Sleepeezee Regency Kenilworth 1600 Pocket Sprung Mattress

Although I'm generally happy with the mattress, it's a bit firmer than I'm used to but it is comfortable and that is what I'm awarding the 4 stars for. However, the delivery by the Dreams team wasn't what I expected. I was not contacted by anyone after the delivery to see if everything was OK, it actually wasn't OK as the packaging around a very expensive mattress was ripped in a corner and mildly stained the mattress which in fairness was easy to remedy but that's not the point, it should have been perfect! Secondly an adhesive label reading 'recommend team handling' was stuck over an OCR code which I had to scan to find out terms of the guarantee and care for the mattress, obviously taking the adhesive label off also took the OCR with it.....quite comical really. So to conclude a reasonably good mattress let down by a company with little or no sales backup. This was the first opportunity I had to make my experience known.