TEMPUR Pro Air SmartCool™ Luxe Soft 30cm Mattress
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: TEMPUR
From £1340.00
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 2 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- TEMPUR
- Retailer
- Dreams
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the TEMPUR Pro Air SmartCool™ Luxe Soft 30cm Mattress
Last checked
This TEMPUR is aimed at sleepers who want a plush, body-hugging memory-foam feel rather than the flatter push-back of a pocket-sprung mattress. It is a 30cm all-foam Luxe model with a soft comfort grade, a removable SmartCool cover washable at 40 degrees, and TEMPUR’s pressure-relieving Advanced Material doing the heavy lifting underneath. The depth is generous for an all-foam mattress; compared with standard memory-foam builds, 30cm puts it firmly in the premium comfort-layer camp, although the practical feel is still classic TEMPUR rather than a bouncy hybrid. Expect a slow, close contour. The “NASA technology” language is best read as heritage branding, not a separate support system: the support comes from dense viscoelastic foam adapting under heat and weight, which spreads pressure well but gives less immediate lift than springs. The SmartCool claim is more interesting, because a cooling cover on a deep memory-foam mattress is trying to offset the category’s usual warmth problem rather than turning it into a naturally airy build like a pocket-sprung mattress with wool or cotton fillings. For value judgement, the luxurious part is the depth and washable cooling cover; the conservative part is that the specification gives little evidence of ventilation architecture beyond the cover and proprietary foam.
The SmartCool cover and soft TEMPUR foam make most sense for side sleepers, lighter bodies and anyone who likes a cushioned shoulder-and-hip sink without sharp pressure points. Praise clusters around immediate comfort, less aching and a cradled feel; one longer-term owner describes the soft Luxe version as still comfortable after a year, and the same theme appears in shorter praise from people who wanted a noticeably soft mattress. Motion absorption should also be a strength, because dense memory foam deadens movement better than open-coil mattresses and many spring-led hybrids. The problem is support consistency. A recurring complaint is that the soft version can feel acceptable at first, then soften further, create dips or trigger back and neck pain; heavier sleepers, front sleepers and side sleepers needing firmer lumbar hold are the profiles most exposed to that weakness. Heat feedback is split too, and the negative signal directly challenges the SmartCool message: some find it cooler than older memory foam, while others describe sweating and a hot sleep surface. For lightweight side sleepers wanting a deep, enveloping foam feel with low partner disturbance, this is the right call. For hotter sleepers, heavier bodies or anyone already worried by soft mattresses losing support, look at firmer hybrid or premium pocket-sprung tiers instead.
Pros and Cons
Pros
- Owners find the mattress provides exceptional pressure relief and spinal alignment.
- Many buyers report a soft feel that adapts well to body shape.
- Recent customers describe a smooth adjustment period to softer support.
- Some owners mention a lack of overheating during sleep compared to other memory foam products.
Cons
- Multiple users experience the mattress losing support over time, becoming too soft.
- Several buyers complain about heat retention, finding it uncomfortable to sleep on.
- Customers report back and neck pain after a few weeks of use, especially side sleepers.
- A few owners mention dips appearing in the mattress after short usage periods.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
100 Night Comfort Guarantee - gives you peace of mind when you buy
A 100 Night Comfort Guarantee allows for a trial period where the product can be tested in your own home environment to see if it meets personal comfort standards. If it doesn't meet your expectations, it can be returned for a refund or exchange, offering flexibility and assurance in purchasing decisions.
Reduces partner motion - limits movement disturbances
With its capacity to limit movement disturbances, this feature helps maintain an undisturbed sleep environment, even when sharing a bed. It enhances sleep quality by minimising interruptions caused by a partner's movements throughout the night.
Advanced cooling technology - regulates temperature for uninterrupted sleep
Advanced cooling technology ensures the surface remains comfortable throughout the night to reduce the likelihood of overheating. This feature aids in maintaining a consistent sleeping environment, contributing to better rest and relaxation.
Pressure relieving features - reduces pressure points for better sleep
Enhanced comfort results from its ability to alleviate pressure on various body parts. Improved sleep quality is achieved through reduced disturbances caused by pressure-induced discomfort.
Soft comfort support rating - adds cushioning to your support
Unique TEMPUR® material - contours perfectly to your body
SmartCool™ washable cover - that's instantly cool-to-touch
Extended 10 year guarantee - exclusively available on TEMPUR products
Frequently Asked Questions For The TEMPUR Pro Air SmartCool™ Luxe Soft 30cm Mattress
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting 161-00188 in the subject line.
Reader reviews of the TEMPUR Pro Air SmartCool™ Luxe Soft 30cm Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting 161-00188 in the subject line.
Best mattress Ive ever brought thats what Im going for the second spare bedroom mattress
Amazing customer service, helping me find the perfect mattress for my needs
Soft mattress as individual needs very comfortable
Very soft. Feels like being hugged while sleeping.
Purchased the soft support which my wife and I are finding very comfortable. Much better for our aging back and hips.
This mattress is mind-blowing as it moulds to your body shape and gives excellent support, the top layer is deep and luxurious, so the level of comfort is off the scale. Featuring new TEMPUR® Advanced Material for best-ever pressure relief supporting your body where you need it. This mattress also has our exclusive cooling cove technology that helps transfer away excess heat. The impressive depth of 30cm means you get more of the TEMPUR® Technology.
Heaven on my back, getting the best sleep of my life
Yes it does take time to get used to the moulding and you will either love it or hate it - I love it. First week I wasn't sure, but you need to give it a month - for you to get used to it and also for the mattress to breathe and relax and soften up.
Great matress, almost too soft but amazingly comfy with a soft pillow
Awesome mattress, this is my 3rd tempur and this is the beat by far, highly recommended
I find it very comfortable and am satisfied with it but my husband is reserving judgement as he is suffering from a neck problem and at the moment finds it uncomfortable.
after initial shock at how hard it felt we love it
Brilliant product. So comfy and the 1st time Ive ever owned a new mattress of my own
Truly exceptional mattress , I was struggling to find a mattress that was supportive and soft enough to sleep on and , I trusted the in store recommendation of a soft mattress For my light weight initially being sceptical and thought it to be too soft as you do sink into it and it is hugging which is a new feel but wow what a mattress to sleep on , no aching anywhere on my body , you feel completely aligned whether sleeping on your side or on your back it is just great and as a bonus doesnt make you hot which my previous memory foam was awful for . I think the lux version is by far the better option if you can afford it as it gives you the maximum comfort effect so I wouldnt compromise on that if you value your sleep, I have had this mattress for over a year now and left my review till now deliberately so I could give it a long trial . Id have no worries about buying another one like this
Harry was very informative and engaging throughout the our experience. He showed us the machine which takes your measurements to find the right mattress for you. When we received our new mattress, it was harder than expected to start with, but did soften up after a bit of use.
That first-time-you-lay-down sigh of contentment is REAL. No pressure points, no shoulder or back soreness. We bought a TEMPUR Pro Air SmartCool in the U.S., and had to get one in the UK.
Totally worth the investment, I've never felt so we'll rested. Tempur fan for life
Very high end product and very expensive. But after using the mattress for a couple of days wish I had bought it years ago
The best sleep ! felt strange getting on to the bed to start with
The mattress is getting more comfortable every night. I was having awful nights my back and hips were aching and was so hot with my previous memory foam mattress, so I splashed out on the Tempur mattress and at last I'm having better nights. It doesn't make me hot and seems to be getting more comfortable each night. I sleep more soundly and don't wake in the morning aching. Would recommend for a decent night's rest
Verified retailer reviews
Independent Trustpilot reviews of Dreams.
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