Tempur Pro Luxe Smartcool Mattress
- In-stock
- Finance available
- Free delivery
- Returns
From £2599.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 8 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Tempur
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the Tempur Pro Luxe Smartcool Mattress
Last checked
The Tempur Pro Luxe Smartcool Mattress is built around the dense, slow-response Tempur feel rather than a spring-count story, and the supplied tension is firm, 5 of 5. It is a slow-response mattress by design. In practical terms, this means the surface is intended to mould closely and hold the body in a steadier position, rather than giving the push-back and easy bounce of pocket-sprung or memory-foam hybrid mattresses. That is an honest premium-foam proposition: the value sits in pressure-spreading material and the Smartcool surface treatment, not in visible engineering such as mini-springs, zoned coils or a thick pillowtop layer. For a mattress pitched at the upper end of the foam market, the firm rating is a clear choice rather than a safe middle ground, because Tempur’s contouring can feel supportive and enveloping to one sleeper while feeling restrictive to another who wants quick movement or a softer shoulder drop. The Smartcool name also needs reading practically. It suggests a cooler-touch cover and better heat handling than older dense memory foams, but it does not turn an all-foam mattress into the same airy sleep surface as an open-spring build with natural-fibre padding.
Back sleeping is where the tension and moulding behaviour make most sense, especially for someone who wants the pelvis held level rather than allowed to dip. Positive reviews repeatedly describe the mattress shaping to the body, easing aches, and giving a more supported night’s sleep; several also note that it feels unlike a traditional bed and takes time to adapt to. The feel is divisive under load. Low-scoring reviews repeatedly flag discomfort, with the firm surface described as too solid by some, while one detailed account says it softened closer to medium after a short settling period and another describes awkward sinking and sliding on an adjustable base, so the showroom-style idea of a simple “firm equals stable” feel does not cover every bedroom outcome. Side sleepers, particularly those with pronounced hips and shoulders, are the risky match here because they need more sink at the contact points than this tension is meant to provide. Temperature feedback is more reassuring: one substantial June account mentions a 23-24°C bedroom without overheating, while another calls the mattress warm, which fits dense foam with a cooling cover rather than a genuinely breezy construction. Weight is also a practical nuisance, with making the bed and moving the mattress needing help in more than one account, and one owner flags a strong new-foam smell lasting a week or two. If you're a back sleeper wanting dense, moulding support, this works. If you're a side sleeper needing shoulder and hip give, a softer pocket-sprung or medium memory-foam hybrid tier makes more sense.
Pros and Cons
Pros
- Buyers report waking up refreshed with no aches or pains after using this mattress.
- Owners find the mattress adapts well to body movements and sleeping positions.
- Many users appreciate the mattress providing warmth and support without overheating.
- Recent customers describe the quality of materials used as exceeding expectations.
Cons
- Several owners find the mattress excessively firm and lacking comfort for their needs.
- A number of users mention an overwhelming smell that lasts for weeks after unboxing.
- Some customers report difficulty adjusting to the mattress's movement support initially.
- Heavier users express concerns about the mattress feeling unstable and causing sliding.
Price Tracker
Written by
Monika Sharma, Senior Editor
Last checked by Monika Sharma on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Reader reviews of the Tempur Pro Luxe Smartcool Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting STK821123 in the subject line.
Having always had a traditionally manufactured bed we have been very pleased with our Tempur mattress, very comfortable, warm, supporting most of all waking now without the aches and pains of the old mattress.
Super comfortable, super soft at the same time as giving a lot of support. Well made as well. Hopefully years of service to offer
Amazing best mattress we have ever had! Would recommend and the delivery process was easy and quick
Mattress comfortable very pleased with it would rate it to Anybody
I absolutely love ma tempur smartcool matteress. The only one niggle I have. That is that I have to get out of it every morning for work. Had the pillows as well and they are so comfy. Great stuff.
The best sofa I have ever had by far, struggling sleeping before, but now having the best night sleep. My family are now looking to purchase the same.
The mattress is all that I hoped, as was the service I received from Rachael. However, the mattress cover I purchased from Bensons keeps sliding off. This is no doubt due to the fact I have to sleep partly in a laying position, but of course its causing me a constant problem and ruining my experience of my purchase. Can you help John
NASA technology More like alien technology! This matter was should come with a warning. You'll never want to get off it. Had mine delivered today and I've fallen asleep on it about six times. I've had constant back pain for five years, but am completely pain free when I sit or lay on this in any position, it shapes itself around me and keeps doing so if I move! Never known anything like this. Worth every penny and more! Absolutely delighted
This is a fantastic mattress! The best way I can describe it is like sleeping on a beach; it feels like a bed of sand. When you shift to your side, you may need to adjust a little to get comfortable, but once you do, it's incredibly cozy. However, the price is quite high for a mattress. If I were to buy another mattress in the future, I would consider a Dunlopillo latex mattress. Latex mattresses don't conform to your body and move with you, making them a potentially better option.
Fantastic product . Best nights sleep since . Delivery men were great . Expensive item but so worth the money . I would 100% recommend this mattress.
I would recommend this mattress to anyone. It takes a little getting used to but if you suffer from joint pains it really gives you the support you need. I find the only downside, if you can call it that , is, if you move around a lot in bed it's not as easy as other mattresses! Having said that, I can honestly say that I wake up each morning without the aches and pains that I had before.
Our second Tempur bed and just as happy as our first
The most luxurious mattress and worth every penny for the perfect nights sleep. Once you get used to sleeping on memory foam instead of springs you won't want to go back. Used to wake up with back ache with our old mattress, but after a matter of weeks I can't get out of bed without any pains at all. Definitely a worthwhile investment for your future health.
So comfortable, we melt into the mattress, our bad necks and backs have gone! Totally recommend
Excellent bed ,very comfortable and suits us very well. Customer service was extremely good and was very pleased with all purchases.
Great for comfort Takes time to get used to depression in bed when turning Sheets have a habit of riding up
Best mattress I have ever purchased no more backache
The mattress offers excellent support for your spine. While it is on the pricier side, it's absolutely worth every penny for the comfort and benefits it provides.
It's early days yet but so far this mattress is very very comfortable, we upgraded from a simba mattress that was giving both my partner and myself chronic back pain but this tempur mattress just seems to be able to give good support all over your back. Bought in Black Friday sales which made the price a bit easier to swallow but can't put a price on a good nights sleep. Took 6 weeks for delivery
Second Tempur we've purchased and it is even better than the first. Firm but moulds to the body. A great night's sleep!!!
Verified retailer reviews
Independent Trustpilot reviews of Bensons for Beds.
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