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TEMPUR Pro Air SmartCool™ Plus Medium 25cm Mattress
TEMPUR Pro Air SmartCool™ Plus Medium 25cm Mattress alternate view
TEMPUR Pro Air SmartCool™ Plus Medium 25cm Mattress alternate view

TEMPUR Pro Air SmartCool™ Plus Medium 25cm Mattress

4.59 (273 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns

From £1068.00 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

3.6/5
BedBoy Score
across 4 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on comfort and customer sentiment; weaker on heat retention.

  • Comfort 5.0/5 Show evidence for Comfort

    Comfort scored 5.0/5 from 270 verified reviews: 68 positive mentions and 6 negative mentions (net signal +22.96%).

    • “Very comfortable mattress, still getting used to it but I'm sure will be a wise purchase.”
    • “There is no doubt that this memory foam mattress gives great support to all my joints. However, as the foam moulds to your body shape it does make it difficult to roll over or change position. I'm not returning it but I think I would go back back to springs next time.”
    • “This mattress was worth ever penny. It is very comfortable and we adjusted to sleeping on it very quickly. Husband suffers with arthritis and it has helped his sleep immensely. Very good quality.”
  • Customer sentiment 4.6/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.6/5 from an average star rating of 4.59 across 273 verified reviews.

  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night sleep trial, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Heat retention 2.0/5 Show evidence for Heat retention

    Heat retention scored 2.0/5 from 270 verified reviews: 3 positive mentions and 12 negative mentions (net signal -3.33%).

    • “Best money I ever spent, so cool and comfortable. Changed how I slept instantly for the better.”
    • “This was our 3rd mattress from Dreams, having exchanged the previous 2 under the 100 night comfort guarantee. The previous 2 were sprung mattresses with various topping layers and had given me awful back problems. We had tried this Tempur one when looking for the 2nd mattress but went away from it”
    • “I was a little concerned that I’d be too hot on a Tempur mattress but I shouldn’t have worried. This model is SO cool and SO comfortable, plus I’m no longer being disturbed by my husband moving. In fact, he’s not moving much at all now because he is so comfortable. We are having our best night’s sle”
  • Edge support Spec unavailable Edge support: Spec unavailable. Not scored on this product.
  • Motion isolation Spec unavailable Motion isolation: Spec unavailable. Not scored on this product.
  • Value Rarely mentioned Value: Rarely mentioned. Not scored on this product.
  • Pressure relief Spec unavailable Pressure relief: Spec unavailable. Not scored on this product.
  • Durability Spec unavailable Durability: Spec unavailable. Not scored on this product.
  • Off-gassing and setup Spec unavailable Off-gassing and setup: Spec unavailable. Not scored on this product.

Brand
TEMPUR
Retailer
Dreams
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the TEMPUR Pro Air SmartCool™ Plus Medium 25cm Mattress

Last checked

Buyers considering the TEMPUR Pro Air SmartCool™ Plus Medium are buying into dense, slow-response memory foam rather than a sprung support system, with the 25cm depth giving it more substance than thinner boxed foams but without the bounce or edge architecture of pocket-sprung hybrids. The feel is medium, though the strongest customer split is around whether that medium grade feels forgiving enough once body heat and body weight have settled into the foam. It needs an adjustment period. TEMPUR’s NASA-derived material is best translated as viscoelastic foam that moulds closely, spreads load and absorbs movement, so support comes from contouring rather than from individual springs pushing back under the hips, shoulders and lumbar area. A 25cm all-foam premium mattress with a removable 40°C washable cover is credible for this construction class; the SmartCool™ cover is the unusual part, because cooling covers at this tier usually offer a surface sensation rather than changing the fundamental warmth profile of a deep foam bed. The claimed 18% faster cooling versus other TEMPUR Pro models is useful context, but it does not turn this into the airy feel of a wool-tufted pocket mattress or a latex hybrid. The comfort story is therefore very specific: pressure relief, motion absorption and a close, enveloping surface, at the expense of springiness and easy repositioning.

Best matched to sleepers who like being held by the mattress rather than lifted on top of it, this TEMPUR suits back sleepers and some mixed-position sleepers who want a quieter, less bouncy alternative to traditional springs. Praise tends to focus on deeper sleep, strong support after moving from sprung mattresses, and the way partner movement is damped by the foam, which fits the spec: memory foam is naturally good at absorbing motion. Side-sleeper feedback is more divided. A recurring complaint is that it can feel too hard or too sinking after a few hours, with hip, shoulder, leg or back discomfort appearing once the foam has compressed around pressure points; that runs against the pressure-relief promise and matters most for people who already know they need a plush shoulder zone. Heat is also not settled by the SmartCool™ cover for everyone: one detailed complaint describes intense contact warmth, while a longer positive experience says normal summer use was mostly fine, so hot sleepers should treat the cover as cooling help rather than a guarantee. Edge support draws criticism too, with the side feeling squidgy for sitting, and an isolated early-sagging report sits beside much happier sleep-quality feedback. It lands well for patient sleepers who want dense foam support, low motion transfer and a washable cool-touch cover; anyone wanting bounce, firmer sitting edges or consistently cooler airflow may need to compare latex or pocket-sprung hybrids before paying TEMPUR-level money.


Pros and Cons

Pros

  • Buyers report the SmartCool cover effectively keeps the mattress cool during warm nights.
  • Owners indicate the mattress provides a good balance of softness and support for various sleep positions.
  • Many feel immediate relief from back pain after switching to this mattress.
  • Recent reviews mention no need to turn the mattress, simplifying maintenance.

Cons

  • Side sleepers often experience discomfort with pressure points leading to hip and leg pain.
  • Several reviewers reported sagging and a lack of support after only a few months.
  • Many buyers found the mattress overly hot despite claims of cooling technology.
  • A few indicated that the edges provide insufficient support, making sitting difficult.

Price Tracker


Giselle Green Written by Giselle Green, Editor in Chief

Last checked by Giselle Green on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

100 Night Comfort Guarantee - gives you peace of mind when you buy

A 100 Night Comfort Guarantee allows for a trial period where the product can be tested in your own home environment to see if it meets personal comfort standards. If it doesn't meet your expectations, it can be returned for a refund or exchange, offering flexibility and assurance in purchasing decisions.


Medium comfort rating - balances softness and support

A medium comfort rating offers a balanced experience, providing adequate support without being too firm, while still ensuring a gentle, plush feel for relaxation. It caters well to a variety of sleeping positions, making it an adaptable choice for those who desire both comfort and support.


Reduces partner motion - limits movement disturbances

With its capacity to limit movement disturbances, this feature helps maintain an undisturbed sleep environment, even when sharing a bed. It enhances sleep quality by minimising interruptions caused by a partner's movements throughout the night.


Advanced cooling technology - regulates temperature for uninterrupted sleep

Advanced cooling technology ensures the surface remains comfortable throughout the night to reduce the likelihood of overheating. This feature aids in maintaining a consistent sleeping environment, contributing to better rest and relaxation.


Extended 10 year guarantee - exclusively available on TEMPUR products

Guarantee paperwork gives you a longer route for faults in the core or cover because you're not relying only on the retailer's shorter aftercare once something dips or splits. Wear, stains and comfort changes may be excluded.


Pressure relieving features - reduces pressure points for better sleep

Enhanced comfort results from its ability to alleviate pressure on various body parts. Improved sleep quality is achieved through reduced disturbances caused by pressure-induced discomfort.


Unique TEMPUR® material - contours perfectly to your body

Slow-response filling compresses under your head and neck, spreading pressure more evenly and reducing the hollow feeling at the nape. It can feel too close-fitting for restless sleepers.


SmartCool™ washable cover - that's instantly cool-to-touch

Fabric on the sleep surface pulls heat from your skin at first contact, giving the bed a fresher feel when you lie down. That first chill can fade once bedding and body heat build.



Frequently Asked Questions For The TEMPUR Pro Air SmartCool™ Plus Medium 25cm Mattress

The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting 161-00182 in the subject line.

, If you are unsatisfied with your purchase, please contact our customer service team on 0800 652 6750 who will be happy to assist you. Many thanks,
, You can use this mattress on a divan base, but you need to ensure the divan base is in good condition and fully supportive of the mattress. Thanks
, This mattress can be used with an adjustable bed, we would just advise to double check the dimensions you need. Thanks
The removable cover is machine washable at 40 degrees, and you do not need to turn the mattress, making maintenance easier.
A sleep trial is available, allowing exchanges or returns if the mattress doesn't meet your expectations during the trial period.
Side sleepers may experience discomfort, as pressure points can lead to hip and leg pain. Some have reported that the mattress does not provide enough support for this sleeping position.
If this is referencing finance, it is available for orders over £500. You can find out further information here: https://www.dreams.co.uk/help/finance-options Many thanks,



Verified retailer reviews

Independent Trustpilot reviews of Dreams.


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