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Penelope Upholstered Ottoman Bed Frame
Penelope Upholstered Ottoman Bed Frame alternate view
Penelope Upholstered Ottoman Bed Frame alternate view

Penelope Upholstered Ottoman Bed Frame

4.47 (133 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns

From £1049.99 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

4.5/5
BedBoy Score
across 6 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on build quality and storage; weaker on retailer guarantee.

  • Build quality 5.0/5 Show evidence for Build quality

    Build quality scored 5.0/5 from 104 verified reviews: 23 positive mentions and 4 negative mentions (net signal +18.27%).

    • “I previously bought cheap & regrettable it was such a disappointment, but cheap buy twice. Now this isn't the Cheapest but the quality is obvious. Strong Sturdy & looks Amazing. The slats made a difference on the comfort level of my simba super king mattress & fitted perfectly. Instructions are ter”
    • “Easy to construct and looks well made, just a shame the mattress doesn't fit and nobody cares at Bensons to respond to your concerns”
    • “Looks fantastic in room, really well built and very comfortable, Hugh storage underneath too which is great”
  • Storage 5.0/5 Show evidence for Storage

    Storage scored 5.0/5 from 104 verified reviews: 7 positive mentions and 1 negative mentions (net signal +5.77%).

    • “Looks amazing lots of storage space within would recommend”
    • “Beautiful bed, luxury feel to it. The top can be hard to open to access the storage as it's pretty heavy.”
    • “I love my new bed. It's very comfortable and has plenty of storage space. It's made from quality materials and very easy to assemble. I love the navy colour velvet as well”
  • Style and finish 5.0/5 Show evidence for Style and finish

    Style and finish scored 5.0/5 from 104 verified reviews: 15 positive mentions and 0 negative mentions (net signal +14.42%).

    • “Looks fantastic in room, really well built and very comfortable, Hugh storage underneath too which is great”
    • “This ottoman bed frame is gorgeous, looks great and comfortable. A lot of room to place the stuff in. This bed frame is so easy to install with your partner but we took hour and half to completed it. If you have a small flat and storage options are a priority, it's an ottoman bed you'll want to choo”
    • “This bed frame is GORGEOUS. Ordered in Kingsize Navy. Best purchase ever. I cannot wait for the new mattress and matching tables to arrive to complete the look. I eyeballed this bed for months, and i'm so glad i went for it! Looks absolutely beautiful.”
  • Material 5.0/5 Show evidence for Material

    Material scored 5.0/5 from solid wood frame. Reviewer commentary specific to material was limited (1 relevant mentions across 104 reviews) so the score relies on construction type.

    • “The bed looks great but there are some pretty major flaws: 1) the instructions were really difficult to follow. 2) the slats aren't great quality and have so much flexibility it makes the mattress wobble so every time my husband moves, i'm woken. We are now looking at the possibility of changing th”
  • Customer sentiment 4.5/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.5/5 from an average star rating of 4.47 across 133 verified reviews.

  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night comfort guarantee, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Assembly experience Rarely mentioned Assembly experience: Rarely mentioned. Not scored on this product.
  • Mattress fit Rarely mentioned Mattress fit: Rarely mentioned. Not scored on this product.

Brand
Bensons for Beds
Retailer
Bensons for Beds
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the Penelope Upholstered Ottoman Bed Frame

Last checked

Buyers considering the Penelope are really choosing an upholstered ottoman rather than a plain storage bed, with the fabric finish and raised headboard doing as much visual work as the lift-up base. Storage is the main practical argument here. An ottoman frame is a more involved construction class than a drawer divan because the lifting mechanism, base panels and frame alignment all have to behave together; compared with a simple slatted bedstead in the same price tier, it trades mechanical simplicity for one large concealed cavity. The customer signal backs that up: happier accounts focus on the soft-touch upholstery, the expensive-looking finish, the sturdy feel and the amount of space inside the base, especially in king size. The format is honest rather than minimalist. It is also not a low-effort frame category, because an upholstered ottoman brings bulk, moving parts and a higher finished bed profile once paired with a deep mattress. One detailed account notes that the gas lift holds the platform open at different angles, which is exactly what separates a usable ottoman from a decorative storage claim, though the same account also found the lift heavy in early use.

In a larger bedroom, the Penelope’s appeal is the combination of statement fabric styling and hidden storage for spare bedding, seasonal items or bulky pieces that do not need daily access. Multiple accounts describe it as sturdy, quiet and visually more premium than expected, and the positive storage feedback matches the ottoman format: one large lift-up void is better for big items than shallow side drawers. Heavy lids divide opinion most clearly. Several satisfied buyers still mention the lifting action as weighty, while another wished for a locking safety rail, so households expecting quick, frequent access may find the storage less convenient than the capacity suggests. Assembly is the other repeated friction point: some found the build straightforward, but lower-scoring accounts describe poor instructions, mixed fixings and an unexpectedly frustrating self-build, which makes paid assembly or careful parts sorting a sensible consideration rather than an afterthought. There is also an isolated complaint about super-king sizing and overall height, and the king-size feedback already hints at the issue: with a deep mattress, the bed can feel tall and bedside furniture may sit low by comparison. If the room is generous and the main need is concealed storage in a soft upholstered frame, this works. If easy daily access, lower bed height or simpler self-assembly matters more, a drawer divan or a plainer non-ottoman wooden bedstead makes more sense.


Pros and Cons

Pros

  • Owners appreciate the spacious storage area that is easy to utilise.
  • Customers report good hydraulic mechanisms that hold the bed up securely at any angle.
  • Many find the soft-touch material gives an impression of higher quality than expected.

Cons

  • Multiple users struggled with unclear assembly instructions that made the building process frustrating.
  • Several report the bed height felt excessive, particularly with larger mattresses.
  • A few owners noted the lack of a safety rail for the hydraulic lift feature, raising safety concerns.

Price Tracker


Monika Sharma Written by Monika Sharma, Senior Editor

Last checked by Monika Sharma on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.



Reader reviews of the Penelope Upholstered Ottoman Bed Frame

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting STK770616 in the subject line.

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Susan Docherty via Bensons for Beds

I love this bed so much! Had better sleeps since we started using it. Easy to build and very good quality.


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P Hopkins via Bensons for Beds

Beautiful bed


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Gordon G via Bensons for Beds

I previously bought cheap & regrettable it was such a disappointment, but cheap buy twice. Now this isn't the Cheapest but the quality is obvious. Strong Sturdy & looks Amazing. The slats made a difference on the comfort level of my simba super king mattress & fitted perfectly. Instructions are terrible, cmon Benson put a colour & actual picture instructions together & make the build process easier. Took me hrs but that's my only gripe.


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. H via Bensons for Beds

Easy to construct and looks well made, just a shame the mattress doesn't fit and nobody cares at Bensons to respond to your concerns


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Stuart C via Bensons for Beds

absolutely stunning looks amazing excellent quality


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C K W Southampton via Bensons for Beds

Lovely bed. Very pleased


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Steven P via Bensons for Beds

Looks fantastic in room, really well built and very comfortable, Hugh storage underneath too which is great


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Madalynn via Bensons for Beds

Really nice quality and very comfortable but was very expensive for a bed. So for us it's a luxury


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Lucyna P via Bensons for Beds

Excelent bed and Excelent Quality, I am so happy also Excelent delivery service, 100% recommend


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Syed H via Bensons for Beds

its a beutiful bed and quit sturdy. No fault in design The only thing I didn't like is the base as it is slatted. They don't have solid base option available


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Alan via Bensons for Beds

Looks great and the storage is excellent!


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Caryl Hughes via Bensons for Beds

Nice cosy bed


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Mrs Shalini Singh via Bensons for Beds

Good product. so far no problems noted


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Russell C via Bensons for Beds

Best bed we have ever brought we was well looked after sales man new what we where looking for


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Margo via Bensons for Beds

Excellent quality


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James B via Bensons for Beds

Lovely bed. Looks really classy and is convenient with the ottoman style for the storage space. It's well made and good quality. Because it is an ottoman it does make your mattress feel a little 'floaty' as you or your partner moves around in bed even with a firm mattress.


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Donna via Bensons for Beds

Excellent quality for money


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Greg via Bensons for Beds

Loved the bed, just a shame about delivery and service from Benson's


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Mr Haughton via Bensons for Beds

A lovely stylish looking bed. Don't try to assemble this if you don't have diy skills.


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Aleksandra N via Bensons for Beds

I am very happy with this bed! It is extremely comfortable and provides excellent support for a good night's sleep. The design is modern and elegant, making my bedroom look more stylish. The quality feels solid and durable. I truly enjoy resting on it every night. Highly recommended!



Verified retailer reviews

Independent Trustpilot reviews of Bensons for Beds.



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