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Ashford Memory Support Mattress
Ashford Memory Support Mattress alternate view
Ashford Memory Support Mattress alternate view

Ashford Memory Support Mattress

4.52 (23 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns
  • Feature: Hypoallergenic
  • Support: Traditional Sprung
  • Comfort: Memory Foam
  • Feel: Medium
  • Brand: Bensons for Beds

From £296.99 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

3.9/5
BedBoy Score
across 8 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on pressure relief and motion isolation; weaker on retailer guarantee.

  • Pressure relief 5.0/5 Show evidence for Pressure relief

    Pressure relief scored 5.0/5 from memory foam construction (editor-vetted for pain suitability). Reviewer commentary specific to pressure relief was limited (1 relevant mentions across 23 reviews) so the score relies on construction type.

    • “Bensons did warn that it might take a while to get used to a new mattress but this has been comfortable from day one. It is of medium firmness so does give support but with a softer topping. Before the new mattress I sometimes woke up with sore hips but not with the new one. (For reference I sleep o”
  • Motion isolation 4.5/5 Show evidence for Motion isolation

    Motion isolation scored 4.5/5 from memory foam construction. Reviewer commentary specific to motion isolation was limited (0 relevant mentions across 23 reviews) so the score relies on construction type.

  • Customer sentiment 4.5/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.5/5 from an average star rating of 4.52 across 23 verified reviews.

  • Heat retention 4.0/5 Show evidence for Heat retention

    Heat retention scored 4.0/5 from traditional spring construction. Reviewer commentary specific to heat retention was limited (1 relevant mentions across 23 reviews) so the score relies on construction type.

    • “After sleeping on the mattress for a month I've had a fantastic dead sleep, downt get too hot or cold either Would say give the mattress time to break in and judge for yourself”
  • Off-gassing and setup 4.0/5 Show evidence for Off-gassing and setup

    Off-gassing and setup scored 4.0/5 from memory foam construction. Reviewer commentary specific to off-gassing and setup was limited (0 relevant mentions across 23 reviews) so the score relies on construction type.

  • Durability 3.5/5 Show evidence for Durability

    Durability scored 3.5/5 from memory foam construction. Reviewer commentary specific to durability was limited (0 relevant mentions across 23 reviews) so the score relies on construction type.

  • Edge support 3.0/5 Show evidence for Edge support

    Edge support scored 3.0/5 from memory foam construction. Reviewer commentary specific to edge support was limited (0 relevant mentions across 23 reviews) so the score relies on construction type.

  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night comfort guarantee, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Comfort Rarely mentioned Comfort: Rarely mentioned. Not scored on this product.
  • Value Rarely mentioned Value: Rarely mentioned. Not scored on this product.

Brand
Bensons for Beds
Retailer
Bensons for Beds
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the Ashford Memory Support Mattress

Last checked

Pressure relief is the main promise of the Ashford Memory Support Mattress, rather than springy lift or a highly engineered support system. It is a medium mattress, 3 of 5, and that puts it in the safer middle of the tension scale: soft enough to let shoulders and hips settle, but not pitched as an orthopaedic or extra-firm back-support model. This is a comfort-first specification. The memory-support positioning is conservative rather than showy for the category; compared with pocket-sprung hybrids, the practical trade-off is more contouring and movement-damping, with less bounce and less obvious upward push when changing position. That tallies with the owner feedback, where the most satisfied sleepers describe a “just right” feel rather than a plush sink or rigid board. The comfort layer seems to be doing the main work at the surface, giving a softer top over a steadier base, which is an honest approach for a medium memory mattress but not the same as zoned spring support for different parts of the body. Several buyers also mention a bedding-in period, so first-night firmness should not be treated as the finished feel.

Side sleepers of average build are the clearest audience, especially those who want hip and shoulder cushioning without dropping into a very soft mattress. Side sleepers get the strongest case here. Positive reviews repeatedly connect the medium feel with fewer sore hips, easier settling and a more complete night’s sleep, and one detailed side-sleeper account at around 70kg lines up neatly with what this tension should deliver. Temperature feedback is better than the memory-foam stereotype: multiple accounts describe it as neither too hot nor too cold, which suggests the comfort layer is not trapping heat in the way cheaper all-foam mattresses sometimes do. The weaker feedback sits around mobility and liveliness. Low-scoring experiences describe difficulty moving around, a deadened feel when sitting down and a desire for more bounce; one older sleeper only became comfortable after adding toppers, so the medium label does not guarantee easy comfort for people who need extra surface softness or more responsive support. Back sleepers can use it, particularly at average body weight, but those who rely on a firmer, flatter platform for lumbar support may find the contouring less precise than a firmer pocket-sprung build. If side-sleeping pressure relief at average body weight is the priority, this works; if easier turning, stronger bounce or firmer back support comes first, a firmer pocket-sprung hybrid tier makes more sense.


Pros and Cons

Pros

  • Many owners describe the mattress as supportive while still feeling soft on top.
  • Recent buyers report significant improvement in sleep quality after using the mattress.
  • Users recovering from surgery find it helps maintain a comfortable sleeping temperature.
  • Side sleepers mention less discomfort in hips after switching to this mattress.

Cons

  • Some users feel the mattress lacks bounce and can feel too firm initially.
  • Several owners find it difficult to move around on the mattress due to its design.
  • Those who prefer a softer feel report needing additional toppers for comfort.
  • Buyers noted a thudding sound when sitting down, indicating potential structural issues.

Price Tracker


Monika Sharma Written by Monika Sharma, Senior Editor

Last checked by Monika Sharma on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

Comfort choice– Medium (Also available in Soft as the Ashford Memory)

Mattress padding resists body weight more evenly, keeping you flatter overnight. Lighter side sleepers or anyone who prefers a deeper cushioned dip may prefer the gentler alternative, because this one can push back before the body settles fully.


Dynamic reinforced edge support- for added durability, reduces roll-off, and optimises the sleep surface all the way to the edge of the mattress;

Strengthened sides hold the mattress perimeter firmer when you sit or lie near it, giving you more usable width and less sense of sliding off. Softer top layers may compress before the firmer perimeter resists.


Deep open coil mattress springs– for even weight distribution, added durability, comfort and support

Linked coils move together under your body, spreading load across the mattress and making dips less sudden when you change position. Movement can travel, though, and may bother light-sleeping bed sharers.


Pro-bio treated fabric– a natural treatment in the fabric, to reduce harmful bacteria and help prevent the effects of dust mite allergens

Treated cover discourages bacterial build-up and dust mite allergen residues, leaving the surface less musty between sheet changes. People with severe allergies should use a full washable encasement.


Made in the UK in a British Kitemark™ Quality Accredited factory- Recognised as a symbol of quality, safety and trust for more than 100 Years

Workshop checks can catch mislabelled covers or uneven filling before dispatch, reducing the chance of a basic build fault reaching your bedroom. It doesn't prove the feel will suit your body.


Free 5-year guarantee– for peace of mind

Manufacturer cover runs for 5 years at no extra charge, putting a written route in place if a qualifying fault appears after delivery. Wear, stains and comfort changes usually sit outside it.


Memory foam– for responsive, pressure relieving comfort and support

Foam softens under body heat and spreads weight around shoulders and hips, easing sharper contact points as you settle into one position. Hot sleepers may prefer a more open spring feel.


Quilted sleep surface- featuring hypoallergenic and breathable layer to help you sleep fresh, and 42% recycled.

Stitched padding creates a cushioned top panel, while the low-irritant layer lets moisture vapour move away from your sheet. Deep stitching can trap warmth unless bedding is kept light.


"I’m Green™ packaging- made from a minimum of 50% sugar cane and 30% recycled plastics"

Delivery wrap relies less on new fossil plastic, giving you less virgin plastic to deal with once everything is unpacked. Recycling depends on your local council's plastic film rules.


Soft-touch, stretch knit cover– works in harmony with the springs and fillings to contour to each sleeper's body shape

Fabric that flexes over the top lets the surface follow shoulders and hips, leaving fewer tight spots as you change position. Sharp jewellery or rough washing can snag it.


Mattress height- 22cm

Lower profile sides sit closer to the slats, leaving more headboard visible and easing the climb into bed. Deep fitted sheets may sit loose around the corners.



Frequently Asked Questions For The Ashford Memory Support Mattress

The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting B00000275 in the subject line.

Heavier individuals might find it too firm initially, with some needing additional toppers for added comfort.
It's suitable for side sleepers, providing support while alleviating hip discomfort for those with average builds.
Delivery experiences vary, but no specific issues were highlighted in reviews - many were satisfied with the overall process.
The mattress maintains a neutral sleeping temperature, with users noting that it doesn't get too hot or cold, even for memory foam.


Reader reviews of the Ashford Memory Support Mattress

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting B00000275 in the subject line.

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Jenny R via Bensons for Beds

So comfortable been a long time since I had a good nights sleep, very deep it's amazing and would definitely recommend.


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Margaret A via Bensons for Beds

This mattress is very comfy. I needed this bed for downstairs at home as I have just had an operation. The mattress keeps a good temperature consid ering it is memory foam.


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Pauline C via Bensons for Beds

This mattress is comfortable and I can certainly recommend.


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Benjamin B via Bensons for Beds

It's nice but could be better. It's a bit too firm for my liking and not as soft offering enough support.


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J L via Bensons for Beds

So comfy and yet firm. Unable to climb out of bed for work each day!


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Susan W via Bensons for Beds

All I can say is it's the most comfortable mattress I've ever slept on. Think that's all I need to say. Would recommend to anyone if they want a comfortable sleep. Thank you


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Alessia P via Bensons for Beds

lovely mattress had the best night sleep! really reccomendations so worth the money!


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Stephanie S via Bensons for Beds

Love this matress best sleep I've had in years Very quick delivery also


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Emily B via Bensons for Beds

Amazing, not too soft not too hard. Never slept better, best buy xx


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Mark J via Bensons for Beds

Very comfortable mattress for a good night's sleep.


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Valerie G via Bensons for Beds

Was not comfortable for me on its own. But I bought two toppers. One sheep's wool style and one memory foam an am now comfortable and warm. Would recommend for a younger person and for someone in their 80s if they were able to use a topper with it.


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Pia G via Bensons for Beds

I'm finding the Ashford Memory Support Mattress extremely comfortable. I'd researched a lot of other brands on different company websites and read the reviews before purchasing and so glad I chose this one. Like a couple of other reviewers, I also manage pain, though specifically in my neck and upper spine. It is neither too soft or too firm, just right for me. Benson's had done me proud with a previous mattress and I'm so glad I put my trust in them again as I haven't been disappointed. A Huge Thanks Bensons!


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Tomasz D via Bensons for Beds

Initially thought I didn't like it but now I sleep like a baby every night!


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Nicola B via Bensons for Beds

Bensons did warn that it might take a while to get used to a new mattress but this has been comfortable from day one. It is of medium firmness so does give support but with a softer topping. Before the new mattress I sometimes woke up with sore hips but not with the new one. (For reference I sleep on my side and weigh about 70kg.)


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Linda T via Bensons for Beds

It looks good comfortable very stylish the perfect mattress for me


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Georgia C via Bensons for Beds

After sleeping on the mattress for a month I've had a fantastic dead sleep, downt get too hot or cold either Would say give the mattress time to break in and judge for yourself


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Sally G via Bensons for Beds

A fabulous matress , so comfortable and supportive for my back problems. Staff at Benson were great, delivered on time no problems, would definitely recommend.


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Kelly U via Bensons for Beds

We are really pleased with the mattresses we ordered a single and double of these for our 15 year old twins. They find them super comfy and have slept really well since having them. We are very happy with the purchases!



Verified retailer reviews

Independent Trustpilot reviews of Bensons for Beds.



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