Tempur Pro Smartcool Mattress
- In-stock
- Finance available
- Free delivery
- Returns
From £1849.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 8 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Tempur
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the Tempur Pro Smartcool Mattress
Last checked
Side-sleep comfort is the main story here. The Tempur Pro Smartcool uses a medium, 3 of 5 feel to let shoulders and hips settle, so its support comes from slow, body-moulding foam rather than the lift and rebound of a pocket-sprung unit. That is a very different bed feel. Compared with open-coil mattresses or firmer pocket-sprung hybrids, this is a comfort-led construction: pressure is spread through close contouring, movement is damped, and the surface gives gradually rather than bouncing straight back. The spec is credible for a premium foam mattress, but it is also conservative in one sense: the cooling story appears to sit mainly in the Smartcool cover and Tempur material feel, not in a ventilated spring core or naturally airy comfort layer. Dense foam still behaves like dense foam. Day to day, that means better cushioning for side sleepers than a flatter orthopaedic-style mattress, while back sleepers who prefer a tauter, more level platform may find the medium tension supportive but not quite as bracing as a firmer build.
The Smartcool cover is the lived-in selling point. Praise repeatedly lands on comfort, reduced overheating and better sleep through warm nights, which broadly matches the spec’s cooling emphasis rather than contradicting it. Aches and back discomfort also come up in a positive way, with several owners linking the moulding feel to fewer morning niggles; the strongest fit is average-weight side sleepers, because the foam flexes under the shoulder and hip instead of pushing back abruptly. Firmness is where expectations split. The medium label does not read as soft to everyone: a recurring product-level complaint is that it feels firmer than expected, and even some positive feedback describes it as firmer than remembered, so back sleepers wanting a cushioned but flatter hold may prefer more tension. The weakest experiences are dragged down by service and fulfilment problems as well, including long delivery delays, damaged topper packaging, poor replacement chasing and missing base units; those are not mattress-construction faults, but they still affect the real ownership experience. It lands best with average-weight side sleepers wanting pressure relief, a cooler-feeling foam surface and low bounce; for quick spring-back, firmer edge definition or a clearly harder back-sleeping feel, the search belongs in firmer pocket-sprung hybrids or the higher-tension end of the foam category.
Pros and Cons
Pros
- Recent owners appreciate the cool sensation, especially during hot summer nights.
- Multiple buyers note significant reduction in aches and pains after switching to this mattress.
- Owners highlight the support provided by the mattress, especially for back issues.
- Many customers report improved sleep quality since using the mattress.
Cons
- Some buyers experienced long delivery times and poor customer service related to their orders.
- Heavier owners reported discomfort, describing the mattress as lacking adequate support.
- A few customers mentioned needing an additional topper for comfort, which diminished their satisfaction.
- Several reviews indicate issues with the mattress arriving damaged or in unsatisfactory condition.
Price Tracker
Written by
Monika Sharma, Senior Editor
Last checked by Monika Sharma on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Reader reviews of the Tempur Pro Smartcool Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting STK820915 in the subject line.
Our new mattress is wonderful…… sleeping so much better.
So far so good, a bit firmer than I remembered but supportive. Good nights sleep so far. Overall very happy with it.
I had my previous Tempurpedic mattress in a different country for many years so when I moved to the UK I knew I needed to get another one .. the Tempur Pro Smartcool mattress is amazing .. my back is thanking me every night as it is so comfortable !!! I thoroughly recommend this mattress !!!
Very good service from bensons the mattress is too comfortable don't want to get up in the mornings now
Absolutely fabulous and worth every penny. I would highly recommend this it is expensive but worth the investment
I was having issues with neck and back pains, since using this mattress my pains appear to have cleared up and I'm having a much better nights sleep, I bought the base as well and the whole this doesn't only feel better it looks way better also. I was given the Tempur pillows they are great no more having to put two pillows on top of each other one pillow is all you need this helps sleep posture.
Comfortable mattress which takes a little getting used to as it is so different to a normal one.
Expensive but so worth every penny, getting the best night's sleep and waking up without the aches and pains I previously had, I'm a very happy customer
Excellent mattress, delivered with care, very pleased with the quality and the service from Bensons. Have used this company previously and I highly recommend it them. Thank you once again Bensons.
I love it! The only trouble is, I find it harder than ever to get up in the mornings! It is the most comfortable mattress I have ever slept on, with the added bonus.. it never needs turning at all. This is a very important for some elderly like me who lives alone.
What are the difference a good mattress can make The only outstanding question I have is why didn't I make the decision to purchase sooner. If you want an interrupted night sleep waking up feeling amazing. Don't hesitate.
I love this mattress. I was prepared to give time to adjust to it but very comfortable and slept well from day one.
Absolutely fantastic.. Sleeping incredibly well Delighted with our purchase and all thanks to the excellent member of staff who helped us.
We decided to go for a Tempur over some cheaper options. We've had it almost a month now & it's so comfortable. No more waking up with aches or pains. Good delivery, on time.
After the first couple of weeks settling in, it was extremely comfortable thank you.
Fantastic mattress. Having spinal and hip issues the soft is perfect to relieve aches and pains. I truly wake up with none!! Only downside is it's only 21cm height. Means my pillows slip through the headboard and fitted sheets untuck! I have a similar in medium/firm which is 23cm and don't have this issue. Otherwise, a perfect mattress for sleep
I have always wanted a TEMPUR MATTRESS and when I saw the mattress it looked heavenly .I slept on that night and it felt like I was sleeping in a giant marshmallow. I have slept like that since.
Really very good mattress. Although it is expensive, it is worth it.
Lovely matress. May need some kind of protector under the sheet as it seems to come off during the night as the mattress has a sheen to it.
Very comfortable and nicely handled when delivered
Verified retailer reviews
Independent Trustpilot reviews of Bensons for Beds.
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