TEMPUR Original SmartCool™ Extra Large Neck Pillow
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: TEMPUR
From £149.00
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 1 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- TEMPUR
- Retailer
- Dreams
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the TEMPUR Original SmartCool™ Extra Large Neck Pillow
Last checked
Neck support is the point of the TEMPUR Original SmartCool™ Extra Large Neck Pillow, rather than general softness or hotel-style plumpness. This is posture kit, not puff. It is a shaped orthopaedic-style pillow moulded from TEMPUR material, with raised contours intended to hold the head, neck and shoulders in a fixed alignment for back and side sleeping. The extra-large size refers to the deeper contour profile, aimed at broader shoulders rather than simply being a larger standard pillow, so the sizing decision is about shoulder depth and support height, not normal pillow footprint. A moulded TEMPUR neck pillow is a more prescriptive support tool than a hollowfibre or feather pillow: it will not squash, fold or fluff into shape, and the benefit comes from keeping the neck in one repeatable position. The firm comfort grade is credible for this construction, because pressure-relieving viscoelastic material can feel supportive without the springy give of cheaper foam pillows, although it also means there is less instant cosiness than with loose-fill bedding. The cover is the comfort variable. The SmartCool™ fabric is designed to move heat away from the surface, and it is removable, quick drying and washable at 40°C; for a specialist pillow with a three-year guarantee, that is a sensible care spec, while the core remains a shaped support insert rather than a washable pillow in the usual bedding sense.
TEMPUR material gives this pillow its slow, close support, and the positive feedback clusters around reduced neck discomfort, steadier head positioning and better sleep quality once the shape has been accepted. Adjustment time is part of the deal. Back and side sleepers with broader shoulders are the natural audience, because a deeper contour can fill the gap between shoulder and head more effectively than a low traditional pillow; stomach sleepers are poorly matched to this height and firmness, as the neck is more likely to be held turned or lifted. The shape feels unfamiliar at first, and one substantive comment describes a settling-in period before the support became beneficial, so this is not the safest bet for someone who changes pillow height nightly or likes to bunch a pillow under the cheek. Case sizing may annoy some households. It can sit smaller than standard pillow expectations and may need non-standard pillowcases, with cot-size cases mentioned as a workable fit. The cooling cover earns praise from a warm sleeper, which fits the SmartCool™ positioning, though the available owner sentiment is stronger on support than on temperature control. The breathing and snoring claims are not strongly backed by the customer detail supplied here; the repeated evidence is about neck support and sleep posture, not respiratory improvement. It lands well for broader-framed back or side sleepers who want firm, shaped neck alignment and can tolerate a short adaptation period; anyone wanting a soft, squashable, standard-cased pillow is better matched to adjustable-fill or conventional hollowfibre and feather-style pillows.
Pros and Cons
Pros
- Owners consistently report improved sleep quality due to tailored support for head and neck.
- Buyers appreciate the cooling cover that helps regulate temperature during warmer nights.
- Many users found the pillow effectively moulds to the shape of their head and neck.
- Recent reviews highlight the extra-large size catering well to wider shoulder frames.
Cons
- Some buyers mention difficulty finding compatible pillowcases due to its unique shape.
- Adjusted sleep posture requires a period of getting used to for several users.
- A few owners report that the pillow may feel firmer than expected initially.
- Complaints about non-returnable policy for hygiene reasons affect buyer satisfaction.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Firm comfort support rating - feels solid and supportive
A firm comfort support rating indicates a mattress that provides a robust sleep surface, offering substantial support for the spine and pressure points. This level of firmness is particularly well-suited for individuals who prefer a stable and supportive sleeping area, often helpful for those with back pain or those who sleep on their stomach or back.
Advanced cooling technology - regulates temperature for uninterrupted sleep
Advanced cooling technology ensures the surface remains comfortable throughout the night to reduce the likelihood of overheating. This feature aids in maintaining a consistent sleeping environment, contributing to better rest and relaxation.
Unique TEMPUR® material - contours perfectly to your body
Machine washable at 40°C - for long-lasting freshness
Reader reviews of the TEMPUR Original SmartCool™ Extra Large Neck Pillow
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting 719-00395 in the subject line.
The TEMPUR Original SmartCool™ Extra Large Neck Pillow has to be a game-changer for sleep quality. The way it moulds to your head and neck provides unparalleled support, and the cooling cover is a blessing, especially during warmer nights. If you're looking for a pillow that combines comfort, support, and cooling technology, the TEMPUR Original SmartCool™ Pillow is definitely worth considering. Available in three sizes, this pillow ensures you find the perfect fit for your needs.
The best pillow I've had, I am now getting a much better quality of sleep
Took a while too adjust but definitely a game changer for me ... it is a little smaller than usual pillows so will need different cases,I found that cot size cases fit well
Verified retailer reviews
Independent Trustpilot reviews of Dreams.
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