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Memory Zone 1000 Pocket Mattress

Memory Zone 1000 Pocket Mattress

4.52 (103 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns
  • Support: Pocket Spring
  • Comfort: Memory Foam
  • Type: Rolled
  • Brand: Mattress Online

From £259.00 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

3.8/5
BedBoy Score
across 8 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on motion isolation and customer sentiment; weaker on off-gassing and setup.

  • Motion isolation 4.5/5 Show evidence for Motion isolation

    Motion isolation scored 4.5/5 from pocket spring construction. Reviewer commentary specific to motion isolation was limited (0 relevant mentions across 50 reviews) so the score relies on construction type.

  • Customer sentiment 4.5/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.5/5 from an average star rating of 4.52 across 103 verified reviews.

  • Pressure relief 4.5/5 Show evidence for Pressure relief

    Pressure relief scored 4.5/5 from memory foam construction. Reviewer commentary specific to pressure relief was limited (0 relevant mentions across 50 reviews) so the score relies on construction type.

  • Edge support 4.0/5 Show evidence for Edge support

    Edge support scored 4.0/5 from pocket spring construction. Reviewer commentary specific to edge support was limited (0 relevant mentions across 50 reviews) so the score relies on construction type.

  • Heat retention 4.0/5 Show evidence for Heat retention

    Heat retention scored 4.0/5 from pocket spring construction. Reviewer commentary specific to heat retention was limited (0 relevant mentions across 50 reviews) so the score relies on construction type.

  • Durability 4.0/5 Show evidence for Durability

    Durability scored 4.0/5 from pocket spring construction. Reviewer commentary specific to durability was limited (0 relevant mentions across 50 reviews) so the score relies on construction type.

  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 30-day money-back guarantee, 1-year manufacturer warranty (brand pass-through up to 10 years), and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Off-gassing and setup 2.5/5 Show evidence for Off-gassing and setup

    Off-gassing and setup scored 2.5/5 from compressed bed-in-box memory foam construction. Reviewer commentary specific to off-gassing and setup was limited (2 relevant mentions across 50 reviews) so the score relies on construction type.

    • “At first great , no smell at all, but within a month there’s a body shaped dent where I usually sleep and. Not as comfortable.”
  • Comfort Rarely mentioned Comfort: Rarely mentioned. Not scored on this product.
  • Value Rarely mentioned Value: Rarely mentioned. Not scored on this product.

Brand
Mattress Online
Retailer
Mattress Online
Delivery time
Good
Customer sentiment
Excellent
Guarantee
Excellent

About the Memory Zone 1000 Pocket Mattress

Last checked

The Memory Zone 1000 aims for pressure relief by pairing a 1000-count pocket-spring core with a memory-foam comfort layer, sold with a medium feel rather than an orthopaedic-style firm tension. The 20cm depth keeps the build compact. A 1000-pocket unit with memory foam at this depth is an honest entry-to-mid hybrid spec; compared with open-coil mattresses it brings better point-by-point give under shoulders and hips, but it has less spring depth and upholstery reserve than deeper £700+ pocket-sprung hybrids. The pocket springs are the main support system, so load is carried by individual fabric-wrapped springs rather than one connected cage, while the foam layer adds slower, body-hugging cushioning on top. Memory foam is a conservative comfort choice for the tier, but a practical one: it gives recognisable pressure relief without moving into the costlier territory of latex, micro-springs or thicker natural fillings. The removable, washable knitted cover is the more generous part of the package, especially on a rolled mattress, because it adds day-to-day hygiene value rather than just another stitched-in finish. The foam-encapsulated border is meant to widen the usable sleep surface, although edge performance still depends on foam rails rather than a firmer spring perimeter. At 31.5kg in double and 38.5kg in king, the handles are useful for rotation, not a sign that this single-sided mattress needs flipping.

The memory-foam surface is the decisive comfort feature here. Average-weight side sleepers who want shoulder give, and back sleepers who like a cushioned medium feel, are the clearest fit; heavier front sleepers or anyone needing a flatter, firmer hold may compress the 20cm build too readily and feel less well propped through the hips. Happier accounts describe immediate comfort, a supportive feel without much hardness, and good results in guest rooms, with the washable cover also singled out as useful for keeping the surface fresh. Support is where the picture becomes less settled: low-scoring reviews repeatedly flag backache, inadequate support and, in one early-ownership case, a body-shaped dip within a month, which cuts against the manufacturer’s more robust “tailored support” language. Couples get some help from the separate pocket springs, because they usually disturb a partner less than open-coil systems, and the foam border aims to make the edge usable; however, a longer-term account describes the edge becoming less rigid and the feel softening over time. Memory foam can also sleep warmer than wool, cotton or latex comfort layers, so the knitted cover helps with softness and washing rather than making this a specialist cool-sleep mattress. For guest rooms, side sleeping and medium-feel comfort, this is the sensible call. For heavier daily use, persistent back pain or a firmer edge, look at a deeper £700+ pocket-sprung hybrid instead.


Pros and Cons

Pros

  • 1000 individual pocket springs provide targeted support for better spinal alignment.
  • Memory foam layer cradles body, relieving pressure on shoulders and hips.
  • Removable and washable cover ensures freshness and hygiene over time.
  • Medium firmness appeals to users needing a balance of support and softness.

Cons

  • Some users find the mattress too firm and lacking in support for their backs.
  • A few reviewers reported body indentations developing after a short period of use.
  • Several complaints mention an unpleasant smell upon unboxing the mattress.
  • Edge support declines over time, causing concerns for users that sleep near the borders.

Price Tracker


Giselle Green Written by Giselle Green, Editor in Chief

Last checked by Giselle Green on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

5 year guarantee

A 5 year guarantee is longer than the industry standard and gives confidence that both the supplier and retailer have confidence in the product they sell. After all, if it goes wrong through a manufacturing defect in this time, they will be the ones on the hook! Sleep soundly with the confidence that you will not be left out of pocket through this period. A win for the consumer.


Vegan-friendly

Heralding a compassionate step towards lifestyle compatibility, a vegan-friendly attribute implies the absence of animal-derived elements, a prominent feature savored by the environmentally-conscious folks. With a likely negative for allergy sufferers due to the potential inclusion of synthetic materials, it's debatable whether this facet should be an ultimate decisive factor.


Pocket Springs

Furnished with a generous count of pocket springs, this mattress offers superior reinforcement for your body while sleeping, ensuring each segment receives individualised support. This design brilliantly alleviates pressure points and enhances comfort, without negating the overall mattress durability, guaranteeing you a restful night for years to come.


Knitted cover

A knitted cover spells out a blend of cosiness with breathability, providing a comforting touch that many crave while ensuring your temperature remains well regulated throughout the night. This feature pairs comfort and functionality in a coveted balance, contributing to an intimate sleep environment that is warm, inviting, yet refreshingly aerated.


20cm deep

Depth indeed plays a significant role in overall sleep experience, with 20cm signifying a solid balance between comfort provision and usability. It affords an extensive level of support, particularly for those who may require it due to any back or pressure point issues, still it manages to neatly fit assorted bedframes without any height challenges.


Medium

With a medium firmness level, this specification caters exquisitely to a substantial range of sleepers, being not too hard nor too soft. The presence of 1000 pocket springs, complemented by gel layers, intends to distribute weight evenly across the surface, aiding in maintaining correct spinal alignment and contributing to a restful night's sleep.


Rolled-up

Embracing a rolled-up design, this marvellous piece of sleep engineering ensures direct delivery from manufacturer to home, eliminating the need for any intermediary handling. This design also helps to consolidate both space and cost, but be aware it may require up to 48 hours to fully expand and reach optimal comfort levels.


Approved by the National Bed Federation

The independent seal of approval from the National Bed Federation assures meticulous standards of manufacturing. With a rigorous assessment of quality, durability and safety, such an endorsement means you're getting a product that meets top-class industry standards, contributing to more sound and relaxed slumbers.


Washable cover

Featuring a washable cover enhances hygienic benefits immensely, providing the possibility to maintain cleanliness and freshness effortlessly. Nonetheless, frequent washing might compromise the durability of the mattress covering over time, leading to a potential need for replacement covers in the long-term.


Fire Resistant

Ensuring safety during your peaceful slumber, fire resistance is a crucial feature that reduces the risk posed by potential accidents involving flammable materials. Furthermore, it demonstrates the manufacturer's commitment to adhere to strict safety standards, prioritizing your well-being over all else.


National Bed Federation Approved Brand

Receiving approval from the National Bed Federation indicates that the product meets specific industry standards and quality benchmarks. This approval serves as a reassurance of the product's reliability and durability, though discerning buyers may still want to consider personal comfort preferences.


Memory Foam

A mattress featuring memory foam guarantees body-conforming comfort, as the material adapts to your unique shape, cradling you for personalized support. However, for individuals who tend to sleep hot, heat retention could be an issue due to the foam's dense cellular structure which traps body heat.


Removable cover

Whilst a removable cover allows for easy maintenance and enhanced hygiene, it may not provide a solution for the serious lack of comfort associated with firm foam mattresses. Yet, by facilitating regular cleanliness, it adds longevity to your investment; a beneficial aspect for any choosy buyer.


Pressure relief

Experience the thrill of undisturbed slumber by utilizing the pressure relief feature in your new mattress. This distinctive trait focuses on diminishing pressure points throughout your body, distributing weight evenly and providing a tailor-made sleeping experience resembling zero gravity.


Includes turning handles

Turning handles aid in the regular rotation of the mattress, thereby significantly extending its lifespan. Easy maintenance is always appreciated, and these handles streamlining the process by making rotation hassle-free and manageable.


Depth: 20cm

20cm is a great middle-ground for a mattress. Thick enough to house good quality materials and components while being thin enough to fit normal sheets ensuring you do not need to upgrade your bedding unnecessarily.


Handcrafted in the UK

Wow! If you're looking for a high-quality mattress that is handmade in the UK, then this is one to watch. This mattress is made with high-quality materials and tested to ensure quality.


Made in the UK

This 100% UK made product is the perfect choice for a home with a sense of individuality. Sleep in comfort with the knowledge that you'll waking up refreshed and ready for another day.


Single-sided

Unlike double-sided mattresses that require flipping, a single-sided mattress only needs to be rotated periodically, making maintenance easier.




Reader reviews of the Memory Zone 1000 Pocket Mattress

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting P1767 in the subject line.

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Rahul Menon via bedboy

Feels incredibly comfy and provides enough support without being too firm. The washable cover is a bonus for maintaining freshness.


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sarah via Mattress Online

Very good quality and confortable with the right level of support. Purchased for guest room, with guests commenting on how comfortable it is.


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Annalee via Mattress Online

So comfortable! Never slept so well


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alan via Mattress Online

So comfy!


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Caroline via Mattress Online

I've had the mattress a couple of weeks now and have found it to be very comfortable, and now sleep a lot better than I have in ages. The smell when first unrolled actually isn't too unpleasant and soon disappears, and the mattress quickly expands into shape.


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Yvonne via Mattress Online

Improvement Points: No


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a via Mattress Online

Good topper


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Edwin via Mattress Online

Very comfortable.


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Alex via Mattress Online

Even, flat top with good support


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Susan via Mattress Online

Perfect support, extremely comfortable mattress at an affordable price


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duncan via Mattress Online

Very comfortable, and support for my back is superb.


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James via Mattress Online

Very comfortable and prepares me for the day ahead.


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Dianne via Mattress Online

A sturdy mattress


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Wayne via Mattress Online

Well made and quality of materials


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Chloe via Mattress Online

Lovely and comfy. Provides the right support for my body especially after having a baby.


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Angela via Mattress Online

This is one of the most comfortable mattresses Ive had and for the price I paid its such a bargain


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Mark via Mattress Online

No more back pain in the mornings. Excellent


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Rebecca via Mattress Online

Nice mattress, good support but comfort. Slight smell but goes after a few weeks. Happy with the purchase.


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Ann via Mattress Online

I like the mattress as it is a firm support not to everyones taste but suits me


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paul via Mattress Online

Comfortable and supportive. No “sinkage”



Verified retailer reviews

Independent Trustpilot reviews of Mattress Online.


Customers Went On To Purchase

A few more options from the retailer that customers loved.


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