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Silentnight Melrose 1200 Pocket Sprung Eco Mattress
Silentnight Melrose 1200 Pocket Sprung Eco Mattress alternate view
Silentnight Melrose 1200 Pocket Sprung Eco Mattress alternate view

Silentnight Melrose 1200 Pocket Sprung Eco Mattress

4.72 (447 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns

From £343.00 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

4.2/5
BedBoy Score
across 10 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on comfort and value; weaker on retailer guarantee.

  • Comfort 5.0/5 Show evidence for Comfort

    Comfort scored 5.0/5 from 436 verified reviews: 144 positive mentions and 24 negative mentions (net signal +27.52%).

    • “I bought this mattress 2 weeks ago and it's the best night sleep I've had in years. Great service and delivery guys were on time and helpful. Highly recommended.”
    • “Very comfortable mattress. Supportive - exactly right firmness and had several great nights sleep since buying it”
    • “So very comfortable, very relaxing and puts an nend to my aching shoulders and back whilst lyimg in bed. Excellent product and well recommended.”
  • Value 5.0/5 Show evidence for Value

    Value scored 5.0/5 from 436 verified reviews: 53 positive mentions and 0 negative mentions (net signal +12.16%).

    • “I have now had this mattress for just over two weeks. I struggled to sleep for the first week, this was due to adjusting from my worn out mattress. I’m now having a restful nights sleep, finding this mattress giving support in all the right places. It’s a real pleasure to own such a well made an”
    • “This mattress is far more comfy than my old one which was £900 when I bought it so I think this one is great value for money. I find it to be slightly firmer than most medium mattresses that I've slept on and support across the entire mattress is very good”
    • “I did a lot of research before buying a new mattress. I have had my new Melrose mattress for a few weeks and find it's so comfortable. It gives good support and is just the right firmness for me. Wish I had bought it sooner as I am sleeping much better now. Would highly recommend this mattress. V”
  • Off-gassing and setup 5.0/5 Show evidence for Off-gassing and setup

    Off-gassing and setup scored 5.0/5 from non-compressed traditional construction. Reviewer commentary specific to off-gassing and setup was limited (1 relevant mentions across 436 reviews) so the score relies on construction type.

    • “This mattress is beyond comfortable and exceptional value for money, other mattresses I have bought have had quite a chemical smell, but this one could be used straightaway, no odour and a lovely white colour. I am so glad I took the risk of ordering this mattress as its an online purchase only, th”
  • Customer sentiment 4.7/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.7/5 from an average star rating of 4.72 across 447 verified reviews.

  • Edge support 4.0/5 Show evidence for Edge support

    Edge support scored 4.0/5 from pocket spring construction. Reviewer commentary specific to edge support was limited (1 relevant mentions across 436 reviews) so the score relies on construction type.

    • “Very supportive whilst being soft too. I love the height and the strong sides so I can sit on the edge of the bed and get dressed. Delivery was excellent too. I'm very happy!”
  • Motion isolation 4.0/5 Show evidence for Motion isolation

    Motion isolation scored 4.0/5 from pocket spring construction. Reviewer commentary specific to motion isolation was limited (2 relevant mentions across 436 reviews) so the score relies on construction type.

    • “Really comfortable, have slept like a log since the very first night, can’t feel my partner when he moves. Love it.”
    • “This is the second Melrose mattress we have bought and I love it! It is very cosy and comfortable yet supportive at the same time. I can not feel my partner move in the night which is ideal too as I am a light sleeper.”
  • Heat retention 4.0/5 Show evidence for Heat retention

    Heat retention scored 4.0/5 from pocket spring construction. Reviewer commentary specific to heat retention was limited (5 relevant mentions across 436 reviews) so the score relies on construction type.

    • “This matress is amazing. It has the perfect level of support and is so comfortable. It keeps the bed nice and cool which is a massive bonus as my last matress was far too hot.”
    • “Really impressed with this tradition pocket sprung mattress. We can turn it and end for end it to keep it fresh and comfy. Support is brilliant and I’m no lightweight. Best of all is temperature control no more night sweats.”
    • “Comfortable and cool! This mattress is very comfortable with well distributed firmness and keeps us cool all night.”
  • Durability 4.0/5 Show evidence for Durability

    Durability scored 4.0/5 from pocket spring construction. Reviewer commentary specific to durability was limited (5 relevant mentions across 436 reviews) so the score relies on construction type.

    • “I have now had this mattress for just over two weeks. I struggled to sleep for the first week, this was due to adjusting from my worn out mattress. I’m now having a restful nights sleep, finding this mattress giving support in all the right places. It’s a real pleasure to own such a well made an”
    • “I have allowed enough time to try it out. I bought a king size and was replacing an older style sprung mattress with a new miracoil medium firm. I was hesitant about memory foam only as they are reported to retain too much heat. I also admit to sitting in the edge of the bed so the sides have to be ”
    • “Very glad to have made this purchase, replaced a mattress which I had owned for many years and not realised was worn out. Despite the web exclusive nature of this mattress it was as comfortable for me as some of the more expensive silent night mattresses which I tried in store.”
  • Pressure relief 3.5/5 Show evidence for Pressure relief

    Pressure relief scored 3.5/5 from pocket spring construction. Reviewer commentary specific to pressure relief was limited (6 relevant mentions across 436 reviews) so the score relies on construction type.

    • “I purchased this mattress three weeks ago and have experienced a good nights sleep every night. I would describe the mattress as medium firm and supports my pressure points very well. I would recommend this mattress.”
    • “Firm support with a shallow soft surface. This mattress is firm but not hard. I’ve come from a soft mattress to this and have no complaints, I wake up feeling fresh with no aches and pains.”
    • “Our new Silentnight mattress is lovely and comfortable. From night one we have had a good night’s sleep, waking with no aches and pains at all. We liked the fact that it is lighter than some mattresses we looked at - we particularly selected a turnable mattress so this matters.”
  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 40-night sleep trial, 1-year manufacturer guarantee, and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.


Brand
Silentnight
Retailer
Dreams
Delivery time
Good
Customer sentiment
Average
Guarantee
Excellent

About the Silentnight Melrose 1200 Pocket Sprung Eco Mattress

Last checked

For sleepers trying to get away from memory-foam sink, the Silentnight Melrose 1200 Pocket Sprung Eco Mattress is built around a 1200 pocket-spring unit with softer fibre comfort layers above it. The individual springs are the main support story: they respond more separately than an open-coil unit, so the mattress should resist the worst of roll-together and give couples a cleaner split between each side of the bed. The emphasis is support, not plushness. A 1200-count pocket unit at this affordable pocket-sprung tier is an honest, on-tier specification; the more distinctive choice is the Eco Comfort fibre layer, made from recyclable plastic bottles, which puts breathability and recyclability ahead of the slower, body-hugging feel found in many memory-foam hybrids. The quilted fabric and soft fillings are there to take the edge off the spring tension, but the construction still reads as a supportive spring mattress first and a cushioned comfort mattress second. Silentnight also talks up zoned support and edge-to-edge springs, which is useful in plain terms: the design is meant to spread weight across the surface and keep the usable sleeping area from collapsing at the sides, rather than relying on a thick foam box or deep pillowtop to create comfort.

For back sleepers, taller sleepers and couples who want a cooler, easier-to-turn-on surface, the Melrose has a clear audience: happier accounts repeatedly describe good support, strong value and a cleaner sleep feel than a dipped memory-foam mattress. One substantial owner account from a 6ft 6in sleeper praises the full-body support, and another long-term account says the mattress felt cooler in summer once a topper was removed, which fits the breathable-fibre construction rather than contradicting it. The firmness dispute is the warning. Although the mattress is sold as medium, several low-scoring buyers describe it as much firmer in real use, with hip, back and leg pain after the first short spell of comfort; that repeated complaint carries more weight than the label, especially for lighter side sleepers or anyone expecting a yielding surface. The pocket springs also help explain why one couple noticed little disturbance from partner movement, but the comfort layer is not thick enough to mask the firmer support for everyone, and one detailed account only found it comfortable at first by adding a 1in topper. For back sleepers wanting supportive, breathable pocket springs at a sensible price, this is the right call. For side sleepers needing pressure relief at the hip and shoulder, look at a softer pillowtop pocket-sprung tier or a plusher hybrid instead.


Pros and Cons

Pros

  • Many owners report improved sleep quality and reduced aches since using this mattress.
  • Owners with partners appreciate the minimal motion transfer during the night.
  • The hypoallergenic cover is frequently highlighted as a beneficial feature.
  • Buyers note that the mattress fits well for tall users without causing discomfort.

Cons

  • Several owners describe the mattress as feeling much firmer than expected for a medium rating.
  • Complaints about initial discomfort and pain appear frequently among dissatisfied customers.
  • Some users mention difficulties returning the mattress due to online purchasing policies.
  • A few owners express disappointment about the lack of consistent comfort across models.

Price Tracker


Giselle Green Written by Giselle Green, Editor in Chief

Last checked by Giselle Green on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

100 Night Comfort Guarantee - gives you peace of mind when you buy

A 100 Night Comfort Guarantee allows for a trial period where the product can be tested in your own home environment to see if it meets personal comfort standards. If it doesn't meet your expectations, it can be returned for a refund or exchange, offering flexibility and assurance in purchasing decisions.


Medium comfort rating - balances softness and support

A medium comfort rating offers a balanced experience, providing adequate support without being too firm, while still ensuring a gentle, plush feel for relaxation. It caters well to a variety of sleeping positions, making it an adaptable choice for those who desire both comfort and support.


Reduces partner motion - limits movement disturbances

With its capacity to limit movement disturbances, this feature helps maintain an undisturbed sleep environment, even when sharing a bed. It enhances sleep quality by minimising interruptions caused by a partner's movements throughout the night.


Responsive pocket springs - individually wrapped for targeted support

Individually wrapped pocket springs adjust independently to body contours, offering personalized support and reducing motion transfer. This construction enhances comfort by evenly distributing body weight, ensuring restful sleep.


Double-sided design - flip regularly to keep your mattress fresh

Flipping the mattress regularly helps maintain its shape and prolongs its lifespan, ensuring consistent comfort. This feature also assists in distributing wear evenly, which can lead to a more restful sleep experience over time.


Pressure relieving features - reduces pressure points for better sleep

Enhanced comfort results from its ability to alleviate pressure on various body parts. Improved sleep quality is achieved through reduced disturbances caused by pressure-induced discomfort.


Eco-friendly recycled fillings - for sustainable, breathable comfort

Recycled fillings contribute to environmental sustainability and offer a comfortable sleep surface. The breathable design enhances air circulation, helping to regulate temperature.




Reader reviews of the Silentnight Melrose 1200 Pocket Sprung Eco Mattress

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting 111-00457 in the subject line.

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Jenny Beagley via bedboy

Comfy and supportive, and I like that it feels breathable and not too bouncy. Easy enough to flip and seems well made for the money.


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Sandra100 via bedboy

Comfortable and refined, the eco-friendly element is a great bonus. It is solid and supportive providing a decent night's sleep.


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Carolina S. via Dreams

Amazing Mattress! Quality is 10 out of 10 !


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Hels_Bels via Dreams

Best mattress (& bed!) I have ever bought!!


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TS04 via Dreams

After buying a very expensive memory foam mattress which did not last very long due to severe dipping in the super king where you sleep, we decided to replace them with Double Sided medium firmness that can be turned. This mattress was unbelievably priced, is comfortable, makes it easy to turnover rather than sleeping in a memory foam dip, is far cooler and I would recommend it to anyone who has developed a bad back through sleeping on a memory foam mattress. The mattress is a medium firmness and is perfect for us, supportive not soft. A couple of days prior to the delivery from Dreams, Bensons delivered a new super king for another room. Unfortunately they have no recycle/collection service. Luckily Dreams do so they kindly took away 2 super kings and delivered the one we ordered from them. Delivery guys were great, very polite and gave useful information about use and care, including allowing the matress to breath for a few hour prior to making up the bed.


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Hattster via Dreams

Absolutely delighted with this mattress. Im having the best nights sleep that Ive had in a long time. Definitely money well spent, I love it.


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Teen19 via Dreams

This mattress is so comfortable very pleased with my purchase.


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Spikel via Dreams

I bought this mattress as my old one was nearly 10 years old and I was overdue a new one im glad I did, haven't sleep so well in a long time didnt realise how much I needed a new mattress till I slept on it hope to get years if good sleep for years to come.


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Hannah From Watford via Dreams

Brought this to help my bad back (i suffer from scoliosis) and found it note firm then medium to start with. We put a matress topper on for a few weeks which made it perfect! I imgine acter a few months wearing it in a bit we will be able to take it off.


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Mrs Adams via Dreams

Oh my god such a comfy mattress!!!! Was worried since we werent able to try it in store but my word its beyond comfortable we couldnt of wished for better! We love it and highly recommend


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No Name Provided via Dreams

Wow what a mattress!! I have spent the last year suffering with hip pain and numbness waking me up constantly and now it's a thing of the past. I couldn't recommend this mattress enough especially for those suffering with dead and painful hips. You won't be disappointed.


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kitkay via Dreams

you feel like your sleeping on a cloud


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Debbz via Dreams

Perfect level of comfort and plenty of space for sprawling sleepers! Breathable makes it cool enough for someone who gets hot during the night.


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Jordon Mooney via Dreams

Comfortable for the best nights sleep.


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Kate_c23 via Dreams

Really comfortable mattress, we love it


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DASGP via Dreams

Very pleased with the mattress, it was an easy process to order on line. I was very well informed on delivery and had a phone call to say they were on their way. Both delivery staff were friendly and helpful. Only negative the mattress is much heavier than my old one and living on my own I won't be able to flip and turn it as instructed. It is very comfortable and I get a good nights sleep.


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CJAYTAY1 via 1

The is mattress is a steal! The mattress is a great comfort, not to hard and not to soft. With the added bonus of having a hypoallergenic cover. Ticks all the boxes


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Hellena via 1

I bought this mattress 2 weeks ago and it's the best night sleep I've had in years. Great service and delivery guys were on time and helpful. Highly recommended.


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PRJA via 1

Using the new mattress for over two months. Very happy with the purchase. The overall service was great and the delivery was timely.


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Glynn18 via 1

Very comfortable mattress. Supportive - exactly right firmness and had several great nights sleep since buying it



Verified retailer reviews

Independent Trustpilot reviews of Dreams.


Customers Went On To Purchase

A few more options from the retailer that customers loved.


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