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Alexis Ottoman Upholstered Bed Frame
Alexis Ottoman Upholstered Bed Frame alternate view
Alexis Ottoman Upholstered Bed Frame alternate view

Alexis Ottoman Upholstered Bed Frame

4.72 (668 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns

From £549.99 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

4.6/5
BedBoy Score
across 7 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on build quality and assembly experience; weaker on retailer guarantee.

  • Build quality 5.0/5 Show evidence for Build quality

    Build quality scored 5.0/5 from 583 verified reviews: 115 positive mentions and 3 negative mentions (net signal +19.21%).

    • “Ottoman bed creaks with movement and is only 2 weeks old, not desirable.”
    • “The bedframe is a flatpack which had not been mentioned during the purchase. However, the instructions and assembly were reasonably straightforward. I was worried about the strength and robustness of a flatpack bed assembly, however, I have been pleasantly surprised that it seems good....so far (use”
    • “Absolutely love this bed, sturdy, well made, looks so much more expensive with acres of space at the bottom. First time ordering, professional, timely delivery, definitely recommend!!!”
  • Assembly experience 5.0/5 Show evidence for Assembly experience

    Assembly experience scored 5.0/5 from 583 verified reviews: 80 positive mentions and 6 negative mentions (net signal +12.69%).

    • “Great bed plenty of storage. Easy to put together as all parts were marked even screws n card marked . Looks really good”
    • “The bed looks good in my bedroom. It feels sturdy. Not difficult to assemble (my husband did), it took 45min to 1h. Easy to use the under bed storage space.”
    • “Elegant and sturdy. Not very difficult to assemble either”
  • Storage 5.0/5 Show evidence for Storage

    Storage scored 5.0/5 from 583 verified reviews: 52 positive mentions and 0 negative mentions (net signal +8.92%).

    • “Great bed plenty of storage. Easy to put together as all parts were marked even screws n card marked . Looks really good”
    • “It is great product. Love the texture and colour of the bed. Very good product and definitely recommend this product if anyone wants to buy. Comes with a hard base and lots of storage. Easy to install. Took 3 hours for my 11 year old to fix this as he was so excited to do all by himself. I was there”
    • “Great Bed, Great price. Strong and plenty of room for storage.”
  • Style and finish 5.0/5 Show evidence for Style and finish

    Style and finish scored 5.0/5 from 583 verified reviews: 63 positive mentions and 0 negative mentions (net signal +10.81%).

    • “Got this on sale. Really comfy and looks great. Was a challenge to put together but all the parts were there and instructions were clear. Definitely a 2 person job mind and set aside 4 hours”
    • “The bed frame arrived well packaged. The instructions made sense! My husband managed to assemble the bed with not much help from me. Its well made, sturdy and looks great. Great bed frame!”
    • “Lovely, comfortable bed. Very happy with it. The velvet headboard looks great.”
  • Material 5.0/5 Show evidence for Material

    Material scored 5.0/5 from solid wood frame. Reviewer commentary specific to material was limited (0 relevant mentions across 583 reviews) so the score relies on construction type.

  • Customer sentiment 4.7/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.7/5 from an average star rating of 4.72 across 668 verified reviews.

  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night comfort guarantee, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Mattress fit Rarely mentioned Mattress fit: Rarely mentioned. Not scored on this product.

Brand
Sleepmasters
Retailer
Bensons for Beds
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the Alexis Ottoman Upholstered Bed Frame

Last checked

Buyers considering the Alexis Ottoman Upholstered Bed Frame are mainly buying an upholstered storage frame, not a plain bedstead with a decorative headboard. The storage brief is doing the heavy lifting. Its ottoman format gives one large under-mattress cavity, which is a different proposition from a drawer divan: drawer storage is easier to access in small daily bursts, while an ottoman keeps the sides cleaner and uses the full footprint, but it relies much more heavily on hinges, pistons and accurate assembly. For this construction class, that is an honest trade-off rather than a free upgrade, because the mechanism becomes part of the bed’s everyday performance. The upholstered finish and headboard are the visual draw here, with buyers repeatedly describing the material as attractive, plush and more expensive-looking than expected. The slatted base is also central to the build, although customer feedback shows it is a pressure point when alignment is poor; one low-scoring owner described gaps and a wonky base after the slats failed to sit properly. Assembly is part of the product, too. Substantive owner feedback points to a large flat-pack delivery, including at least one box heavy enough to make solo handling unrealistic, so the composition is best understood as a fabric ottoman kit that needs careful building rather than a simple upholstered frame that happens to contain storage.

Households short on cupboard space are the clearest fit, especially where spare bedding, seasonal clothes or bulky soft items need hiding without adding another chest of drawers. The storage praise is the strongest pattern. Owners repeatedly like the useful under-bed cavity, the sturdy feel once assembled, and the dressier look of the upholstered headboard, which puts the Alexis closer to the soft, hotel-style end of fabric bed frames than to bare wooden or metal bedsteads. The installation feedback is less flattering: several detailed accounts describe awkward or contradictory instructions around the ottoman mechanism, with the pistons resisting closure until the mattress weight is added, and that makes the build feel more demanding than the finished bed suggests. Two capable adults are the safer assumption. Buyers also flag the practical nuisance of wrestling the mattress onto an elevated ottoman platform during setup, and one complaint about slat fit shows how quickly a storage bed can feel compromised if the base is not sitting square. Once built correctly, the customer tone is mostly positive, with recent owners using simple comfort-led language and longer-term comments focusing on storage usefulness rather than structural drama. The decision is straightforward: it suits buyers who want an upholstered statement bed with hidden full-footprint storage and can tolerate a fiddly two-person build; anyone wanting quick assembly, daily grab-and-go storage, or a less mechanism-dependent frame is better served by a standard slatted bedstead or a drawer divan.


Pros and Cons

Pros

  • Provides ample under-bed storage for various items
  • Sturdy construction makes it reliable for daily use
  • Assembly is straightforward and can be completed with minimal help
  • Offers a stylish appearance that enhances bedroom decor

Cons

  • Slats do not fit securely, causing a wobbly bed base
  • Ottoman mechanism can be difficult to operate without assistance
  • Assembly requires significant time and may involve contradictory instructions
  • Delivery issues reported, causing frustration for some customers

Price Tracker


Gary Ferguson Written by Gary Ferguson, Research Writer

Last checked by Gary Ferguson on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.



Reader reviews of the Alexis Ottoman Upholstered Bed Frame

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting STK551801 in the subject line.

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Ms Brown via Bensons for Beds

Very comfortable


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Mrs DEBRA BROWNE via Bensons for Beds

Lovely bed


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Jana Prochazkova via Bensons for Beds

Its very comfortable


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Vitalija Andriuskiene via Bensons for Beds

I love it!


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Megan via Bensons for Beds

Great quality


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Sanjay Sachania via Bensons for Beds

Good service


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Debra Turnbull via Bensons for Beds

Good quality.


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Mrs Swaine via Bensons for Beds

Excellent service and product


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Robert congreve via Bensons for Beds

Excellent quality


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Mark via Bensons for Beds

Excellent product


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Miss Savory via Bensons for Beds

Excellent


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Anna Wilson via Bensons for Beds

Brilliant value for money


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Bob Jackson via 1

Another quality product from Bensons for Beds


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Miss Moore via 1

Flexible slatted bed improves comfort of the mattress.


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Ian via 1

Well packaged, fairly straight forward to assemble, but you definitely need a second person towards the end


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Cassie via 1

Absolutely stunning bed. Bought it for our daughters first big girl bed in the hope it will last her many years to come. Rather than switch from the ever varying children's sizes of bed ranges. The storage part is also a god send, even handy to hide Christmas and birthday gifts without her ever knowing!


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Brett via 1

Has freed up so much storage space as we were limited due to having the loft converted.


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Joanna via 1

Ottoman bed creaks with movement and is only 2 weeks old, not desirable.


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CustomerJanet via 1

Great bed plenty of storage. Easy to put together as all parts were marked even screws n card marked . Looks really good


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Trevor via 1

The bedframe is a flatpack which had not been mentioned during the purchase. However, the instructions and assembly were reasonably straightforward. I was worried about the strength and robustness of a flatpack bed assembly, however, I have been pleasantly surprised that it seems good....so far (use over time will tell !).



Verified retailer reviews

Independent Trustpilot reviews of Bensons for Beds.



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