Penzance Backcare Divan Bed Set Mattress
- In-stock
- Finance available
- Free delivery
- Returns
- Feature: Hypoallergenic
- Support: Pocket Spring
- Brand: Bensons for Beds
From £895.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 1 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Bensons for Beds
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the Penzance Backcare Divan Bed Set Mattress
Last checked
The Penzance Backcare Divan Bed Set is aimed at a buyer replacing the whole sleep platform, not just swapping a worn mattress on an old frame. With no named spring count, foam layer, natural filling or firmness grade in the supplied product information, the “Backcare” label should be read as range positioning rather than evidence of a specific orthopaedic build such as zoned pocket springs or a reinforced lumbar panel. That is a practical value call. Compared with mattress-only pocket-sprung models where the specification usually centres on spring count, upholstery depth and tension, this set’s appeal sits more in the combined package: a mattress paired with a divan base, with storage mentioned positively in use. The strongest repeated praise is for comfort, overall quality and the ease of getting the divan together, and the drawer build earns specific approval rather than being treated as a flimsy add-on. For a full bed set, sturdy drawers are more meaningful than they sound, because cheap divan storage often fails through runners, bowing bases or poor alignment before the mattress itself becomes the complaint. Here, the customer signal points to a solid-feeling base and a mattress that feels like a clear upgrade from something thin, soft or unsupportive.
The divan format makes this best matched to someone wanting a complete bed, storage and a comfort-led backcare feel in one purchase. Feedback clusters around relief from an overly soft previous mattress, better perceived support for a bad back, and a generally comfortable feel rather than around plush sink-in cushioning, so the safest fit is a sleeper who wants steadier support without chasing the technical feel of a premium hybrid. Couples appear well served where both partners like a supportive, uncomplicated mattress, and the sturdy drawer comments support the idea that the base is not the weak part of the set. Smell is the only clear caveat. One positive-rating buyer still noticed initial mattress odour, so anyone sensitive to new-bed smells may need an airing period before the room feels settled; there is no repeated low-score fault in this sample, with even the weakest end of the feedback remaining highly favourable. The absence of detailed construction data also limits how far to read the back-support claim: heavier sleepers, people with specific pressure-relief needs, or anyone trying to match an existing mattress feel closely will get clearer guidance from a higher-spec pocket-sprung or hybrid range that publishes spring count, comfort layers and firmness. This Penzance set suits value-conscious backcare shoppers who want a complete divan with storage and widely praised comfort; precision buyers wanting a known support system should step up into a more transparent mattress specification tier.
Pros and Cons
Pros
- Owners find the mattress supportive enough for managing back pain.
- Buyers report drawer quality as strong and reliable for storage.
- Recent purchasers appreciate the effective delivery service and timely updates.
- Many users describe the assembly process as straightforward and easy.
Cons
- Several owners noted a persistent factory smell from the mattress after delivery.
- Some buyers highlighted issues with mattress thickness being less than expected.
- A few customers indicated that the bed doesn't work well for heavier individuals.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
"I’m Green™ packaging- made from a minimum of 50% sugar cane and 30% recycled plastics."
Sugar cane and recycled plastic in the wrapping reduce the amount of newly produced fossil-based plastic, while the delivery packaging should handle like ordinary plastic film once opened. Local recycling rules may not accept mixed plastic film.
Extra storage options available – 2 drawers, 4 drawers, 2+2 drawers or a full ottoman, also available with no drawers for a sleek look
Under-bed compartments turn unused base space into somewhere for bedding, shoes or spare clothes, keeping bulky items out of wardrobes and off the bedroom floor. Drawers need side clearance, while an ottoman needs lifting access.
Warmer months' side- breathable, hypoallergenic 42% recycled Comfort Layer helps to keep you cooler.
Recycled fibres in the upper padding let air move around your body and reduce common irritants near the sleep surface, making warm-night side sleeping less clammy. A hot room or heavy duvet can overpower the cooling effect.
Made in the UK in a British Kitemark™ Quality Accredited factory- Recognised as a symbol of quality, safety and trust for more than 100 Years.
Factory audits check how materials are assembled, labelled and recorded before dispatch, reducing the risk of careless production reaching your bedroom. Accreditation doesn't tell you whether the support suits your body.
Double sided mattress– flip seasonally so you sleep well whatever the weather.
Two usable faces spread wear across the mattress, letting you turn to the fresher side after months of compression or warmer nights. Turning it over needs space, strength and a clear reminder.
Hand tufted- For a supportive feel.
Buttons pulled through the mattress pin the fillings together, leaving a firmer, flatter sleep surface under you at night. Those dimples can seem lumpy when you prefer a smoother top.
Free 5-year guarantee– for peace of mind.
Guarantee paperwork sets out who pays when a covered fault appears, reducing the risk of a repair or replacement bill. Wear, comfort changes and misuse are usually treated separately.
Simply by Bensons base on castors – the perfect complement to our Simply by Bensons collection of mattresses
Small wheels underneath let you pull the bed out for cleaning or room changes without dragging the frame across the floor. They can mark soft flooring unless cups or glides are used.
1000 Pocket springs– which adapt individually to body movement, for premium responsive support.
Separate coils compress one by one under your hips and back, giving steadier contact as you turn over or settle into one position. Heavier sleepers may want a higher spring count.
Upholstered Divan Base in a choice of two luxury fabrics – choose from Cool Grey or Dune Beige
Cloth-covered sides soften the hard box shape and help the base sit more quietly against curtains, carpet and painted walls. Pale shades may show scuffs sooner in busy rooms.
Cooler months' side- cosy wool layer to help keep you warmer.
Wool traps pockets of air near you, making the surface less chilly during cold nights without adding an electric heat source. Warm sleepers may find that side too stuffy.
Mattress height- 26cm
Deeper sides lift the sleep surface, useful on low bed frames. Thicker bedding may hide it, though shallow fitted sheets can ping off once the corners are under tension.
Damask cover– for a soft, durable & breathable sleeping surface.
Woven fabric sits directly under the sheet, giving the top a smoother, less clammy touch on warmer nights. Vacuum it occasionally, since textured cloth can hold dust.
Comfort choice- Firm (Also available in an extra firm as the Penzance Ortho Backcare)
Less sinkage keeps your torso more level through the night, and turning over should take less effort than on a softer surface. Side sleepers may want more cushioning.
Dynamic reinforced edge support- for added durability, reduces roll-off, and optimises the sleep surface all the way to the edge of the mattress.
Firmer mattress borders hold the perimeter steadier, because the rim compresses less when you sit or lie near the side. Expect less softness close to the sides.
Strong, sturdy timber frame – sourced from responsibly managed forests
Timber rails inside the headboard help it sit square and resist wobble when you lean back in bed. Forest sourcing doesn't prove the board will never creak.
Frequently Asked Questions For The Penzance Backcare Divan Bed Set Mattress
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting B00000276 in the subject line.
Reader reviews of the Penzance Backcare Divan Bed Set Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting B00000276 in the subject line.
The bed is lovely but the mattress is still a but smelly
Amazing so pleased with this bed and so comfortable would recommend it First class
Nice and comfy absolutely love it really good quality and a fantastic price
Beautiful looking bed..and headboards.. very comfortable .great delivery service. Well informed and helpful drivers
Bought this to replace a really awful, too soft, too thin mattress for my bad back. Exactly what I needed!!! Deliver was really efficient, kept me updated throughout the day. Divan was easy to put together & the mattress is super comfy, would definitely recommend. This is my second bed from Bensons.
The bed is good quality and well made. The divan drawers are very sturdy. The mattress is perfect for us and we are really pleased with the bed.
very pleased with this bed, easy to put together and drawers are also good quality
Verified retailer reviews
Independent Trustpilot reviews of Bensons for Beds.
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