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iGel NanoTech 5000i Plushtop Mattress
iGel NanoTech 5000i Plushtop Mattress alternate view
iGel NanoTech 5000i Plushtop Mattress alternate view

iGel NanoTech 5000i Plushtop Mattress

4.48 (201 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns
  • Support: Pocket Spring
  • Comfort: Gel Foam
  • Comfort: Memory Foam
  • Feel: Medium
  • Brand: iGel

From £1649.99 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

4.2/5
BedBoy Score
across 9 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on comfort and pressure relief; weaker on retailer guarantee.

  • Comfort 5.0/5 Show evidence for Comfort

    Comfort scored 5.0/5 from 201 verified reviews: 74 positive mentions and 6 negative mentions (net signal +33.83%).

    • “Most comfortable mattress we've ever had. The reason we got it was due to a sore back and there has been a definite improvement. Thank you Bensons”
    • “Very comfortable but good support for your back. You sink into the mattress and it moulds around your body, expensive but worth it”
    • “The bed is extremely comfortable but the chemical smell from the gel topper isn't good. Had mine for 4 weeks now and it isn't getting any less. It smells of damp clothes even after it had been aired for over 24 hours”
  • Pressure relief 5.0/5 Show evidence for Pressure relief

    Pressure relief scored 5.0/5 from memory foam construction (editor-vetted for pain suitability). Reviewer commentary specific to pressure relief was limited (5 relevant mentions across 201 reviews) so the score relies on construction type.

    • “Most comfortable mattress we've ever had. The reason we got it was due to a sore back and there has been a definite improvement. Thank you Bensons”
    • “Absolutely brilliant mattress. Love it, wake up refreshed and with no aches or pains. We have 2 large dogs that sleep on the bed as well and we all fit on the bed brilliantly.”
    • “I tried so many mattresses when I visited, all kind of the same and didn't know what to do. I saw the display for the Igel and laid on the NT 5000i in firm. I knew there and then it was the mattress for me. It's just amazing, we have had it just 1 week now and it's the most comfortable mattress I ”
  • Motion isolation 4.5/5 Show evidence for Motion isolation

    Motion isolation scored 4.5/5 from pocket spring construction. Reviewer commentary specific to motion isolation was limited (1 relevant mentions across 201 reviews) so the score relies on construction type.

    • “Mattress Quality is not as good as previous mattress we purchased 7 years ago. I Gel function is not as good, temperature control not like the previous mattress. Not as comfortable and can feel partner when he gets into bed and turns over. Didn't have that with previous mattress. Have tired to comp”
  • Heat retention 4.5/5 Show evidence for Heat retention

    Heat retention scored 4.5/5 from gel-infused cool-tech pocket spring construction. Reviewer commentary specific to heat retention was limited (6 relevant mentions across 201 reviews) so the score relies on construction type.

    • “Sadly the mattress is incredibly hot to sleep on. It does the opposite of cooling. It is comfortable to lie on briefly, but my partner and I quickly overheat during the night which has disrupted our sleep dramatically.”
    • “We love our new mattress! It's so comfortable - it supports your back well. Would definitely recommend. We had to wait for three weeks for delivery and then they brought the wrong mattress which was annoying so we then had a further two week delay. We also ordered the Igel mattress protector”
    • “Very comfortable ,soft yet firm. Only thing we find is that it doesn't really cool you down as stated. Had to swap duvet from 10.5 tog to 4.5 tog to cool down (still too warm need 2.5 tog). Nice and thick at 38cm .”
  • Customer sentiment 4.5/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.5/5 from an average star rating of 4.48 across 201 verified reviews.

  • Edge support 4.0/5 Show evidence for Edge support

    Edge support scored 4.0/5 from pocket spring construction. Reviewer commentary specific to edge support was limited (0 relevant mentions across 201 reviews) so the score relies on construction type.

  • Durability 4.0/5 Show evidence for Durability

    Durability scored 4.0/5 from pocket spring construction. Reviewer commentary specific to durability was limited (0 relevant mentions across 201 reviews) so the score relies on construction type.

  • Off-gassing and setup 4.0/5 Show evidence for Off-gassing and setup

    Off-gassing and setup scored 4.0/5 from memory foam construction. Reviewer commentary specific to off-gassing and setup was limited (2 relevant mentions across 201 reviews) so the score relies on construction type.

    • “The bed is extremely comfortable but the chemical smell from the gel topper isn't good. Had mine for 4 weeks now and it isn't getting any less. It smells of damp clothes even after it had been aired for over 24 hours”
    • “It's been a month and I'm loving my new mattress. I was way overdue a new one and my sleep quality has been so much better since and no longer wake up aching all over. It's very soft and comfortable. It had a chemical smell for the first week or so- I suggest airing it out with no covers on and wind”
  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night comfort guarantee, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Value Rarely mentioned Value: Rarely mentioned. Not scored on this product.

Brand
iGel
Retailer
Bensons for Beds
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the iGel NanoTech 5000i Plushtop Mattress

Last checked

The iGel NanoTech 5000i Plushtop Mattress is a comfort-led design: the hard buying signal is its medium, 3 of 5 feel, sitting beneath a plushtop iGel surface rather than presenting as a flat, taut sleep panel. That is plush specification, not orthopaedic specification. A plushtop changes the first contact point: shoulders, hips and ribs meet a cushioned upper layer before the support structure below fully engages, so the feel can be pressure-relieving without giving the lifted, braced sensation associated with firmer pocket-sprung or orthopaedic mattresses. For a mattress bought by at least one account at around £1,700, the call is clear: the proposition sits in the premium comfort tier, with the money being asked for depth, surface softness and the gel-led temperature story rather than a stark, high-tension support feel. The practical consequence is that the medium rating may feel gentler than the label suggests, especially once the plushtop has eased in. Several detailed accounts describe a thick, substantial mattress that can feel a touch firmer at first, then soften over the opening days or weeks; that behaviour matches the build language, because cushioned pillow-top surfaces often settle into their comfort character faster than flatter mattress panels.

Side-sleeping with sore hips, shoulders or pressure points is the clearest fit, and the happier accounts repeatedly connect the cushioned top with easier nights and less morning discomfort. Average-weight side sleepers are the safest match. Back sleepers of similar build may still get enough support, but the medium plushtop feel gives less of the locked-in lumbar hold that firmer pocket-sprung mattresses provide, and one low-scoring 88kg account is a useful warning that extra load can push the surface into a hollow rather than evenly absorbing weight. Couples are where the feedback becomes more divided: comfortable nights and good back support appear often, but low-scoring accounts repeatedly flag sinking together, a rolling-off sensation and weak edge confidence, with one detailed account describing a side wall dropping by roughly 2 inches after a year. Temperature feedback is more favourable, with one substantial account saying the bed felt easier to get into without an electric blanket, which fits the gel-positioned comfort layer; the drawback is aroma, as multiple accounts describe a new-mattress smell lingering for weeks. The iGel NanoTech 5000i Plushtop suits side sleepers wanting a cushioned, pressure-relieving medium feel; those prioritising firmer spinal hold, stronger edges or minimal partner roll-together should look instead at firmer pocket-sprung hybrids or latex-hybrid mattresses in the premium tier.


Pros and Cons

Pros

  • Relieves back and joint pain for many side sleepers
  • Good support while allowing the body to sink in
  • High-quality materials used for durability and longevity
  • Heat regulating properties enhance comfort when getting into bed

Cons

  • Softness of the mattress may not suit those needing firm support
  • Some experience issues with mattress firmness and support over time
  • Reports of inadequate customer service regarding warranty claims
  • Delivery issues reported include receiving a wet mattress

Price Tracker


Gary Ferguson Written by Gary Ferguson, Research Writer

Last checked by Gary Ferguson on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

FreshNow™ – the combination of iGel™ foam and tencel cover fibres aid moisture control for a fresher sleep environment

Balancing temperature while asleep, the FreshNow™ technology cleverly mitigates an overheated slumber utilising its innovative iGel™ foam component. In co-operation with Tencel cover fibres, these features work in sync providing superior moisture control, granting an always-fresh, comfortable, and conducive environment for a restful night's sleep.


iGel™ NanoTech Intelligent Temperature Regulation – proven to absorb, store and release heat, helps you to sleep not too hot, not too cold, just right!

Having this innovative feature means you'll be able to have a consistent sleeping environment, which can significantly improve your sleep quality. It strives to masterfully balance your body temperature throughout the night so your sleep cycle isn't interrupted by feelings of either being too hot or too cold.


In partnership with the BCA (British Chiropractic Association) – developing healthy body support with the largest and longest established association for Chiropractors in the United Kingdom

Partnership with the BCA represents a commitment to superior body alignment and anatomically correct support while you sleep. Therefore, it implies enhanced spine health, leading to improved sleep quality and reduced bodily discomfort, which, in turn, can contribute towards overall well-being.


Soothing and supportive pressure relief – iGel™ foam for gentle relief of excess pressure teamed with Gel crystals for advanced support, for ease of movement

Incorporating both pressure relief and advanced support mechanisms, this specific feature ensures you experience minimal discomfort while sleeping. The synergistic use of these technologies can enhance your ease of movement during sleep, aiming for a serene and restful night.


Opulent Supersoft quilted cover – luxuriously soft and breathable, with chemical- free fire retardancy and an iconic centre panel design

This opulent supersoft quilted cover provides luxury through enhanced comfort, giving an edge to your sleeping experience. Its unique chemical-free fire retardancy offers peace of mind while the iconic centre panel design adds a touch of elegance to your bedroom aesthetics.


Comfort choice – Medium and Firm

A dual-option of medium and firm comfort layers can cater to varying preferences and sleeping styles. This adaptable feature may contribute to enhanced personalisation of bedtime comfort and bodily support, potentially improving one's overall sleep experience.


Exclusive iGel™ NanoTech Graphene Technology (80mm) – 12 x times faster heat transfer than standard memory foam – only available at Bensons for Beds

Graphene particles in the 80mm gel foam layer move warmth away from your body more quickly than ordinary memory foam, helping the surface recover from heat build-up during the night. Hot sleepers may need lighter bedding during summer heatwaves.


Easy care – no turn mattress, simply rotate regularly, in line with the care guide instructions

Rotation shifts shoulder and hip pressure onto less-used areas. The lower face stays against the base, though you'll need room and grip to spin it on schedule, since missed rotations can leave body impressions forming sooner.


Luxuriously indulgent plushtop layer – for ultimate levels of surface comfort

This plush top layer encapsulates an opulent experience, promising sublime surface comfort. The illustrious blend of indulgence and comfort is ideal for those who crave a sumptuous sleep experience.


AdvantEdge™ edge support – for added durability, reduces roll-off, and optimises the sleep surface to the edge of the mattress

AdvantEdge™ edge support enhances mattress longevity while preventing unexpected roll-offs. It maximises overall sleeping surfaces, allowing optimal utilisation up to the very edge of the mattress.


Free 10 Year Guarantee - for peace of mind

Guarantee paperwork stays with the order and records where to go if a covered fault appears, making any future claim less vague. Read the exclusions, since everyday wear may fall outside cover.


5000 Triple Layer Pocket springs – combination of mini springs and full height pocket springs, which adapt individually to body movement, for optimum responsive support and comfort

Pocket spring stack compresses in small sections, helping heavier points sink while nearby areas stay lifted as you turn. Very light sleepers may not compress enough layers to notice much.


iPure™ - our cleanest formula foams and fibres, now with new BioGel™, made from 25% renewable plant extract and increased recycled PET fibre content (70%)

Foam filling blended with plant-based gel and reused plastic fibres reduces the amount of virgin synthetic material close to your face. It isn't a plastic-free or natural fill.


Mattress height – 37cm

Deep sides raise the sleep surface, leaving the bed more prominent and easier for many people to get off. Shallow fitted sheets may pull tight around the corners.


MTick accredited menopause-friendly mattress – endorsed by GenM, the independent menopause partner for brands, for helping to alleviate night sweats, one of the 48 signs of menopause.

Sweat-prone nights should feel cooler because the cover moves heat and moisture away from your body before it feels clammy. Hot flushes can wake you anyway.



Frequently Asked Questions For The iGel NanoTech 5000i Plushtop Mattress

The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting S843300001 in the subject line.

Some users weighing 88 kg reported discomfort as the mattress did not absorb their weight well, suggesting it may not be the best for heavier individuals.
This mattress typically comes with a sleep trial. Returns are accepted within a specified period, allowing you to test it out.
Edge support may not be ideal as some experience a feeling of rolling off the side, especially when lying close to the edge.
Many side sleepers find this mattress supportive and pain-relieving, especially for back and joint issues.
Delivery can vary, with some customers reporting issues like receiving a wet mattress despite it being protected.
Heat regulation features help maintain a comfortable temperature, preventing overheating during sleep.


Reader reviews of the iGel NanoTech 5000i Plushtop Mattress

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting S843300001 in the subject line.

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Patricia A via Bensons for Beds

Most comfortable mattress we've ever had. The reason we got it was due to a sore back and there has been a definite improvement. Thank you Bensons


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C C via Bensons for Beds

Very comfortable but good support for your back. You sink into the mattress and it moulds around your body, expensive but worth it


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Rosemarie B via Bensons for Beds

We absolutely love our new mattress. It has taken a few weeks for the aroma to disappear. It's comfortable and supportive.


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Jessica H via Bensons for Beds

The bed lovely. Not as cooling as we were led to believe in the shop.


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G W via Bensons for Beds

The bed is extremely comfortable but the chemical smell from the gel topper isn't good. Had mine for 4 weeks now and it isn't getting any less. It smells of damp clothes even after it had been aired for over 24 hours


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Fred F via Bensons for Beds

Very comfortable but the cooling feature of the mattress seems to be compromised by the use of the iGel matress protector leading to the mattress being quite warm even though the duvet is use is only 4.5 TOG rated.Otherwise a great purchase, not slept so well for a very long time


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G M via Bensons for Beds

Awesome mattress very comfortable would definitely recommend


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Nicola G via Bensons for Beds

It's very comfortable. I don't think it helps with temperature control though. It is incredibly heavy and turning it has been a chore. Check you can move it before purchasing.



Verified retailer reviews

Independent Trustpilot reviews of Bensons for Beds.



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