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Tempur Pro Plus Smartcool Mattress
Tempur Pro Plus Smartcool Mattress alternate view
Tempur Pro Plus Smartcool Mattress alternate view

Tempur Pro Plus Smartcool Mattress

4.71 (608 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns

From £2099.99 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

3.9/5
BedBoy Score
across 10 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on comfort and value; weaker on edge support.

  • Comfort 5.0/5 Show evidence for Comfort

    Comfort scored 5.0/5 from 603 verified reviews: 182 positive mentions and 23 negative mentions (net signal +26.37%).

    • “Best night sleep we've ever had very pleased with our new mattress would definitely recommend well worth the price”
    • “Great mattress was more firm than our old one but that was a year older , this one is softening up and i am having great nights sleep on it . I would never buy any other mattress , and all of my family now have one , no bad backs ,no stiff necks just a full nights sleep wish id got one 40 years ago ”
    • “I LOVE my new mattress, it is so comfortable. The emails letting me know to expect that it might take at least 6months to settle I found very useful as I did find it had a dip which now has evened out.”
  • Value 5.0/5 Show evidence for Value

    Value scored 5.0/5 from 603 verified reviews: 68 positive mentions and 2 negative mentions (net signal +10.95%).

    • “Best night sleep we've ever had very pleased with our new mattress would definitely recommend well worth the price”
    • “Fantastic is an understatement, instantly stopped my partner waking with a bad back which instantly made my ears stop aching lol well worth the money”
    • “We made the mistake on laying on this mattress when in store, despite knowing we didn't intend on spending Tempur prices. After laying on this nothing else was going to be good enough so we purchased it. It already is well worth the money. Has taken some getting used to after being used to sprung ”
  • Customer sentiment 4.7/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.7/5 from an average star rating of 4.71 across 608 verified reviews.

  • Motion isolation 4.5/5 Show evidence for Motion isolation

    Motion isolation scored 4.5/5 from memory foam construction. Reviewer commentary specific to motion isolation was limited (3 relevant mentions across 603 reviews) so the score relies on construction type.

    • “This mattress felt fine in the shop but at home it is not as we would want. Too firm and very different feel depending on the ambient temperature. As much as we have tried to convince ourselves that we should stick with it, we can't. My wife said that she no longer feels like she looks forward to ge”
    • “Comfortable - surportive firm and holds shape well with no disturbance when partner moves about”
    • “This mattress has been a god send as we don't feel each other getting into or out of bed and with the warm weather of late it has kept us cool, also the side sleeping pillows are also a great buy and have contributed to better nights sleep all round.”
  • Pressure relief 4.0/5 Show evidence for Pressure relief

    Pressure relief scored 4.0/5 from 603 verified reviews: 12 positive mentions and 6 negative mentions (net signal +1.00%).

    • “Very comfortable although it takes a bit of getting used to the feel of it. Having said that, once you've settled into a good position you can't feel any pressure points which gives you a very relaxing sleep. Would recommend it.”
    • “This was the best mattress purchase that we've ever made! My husband and I have various age related aches and pains in different joints and trying to find a mattress that suits both of our needs has proved to be very problematic in the past. We therefore investigated The Tempur brand and I wish I lo”
    • “excellent service from start to finish the mattress is brilliant best nights sleep ever no more aches and pains”
  • Off-gassing and setup 4.0/5 Show evidence for Off-gassing and setup

    Off-gassing and setup scored 4.0/5 from memory foam construction. Reviewer commentary specific to off-gassing and setup was limited (3 relevant mentions across 603 reviews) so the score relies on construction type.

    • “Not like the mattress in the shown room and has an awful chemical smell to it.”
    • “For comfort, this is the best mattress I have ever slept on by far. Superb in that respect. However, when it arrived it had a very strong chemical smell. I had to completely strip it every day and leave the bedroom windows open for it to air. It took 5 weeks for the smell to get to a tolerable level”
    • “Unusually disappointed with product and customer care. We tried the mattress in store and bought it knowing that there was a 40 night return window but not thiking we would use this. However, on delivery the mattress had an extremely strong chemical smell that did not dissipate and triggered an as”
  • Durability 3.5/5 Show evidence for Durability

    Durability scored 3.5/5 from memory foam construction. Reviewer commentary specific to durability was limited (8 relevant mentions across 603 reviews) so the score relies on construction type.

    • “Really good. Took a bit of getting used to, as we had an old mattress. Probably because our old one was worn out. Really pleased with it.”
    • “A very comfortable mattress that provides plenty of support. No sagging, even when sitting on the edge. Its edges are frameless, meaning that it is pliable enough to bend somewhat if you need to move it up a flight of stairs - an important point as my first choice of mattress would not have fitted u”
    • “We purchased this mattress in May 2024, and within less than a year, there are already visible body imprints that don't bounce back. For a mattress that cost £2,500, this is incredibly disappointing. According to the T&Cs, the imprints aren't "deep enough" to qualify as a defect, but they are perman”
  • Heat retention 3.0/5 Show evidence for Heat retention

    Heat retention scored 3.0/5 from 603 verified reviews: 9 positive mentions and 19 negative mentions (net signal -1.66%).

    • “Best nights sleep we have had for a long time. Is true to its name stays cool and comfortable all night. We should have bought one years ago. Quality mattress would not look to any other brand again.”
    • “This mattress is excellent. Very cool and comfortable. I have it on an electric bed and it conforms to my shape perfectly. Thank you”
    • “Had Tempur Cloud for 12 years. Despite not being sure of the new Cool version, it has been absolutely fabulous. It regulates your temperature to a perfect sleeping temperature, neither too hot nor too cool, just absolutely perfect. It means you sleep much better, it is much more comfortable in ev”
  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night comfort guarantee, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Edge support 2.5/5 Show evidence for Edge support

    Edge support scored 2.5/5 from memory foam construction. Reviewer commentary specific to edge support was limited (2 relevant mentions across 603 reviews) so the score relies on construction type.

    • “What a relief! Very comfortablel almost guaranteeing a good nights sleep and you can sit on the edge without sliding off to aid dressing in the morning!”

Brand
Tempur
Retailer
Bensons for Beds
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the Tempur Pro Plus Smartcool Mattress

Last checked

The Tempur Pro Plus Smartcool is led by its foam feel and cooling-cover pitch rather than by spring engineering: medium, 3 of 5, and aimed at sleepers who want pressure relief before outright firmness. Pressure relief is the headline here. Support comes from contouring and resistance through the material, not from the push-back and perimeter structure of a pocket-sprung hybrid, so the mattress is more likely to cradle shoulders and hips than hold the body on a flatter, tauter plane. That suits side sleeping better than strict back sleeping, because the shoulder needs space to sink while the lower back often benefits from firmer lumbar bracing. Smartcool is the standout feature in the name, and the owner feedback makes it clear why Tempur has put temperature front and centre: dense memory-foam-style mattresses can feel warmer than open-coil or pocket-sprung mattresses with air moving through the core. For the money, the medium tension is comfort-led rather than orthopaedic; buyers paying this much for firmer spinal control would usually be comparing with firmer hybrids or the firmer end of the premium foam category, not budget rolled foam.

Side sleepers of average build are the clearest match, especially those who have found firmer mattresses unforgiving at the shoulder or hip, and several owners describe quick relief from long-running aches along with a more settled night’s sleep. Couples get a workable compromise. Some recent buyers say the Smartcool surface keeps the bed comfortable through the night, particularly when one person likes the cosier Tempur feel and the other worries about overheating. Heat is where the feedback becomes split: the cooling claim is believable for some owners, but multiple unhappy buyers describe the mattress as very warm after a few hours, so anyone already sensitive to heat should treat Smartcool as temperature moderation rather than air-conditioned coolness. Back support is the other divided area, with early comfort turning into disappointment for some long-term owners who felt the foam stopped giving enough lumbar resistance; that complaint lines up with the medium, contouring build and matters most for back sleepers wanting a flatter, firmer platform. The odour complaints are harder to dismiss. A recurring pain point is strong chemical smell after delivery, including reports from asthma sufferers that the bedroom became difficult to use, which goes beyond ordinary new-mattress freshness. The sensible buyer is a side-sleeping or mixed-position adult who likes the enveloping Tempur feel and wants pressure relief with some cooling help; persistent back-pain sufferers, very heat-sensitive sleepers and those wanting firm, spring-driven support are better served by a firmer pocket-sprung hybrid or the firmer premium-foam tier.


Pros and Cons

Pros

  • Provides excellent support for back pain relief according to multiple users
  • Regulates temperature well, ensuring consistent comfort throughout the night
  • Helps with sleep quality by promoting restful sleep for various sleeping positions
  • High-quality materials justify the investment based on feedback about durability

Cons

  • Some users experience inadequate support leading to back pain after a few months
  • Chemical smell upon arrival has been reported, affecting indoor air quality
  • Users with heat sensitivity find the mattress retains heat instead of staying cool
  • Fitted sheets may not stay in place on the mattress due to its cover design

Price Tracker


Monika Sharma Written by Monika Sharma, Senior Editor

Last checked by Monika Sharma on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

TEMPUR® Advanced material –provides our best ever pressure relief* across your body for comfort and support on a whole new level

Slow-recovery foam compresses under heavier areas and rebounds gradually, spreading load across the surface and reducing sharp digging at the shoulder or hip. Hot sleepers may prefer a more open, spring-led build.


TEMPUR Adapt® material –deeper layer of original TEMPUR® Material for more conforming support, now more resilient and long lasting, adapts to your body and relieves pressure

Slow-sinking foam moulds around heavier points, reducing hip pinch. Because it hugs closely, restless sleepers may find turning takes extra effort, and anyone after a springier surface should look elsewhere.


TEMPUR Durabase™ technology –works with the upper mattress layers ensuring long lasting comfort and support

Base foam beneath the sleep surface spreads pressure and keeps the softer layers steadier because your weight is not landing straight on one thin section. It won't soften a mattress that is already too hard.


* Based on internal tests comparing TEMPUR® Original with TEMPUR® Advanced Material, carried out by Dan-Foam ApS between May 2022 – March 2023.

Foam samples are compressed beside an earlier version to indicate whether the newer layer changes how pressure is spread under your shoulders and hips. Lab results don't replace trying the mattress at home.


TEMPUR® Dynamic Support Technology –working together with TEMPUR® Material, this layer provides additional support plus extra ease of movement

Foam beneath the upper comfort layers pushes back when weight shifts, helping you turn over without feeling trapped in the surface. People after deep sink may prefer a slower, softer foam feel.


Free 10 year guarantee –for peace of mind?

Fault cover means a qualifying sag or failed seam should be handled without a fresh mattress bill, making longer ownership feel less risky. Spills and comfort changes may sit outside the cover.


Mattress height –25cm

Higher foam raises the top surface above the bed frame, because extra material sits over the base, while getting out involves a smaller drop. Standard sheets may pull tighter at the corners.


Easy care –no turn mattress, simply rotate regularly, in line with the care guide instructions

One sleep face stays uppermost, sparing you the awkward flip. Care means moving it end to end on schedule, because the same areas can settle faster when left under nightly pressure.


Comfort rating –Soft, Medium, Medium/Firm and Firm

Firmness choice changes how deeply your body sinks. Pick too cushioned and your hips may dip, while too resistant can leave pressure building where you press into the mattress.


QuickRefresh™ zip-off top cover –machine washable at 40°C keeps it feeling fresh and cool, night after night

Removable top panel lets you wash the sleep surface at 40°C, helping clear sweat and skin oils before they sit under the sheet. It won't make a warm room sleep cold.


TEMPUR Pro® SmartCool™ Cover –innovative Cool-to-the-touch SmartCool Technology™ helps to absorb excess body heat, keeping you feeling cool and fresh

Cover fabric pulls warmth from your skin, leaving the surface cooler at first touch and less clammy as you settle. Heavy bedding can overwhelm that cooling effect.



Frequently Asked Questions For The Tempur Pro Plus Smartcool Mattress

The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting STK821018 in the subject line.

The medium-firm feel generally accommodates side sleepers, providing the necessary support while allowing for some give at the shoulders and hips.
It comes with a 10-year warranty covering manufacturing defects, ensuring durability over time with proper care.
Experiences vary, as some users found relief for back pain initially, but others reported that it did not maintain support over time.
Several users mentioned that the mattress lacks strong edge support, which may cause feelings of instability when sitting on the edges.
There is a 100-night sleep trial available if purchased directly from the manufacturer, allowing you to return it if unsatisfied.
While marketed as having cooling properties, some users reported that it retains heat, leading to discomfort for those sensitive to temperature.



Verified retailer reviews

Independent Trustpilot reviews of Bensons for Beds.



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