Tempur Pro Plus Smartcool Mattress
- In-stock
- Finance available
- Free delivery
- Returns
From £2099.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 10 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Tempur
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the Tempur Pro Plus Smartcool Mattress
Last checked
The Tempur Pro Plus Smartcool is led by its foam feel and cooling-cover pitch rather than by spring engineering: medium, 3 of 5, and aimed at sleepers who want pressure relief before outright firmness. Pressure relief is the headline here. Support comes from contouring and resistance through the material, not from the push-back and perimeter structure of a pocket-sprung hybrid, so the mattress is more likely to cradle shoulders and hips than hold the body on a flatter, tauter plane. That suits side sleeping better than strict back sleeping, because the shoulder needs space to sink while the lower back often benefits from firmer lumbar bracing. Smartcool is the standout feature in the name, and the owner feedback makes it clear why Tempur has put temperature front and centre: dense memory-foam-style mattresses can feel warmer than open-coil or pocket-sprung mattresses with air moving through the core. For the money, the medium tension is comfort-led rather than orthopaedic; buyers paying this much for firmer spinal control would usually be comparing with firmer hybrids or the firmer end of the premium foam category, not budget rolled foam.
Side sleepers of average build are the clearest match, especially those who have found firmer mattresses unforgiving at the shoulder or hip, and several owners describe quick relief from long-running aches along with a more settled night’s sleep. Couples get a workable compromise. Some recent buyers say the Smartcool surface keeps the bed comfortable through the night, particularly when one person likes the cosier Tempur feel and the other worries about overheating. Heat is where the feedback becomes split: the cooling claim is believable for some owners, but multiple unhappy buyers describe the mattress as very warm after a few hours, so anyone already sensitive to heat should treat Smartcool as temperature moderation rather than air-conditioned coolness. Back support is the other divided area, with early comfort turning into disappointment for some long-term owners who felt the foam stopped giving enough lumbar resistance; that complaint lines up with the medium, contouring build and matters most for back sleepers wanting a flatter, firmer platform. The odour complaints are harder to dismiss. A recurring pain point is strong chemical smell after delivery, including reports from asthma sufferers that the bedroom became difficult to use, which goes beyond ordinary new-mattress freshness. The sensible buyer is a side-sleeping or mixed-position adult who likes the enveloping Tempur feel and wants pressure relief with some cooling help; persistent back-pain sufferers, very heat-sensitive sleepers and those wanting firm, spring-driven support are better served by a firmer pocket-sprung hybrid or the firmer premium-foam tier.
Pros and Cons
Pros
- Provides excellent support for back pain relief according to multiple users
- Regulates temperature well, ensuring consistent comfort throughout the night
- Helps with sleep quality by promoting restful sleep for various sleeping positions
- High-quality materials justify the investment based on feedback about durability
Cons
- Some users experience inadequate support leading to back pain after a few months
- Chemical smell upon arrival has been reported, affecting indoor air quality
- Users with heat sensitivity find the mattress retains heat instead of staying cool
- Fitted sheets may not stay in place on the mattress due to its cover design
Price Tracker
Written by
Monika Sharma, Senior Editor
Last checked by Monika Sharma on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Reader reviews of the Tempur Pro Plus Smartcool Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting STK821018 in the subject line.
Best nights sleep we have had for a long time. Is true to its name stays cool and comfortable all night. We should have bought one years ago. Quality mattress would not look to any other brand again.
Best night sleep we've ever had very pleased with our new mattress would definitely recommend well worth the price
Best Sleep my wife and i have had in long time plus the cat sleeps better know
excellent for after my hip operation. really comfortabl. delivery crew were very accomodating
Great mattress has helped me alot with having fibromyalgia n stuff and the pillow helps aswell wouldn't go back to a normal mattress again I would highly recommend this
Absolutely brilliant - have had excellent sleep since it's been delivered - no aching joints now
Great mattress was more firm than our old one but that was a year older , this one is softening up and i am having great nights sleep on it . I would never buy any other mattress , and all of my family now have one , no bad backs ,no stiff necks just a full nights sleep wish id got one 40 years ago . I know they are costly but you get what you pay for and you only have to buy once to get the perfect mattress
I LOVE my new mattress, it is so comfortable. The emails letting me know to expect that it might take at least 6months to settle I found very useful as I did find it had a dip which now has evened out.
It is still quite firm at the moment. Hoping it will get softer with time.
Loving the new mattress. Supports where it should and moulds itself to your shape. I seem to be tossing and turning less which means I'm sleeping better. Buying from Bensons was just the right move. Excellent service. So much so I took my mother to another Bensons to buy a bed. Keep up the good work folks and thank you
Very comfortable although it takes a bit of getting used to the feel of it. Having said that, once you've settled into a good position you can't feel any pressure points which gives you a very relaxing sleep. Would recommend it.
It's a great mattress, had great sleeps on it . Even though it's expensive I would definitely recommend one
So. First couple of night we were left thinking we'd made a huge mistake, but two weeks in I am counting the minutes to bed time. I love my new Tempur and we are both sleeping sooooo much better. Wish we'd done it years ago.
Never slept better in my life plus less aches and pains when I wake up
Bought a month ago. Really comfy and the cooling is great. Not had back or shoulder pain since changing to this mattress. Would recommend if you've tried other foam mattresses and not got on with them like us. Was good that it came with two pillows for free too which also have cooling technology.
Mattress feels good for my partner, I am still getting backache in the morning. Hopefully this will improve with time!
This is the best mattress I've bought in years and definitely worth spending more money on my mattress. Customer service was outstanding in store and with my delivery.
Very comfortable, the medium/firm really helps and would definitely recommend this mattress.
Fantastic is an understatement, instantly stopped my partner waking with a bad back which instantly made my ears stop aching lol well worth the money
New aches everywhere! It's probably due to the fact we've never had this type of mattress before. It seems very well made but unfortunately this mattress isn't for us. Bensons have been amazing and we are currently waiting on a different mattress being delivered and this one collected.
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Independent Trustpilot reviews of Bensons for Beds.
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