow Top Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting 111-00459 in the subject line.
Comfy and supportive without being too soft, and my back feels better in the morning. The top layer feels nice and its been holding up fine so far.
Great quality, definitely feel the difference. The medium firmness is a perfect balance, and the memory foam just adds that extra comfort. Can't fault the item.
This bed has more than lived up to my expectations. I didn't get a chance to personally test it in the store so was relying entirely on the description. And it has been just what the doctor ordered! I feel a bit like Goldilocks - not too firm, not too soft.....just perfect!
Me and my husband are really pleased and extremely comfortable, it has helped my husband alot due to his disability, also has helped me with my back due to having scoliosis would highly recommend this mattress. The delivery drivers were really kind and helpful too
Comfortable medium firm mattress. Recommend
Buying a mattress is always tricky as the prices seem to vary so much. You can get a super cheapo one on the internet but is it going to be any good Well to save any hassle and risk we bought this mattress from Dreams and knowing we had the guarantee of swapping it if it was not any good. But it's just so comfy I would not want to swap it. Feels really good quality as expected.
A brilliant process the whole way through - sent out multiple update so i was always kept in the loop :)
Excellent mattress. Never had a bad nights sleep on it yet.
Very comfortable mattress, feels supportive but not too firm. Delivery service was fantastic. I had looked online at mattresses such as Emma but negative customer service reviews put me off.
A superbly comfortable mattress that was delivered by two young men eho were pleasant and helpful and went out of their way to make sure i was happy and satisfied with my nrw purchase of a super king mattress. Excellent value for money and a trouble free experience with an online purchase that i had not tried beforehand.
Solid mattress - well sprung. Not slept on it yet but appears well made
Mattresses took some getting used to the first few nights my hips were REALLY sore but it seems to have “bedded” in so to speak and now I get a lovley nights sleep, long May it continue. Only downside is the lack of handles, we got super king and it was an absolute nightmare trying to get it upstairs with no handles!
Lovely mattress. Very comfortable. And well made. Provides the support needed whilst also being super comfy. Good value for money. And impressed with guarantee.
Very comfortable mattress. Glad I purchased it. It's quite firm.
This mattress is perfect, its so comfortable I havent slept so well for years
Comfortable mattress and delivered on time on the day of my choosing
Very comfortable mattress, lovely soft pillow top but still supportive. The difference between this mattress and the old sprung one it was brought to replace is unbelievable. Best nights sleep for years!
I absolutely love my new bed and mattress! I was getting really bad back pain with my old one, and struggling to sleep. This mattress is amazing ! Ive had good sleeps since and no longer have any back pain. The bed frame is really good quality and very sturdy. Looks lush in my room !!!!
I bought this mattress to replace a previous Silentnight mattress which we had been very happy with. I chose the same Medium style, but it is very hard. We have had it a fortnight now and I am still struggling to sleep well on it, as I have osteoporosis in my hips I find it quite uncomfortable. Hopefully, it will soften as time goes by as Silentnight are a great brand, so I don't have any problems with the quality of the mattress.
Bought this after reading all the other reviews. Weve now had this 2 weeks. The description is medium firmness. I would totally disagree, its definitely a firm mattress and at times feels like sleeping on a hard floor! Quite disappointed but praying that we get used to it!
Verified retailer reviews
Independent Trustpilot reviews of Dreams.
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