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TEMPUR Pro Air SmartCool™ Plus Soft 25cm Mattress
TEMPUR Pro Air SmartCool™ Plus Soft 25cm Mattress alternate view
TEMPUR Pro Air SmartCool™ Plus Soft 25cm Mattress alternate view

TEMPUR Pro Air SmartCool™ Plus Soft 25cm Mattress

4.74 (155 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns

From £1068.00 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

4.1/5
BedBoy Score
across 3 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on comfort; weaker on retailer guarantee.

  • Comfort 5.0/5 Show evidence for Comfort

    Comfort scored 5.0/5 from 154 verified reviews: 38 positive mentions and 3 negative mentions (net signal +22.73%).

    • “Not for us, but it if you want memory foam, this is the original. Very comfortable, but my wife had a reaction to the polyurethane so we had to replace it with a natural mattress. No problem with Dreams' exchange guarantee.”
    • “Since I bought this pro Air Plus Smartcool Soft 25 S mattress for an adjustable bed I have slept through the night for three weeks and my joints have stopped aching. That has been worth the cost of the mattress for me. I’m so glad I bought it. The sales person in the Dreams store was knowledgable a”
    • “Very comfortable - I have fibromyalgia so find getting the right mattress difficult but this mattress is perfect for me.”
  • Customer sentiment 4.7/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.7/5 from an average star rating of 4.74 across 155 verified reviews.

  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night sleep trial, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Edge support Spec unavailable Edge support: Spec unavailable. Not scored on this product.
  • Motion isolation Spec unavailable Motion isolation: Spec unavailable. Not scored on this product.
  • Heat retention Spec unavailable Heat retention: Spec unavailable. Not scored on this product.
  • Value Rarely mentioned Value: Rarely mentioned. Not scored on this product.
  • Pressure relief Spec unavailable Pressure relief: Spec unavailable. Not scored on this product.
  • Durability Spec unavailable Durability: Spec unavailable. Not scored on this product.
  • Off-gassing and setup Spec unavailable Off-gassing and setup: Spec unavailable. Not scored on this product.

Brand
TEMPUR
Retailer
Dreams
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the TEMPUR Pro Air SmartCool™ Plus Soft 25cm Mattress

Last checked

The 25cm build puts this TEMPUR firmly in the premium all-foam camp: no springs, no bounce, and no pocket count to hide behind. Its support comes from pressure-sensitive TEMPUR material that compresses slowly under load, so the feel is closer to being held and moulded than lifted by a spring unit. That is the main construction call here. A soft 25cm memory-foam mattress at this price level is a specialist comfort choice rather than a conventional support buy; compared with pocket-sprung and hybrid mattresses in the same upper tier, it trades surface response and edge push-back for contouring, pressure relief and very strong movement absorption. The SmartCool cover is the standout fabric detail, especially because it is removable and washable at 40 degrees, which is more practical than fixed cool-touch covers that cannot be properly refreshed. Cool-to-touch fabric should not be confused with active cooling, though: it can make the first contact feel fresher and help disperse surface warmth, but the foam core still behaves like a close-contact memory-foam mattress. Several positive reviews describe exactly that TEMPUR signature - soft cushioning at the shoulders and hips, very little disturbance from a partner turning, and a noticeably different feel from a sprung bed.

Side sleepers and lighter-to-average back sleepers are the clearest fit, because the soft TEMPUR surface gives bony pressure points somewhere to go while the slow-recovery foam keeps movement calm through the night. The strongest praise comes from people who wanted less tossing, better pressure relief and fewer partner disturbances; longer accounts repeatedly connect the cool-feeling cover with sleeping more comfortably through the night, which lines up with the SmartCool surface claim. The same construction creates the main risk. A recurring complaint is that the soft version can either allow too much sink, especially for someone around 12 stone with back or hip trouble, or feel unexpectedly hard when the foam has not warmed and relaxed, so the marketing word “soft” does not guarantee a plush, instantly forgiving bed in every bedroom. Back-pain buyers are the divided group: some describe waking easier, while lower-rated reviews describe worse alignment, difficult movement once the body has settled into the foam, and disappointment after expecting a gentler feel. Couples who value motion isolation are well served, but anyone who likes a buoyant mattress or needs easy repositioning may find the slow, dough-like response frustrating. If the sleeper wants close contouring, a cool-touch washable cover and minimal partner disturbance, this works. If the priority is firmer spinal support, easier turning or a more familiar lifted feel, a medium pocket-sprung hybrid or firmer TEMPUR tier makes more sense.


Pros and Cons

Pros

  • Owners describe consistent support with pressure relief for side and back sleeping positions.
  • Recent users report the SmartCool cover effectively regulates temperature throughout the night.
  • Buyers highlight excellent motion isolation, preventing disturbances from movement on the other side of the bed.
  • Many appreciate the mattress feeling luxurious and maintaining its comfort level over time.

Cons

  • Heavier sleepers find the soft version too plush, causing back pain and discomfort.
  • Users with serious back issues report inadequate support leading to worsened pain and sleep disruption.
  • Several customers mention the mattress requires a 'bedding in' period, making it firmer initially.
  • A few owners noted initial unpleasant odours which dissipated over time.

Price Tracker


Giselle Green Written by Giselle Green, Editor in Chief

Last checked by Giselle Green on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

100 Night Comfort Guarantee - gives you peace of mind when you buy

A 100 Night Comfort Guarantee allows for a trial period where the product can be tested in your own home environment to see if it meets personal comfort standards. If it doesn't meet your expectations, it can be returned for a refund or exchange, offering flexibility and assurance in purchasing decisions.


Reduces partner motion - limits movement disturbances

With its capacity to limit movement disturbances, this feature helps maintain an undisturbed sleep environment, even when sharing a bed. It enhances sleep quality by minimising interruptions caused by a partner's movements throughout the night.


Advanced cooling technology - regulates temperature for uninterrupted sleep

Advanced cooling technology ensures the surface remains comfortable throughout the night to reduce the likelihood of overheating. This feature aids in maintaining a consistent sleeping environment, contributing to better rest and relaxation.


Extended 10 year guarantee - exclusively available on TEMPUR products

Guarantee paperwork gives you a longer route for faults in the core or cover because you're not relying only on the retailer's shorter aftercare once something dips or splits. Wear, stains and comfort changes may be excluded.


Pressure relieving features - reduces pressure points for better sleep

Enhanced comfort results from its ability to alleviate pressure on various body parts. Improved sleep quality is achieved through reduced disturbances caused by pressure-induced discomfort.


Unique TEMPUR® material - contours perfectly to your body

Slow-response filling compresses under your head and neck, spreading pressure more evenly and reducing the hollow feeling at the nape. It can feel too close-fitting for restless sleepers.


SmartCool™ washable cover - that's instantly cool-to-touch

Fabric on the sleep surface pulls heat from your skin at first contact, giving the bed a fresher feel when you lie down. That first chill can fade once bedding and body heat build.


Soft comfort support rating - adds cushioning to your support

Deeper give in the top layers lets shoulders and hips sink sooner, easing pressure when you lie on your side. Stomach sleepers may find the surface too yielding.



Frequently Asked Questions For The TEMPUR Pro Air SmartCool™ Plus Soft 25cm Mattress

The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting 161-00180 in the subject line.

It generally suits side sleepers well due to its pressure-relieving qualities, but heavier individuals might find the soft version too plush, leading to discomfort.
The mattress excels in motion isolation, meaning movements on one side are barely felt on the other, perfect for couples.
Yes, there is a sleep trial option available for this mattress, allowing you to exchange it if it doesn't meet your needs.
The SmartCool cover effectively regulates temperature, keeping it cooler during the night, which is beneficial for those who tend to sleep warm.



Verified retailer reviews

Independent Trustpilot reviews of Dreams.


Customers Went On To Purchase

A few more options from the retailer that customers loved.


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