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Staples and Co Restore Eco Latex Ortho 2000 Mattress
Staples and Co Restore Eco Latex Ortho 2000 Mattress alternate view
Staples and Co Restore Eco Latex Ortho 2000 Mattress alternate view

Staples and Co Restore Eco Latex Ortho 2000 Mattress

4.62 (197 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns
  • Feature: Hypoallergenic
  • Support: Pocket Spring
  • Comfort: Latex
  • Feel: Firm
  • Brand: Staples

From £1099.99 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

4.3/5
BedBoy Score
across 9 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on comfort and durability; weaker on retailer guarantee.

  • Comfort 5.0/5 Show evidence for Comfort

    Comfort scored 5.0/5 from 155 verified reviews: 42 positive mentions and 4 negative mentions (net signal +24.52%).

    • “Extremely comfy, great support for my partner, as he has back issues”
    • “The mattress is perfect. We've not been this comfortable in many years. The support it gives is so good. It's great to sleep and not wake up in pain, we both suffer from arthritis. Worth every Penny. We recommended this mattress at Benson for Beds to friends and they are awaiting delivery of th”
    • “Has given the best nights sleep I've had in years. Really comfortable despite its firmness and incredibly supportive.”
  • Durability 5.0/5 Show evidence for Durability

    Durability scored 5.0/5 from pocket spring construction. Reviewer commentary specific to durability was limited (8 relevant mentions across 155 reviews) so the score relies on construction type.

    • “This product is very good but having it for only a couple of months I am finding it sagging where I sleep. We purchased a firm mattress this time to try and eliminate sagging.”
    • “Very disappointed with the mattress and the company's attitude. After 3 months of use mattress start be sagging. We were promised by the staff in shop 10 years warranty without changing the CONDITION of the mattress, but after a complain we got a different answer that mattress sagging is accepted ”
    • “Started sagging after 2 weeks. Already needs replacing.”
  • Off-gassing and setup 5.0/5 Show evidence for Off-gassing and setup

    Off-gassing and setup scored 5.0/5 from non-compressed traditional construction. Reviewer commentary specific to off-gassing and setup was limited (0 relevant mentions across 155 reviews) so the score relies on construction type.

  • Customer sentiment 4.6/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.6/5 from an average star rating of 4.62 across 197 verified reviews.

  • Heat retention 4.5/5 Show evidence for Heat retention

    Heat retention scored 4.5/5 from latex construction. Reviewer commentary specific to heat retention was limited (1 relevant mentions across 155 reviews) so the score relies on construction type.

    • “This mattress is really meeting all our expectations. Firm and supportive, doesn't get too warm (or cold). Having some of the best night's sleep for ages.”
  • Edge support 4.0/5 Show evidence for Edge support

    Edge support scored 4.0/5 from pocket spring construction. Reviewer commentary specific to edge support was limited (1 relevant mentions across 155 reviews) so the score relies on construction type.

    • “After paying nearly £3,000 for a Tempur mattress which was so uncomfortable this mattress is such a dream it's extra firm but so comfortable to sleep on supports my back I wake up fresh every morning. you can sit on the edge of the Bed also and it doesn't dip just holds its shape”
  • Motion isolation 4.0/5 Show evidence for Motion isolation

    Motion isolation scored 4.0/5 from pocket spring construction. Reviewer commentary specific to motion isolation was limited (0 relevant mentions across 155 reviews) so the score relies on construction type.

  • Pressure relief 4.0/5 Show evidence for Pressure relief

    Pressure relief scored 4.0/5 from latex construction. Reviewer commentary specific to pressure relief was limited (2 relevant mentions across 155 reviews) so the score relies on construction type.

    • “Very firm mattress, perfect to sleep on no aches and pains anymore”
    • “We were guided in store by Jack in Livingston as we described what kind of mattress we were looking for. This mattress was the perfect balance of firm and softness. The support is there but the topper is super comfortable. No more aches and pains getting up in the morning.”
  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night comfort guarantee, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Value Rarely mentioned Value: Rarely mentioned. Not scored on this product.

Brand
Staples
Retailer
Bensons for Beds
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the Staples and Co Restore Eco Latex Ortho 2000 Mattress

Last checked

Back support, rather than cushioning, is the organising idea behind the Staples and Co Restore Eco Latex Ortho 2000. The stated tension is firm, 5 of 5, so the first expectation should be resistance under the pelvis and lower back, not the rounded sink associated with softer comfort mattresses. Firm means genuinely firm here. Latex is the useful part of the name because, unlike slow-moving memory foam, it tends to give a more buoyant, spring-back surface; paired with an orthopaedic brief, that makes the mattress feel more upright and braced than enveloping. A latex-orthopaedic build at this tension is honest but narrow: it belongs closer to the traditional firm-support class than to pressure-relieving memory-foam hybrids, so the value lies in responsiveness and lumbar hold rather than plushness. The “Eco” and “Restore” language should not distract from the practical reality, which is a firm mattress aimed at keeping the spine flatter for sleepers who dislike dipping into the bed. Anyone expecting hotel-style softness from the latex label is likely to misread the specification, because latex can add resilience without making a mattress feel soft.

Back sleepers with existing aches are the clearest audience, and the happier owners repeatedly connect the firm feel with better support, fewer morning pains and easier sleep. A few also describe it as sleeping cooler than expected, which fits the latex positioning better than a dense memory-foam comfort layer would. Side sleepers get the riskier deal. With this much tension, hips and shoulders have less room to settle, so hourglass figures and side-dominant sleepers may feel pressure where the body needs deeper give; one low-scoring account also describes worse back pain rather than relief, which shows the orthopaedic label is not a guarantee of comfort. Paired sleepers have a separate concern: repeated low-rating feedback describes slopes or sagging forming in the two usual sleeping areas within two to three months, even with rotation, and that undermines the promise of firm, consistent support for couples more than for a single back sleeper. A substantial longer account also suggests the mattress took about a week to settle in, so first-night judgement may be less reliable than the longer pattern of support and body-impression feedback. For back sleepers wanting a firm latex-ortho feel and clear lumbar resistance, this is the sensible call. For side sleepers, pronounced curves or couples worried about early dips, look at softer latex hybrids or the £700-plus pocket-sprung tier instead.


Pros and Cons

Pros

  • Many owners report significant relief from back pain after switching to this mattress.
  • Recent customers describe the mattress as providing good support for various sleeping profiles.
  • Buyers find the firmness level effective for reducing aches and pains during sleep.

Cons

  • Several users report noticeable sagging after only a few months of use.
  • Complaints about poor customer service when addressing sagging and warranty issues emerged repeatedly.
  • Some owners experienced back pain worsening after transitioning to this mattress, indicating a poor fit for certain sleepers.

Price Tracker


Monika Sharma Written by Monika Sharma, Senior Editor

Last checked by Monika Sharma on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.



Reader reviews of the Staples and Co Restore Eco Latex Ortho 2000 Mattress

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting STK762001 in the subject line.

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james via Bensons for Beds

My husband needs a good support mattress due to back problems. This mattress is ideal. Exactly what we were looking for.


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Donna Gray via Bensons for Beds

Very firm mattress, perfect to sleep on no aches and pains anymore


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Ja&Jm L via Bensons for Beds

Extremely comfy, great support for my partner, as he has back issues


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Ann Briggs via Bensons for Beds

The mattress is quite high which takes some getting used to for a person who is under 5ft. I may have chosen differently had I realized that I have to slide out off the edge of the bed.


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Andrew U via Bensons for Beds

The mattress is perfect. We've not been this comfortable in many years. The support it gives is so good. It's great to sleep and not wake up in pain, we both suffer from arthritis. Worth every Penny. We recommended this mattress at Benson for Beds to friends and they are awaiting delivery of theirs now.


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Denise G via Bensons for Beds

I am very pleased with my mattress, would definitely recommend to friends and family. Would definitely also recommend Bensons for beds, excellent service.


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David D via Bensons for Beds

Has given the best nights sleep I've had in years. Really comfortable despite its firmness and incredibly supportive.


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Clive D via Bensons for Beds

Excellent mattress; just what we wanted, having been disappointed with a previous purchase from another company


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Patricia L via Bensons for Beds

Extremely comfortable. Tried numerous mattresses over 5 different stores and this was the best. Staff helpful and no pressure. Value for money. Good quality


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Mrs S via Bensons for Beds

When we tried the mattress in the shop with both myself and my wife new straightaway that was a mattress for us and it's been a month now and I have no complaints whatsoever last night's sleep fully recommend the mattress to anybody


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Robyn W via Bensons for Beds

Very happy with product - this is the second bed purchased


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Lisa Collins via Bensons for Beds

First night was like sleeping on a table but now we are both getting a great night's sleep


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S .U via Bensons for Beds

Only had for a few weeks, feels comfortable, although time will tell.


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Diana S via Bensons for Beds

The best mattress I ever had! My body is not anymore in pain. My sleep is improved. Its so nice and worth all money. Aboslutly recommend it.


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Paul A via Bensons for Beds

For those after a firm mattress - this fits the bill


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N E via Bensons for Beds

This mattress is really meeting all our expectations. Firm and supportive, doesn't get too warm (or cold). Having some of the best night's sleep for ages.


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Nelly M via Bensons for Beds

It is so great to get up in the morning and not have back ache!! I sleep wonderfully, I'm no longer tired when I get up… Every thing about this mattress is perfect. The staff at Bensons Cambridge was very helpful when I wasn't sure to go for a firm or extra firm mattress, and they do not push you to buy the most expensive mattress, that is very nice. This is my 2nd purchase with them, will definitely come back and recommend them!


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David M via Bensons for Beds

first week was great at last I was lying completely flat on a firm surface which was great for my problem back however at the end of the second week there became an indentation both on my husbands side and mine,we have rotated the mattress as suggested but in doing that it doesn't help so obviously we chose the wrong mattress for our needs


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John Morley via Bensons for Beds

This product is very good but having it for only a couple of months I am finding it sagging where I sleep. We purchased a firm mattress this time to try and eliminate sagging.


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Nicola F via Bensons for Beds

The best mattress we've had. Best night's sleep. The extra firm gives great support. We both suffer with our backs and our sleep has definitely improved.



Verified retailer reviews

Independent Trustpilot reviews of Bensons for Beds.



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