Penzance Backcare Divan Bed Set Mattress
- In-stock
- Finance available
- Free delivery
- Returns
- Feature: Hypoallergenic
- Support: Pocket Spring
- Brand: Bensons for Beds
From £895.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 1 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Bensons for Beds
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the Penzance Backcare Divan Bed Set Mattress
Last checked
The Penzance Backcare Divan Bed Set is aimed at a buyer replacing the whole sleep platform, not just swapping a worn mattress on an old frame. With no named spring count, foam layer, natural filling or firmness grade in the supplied product information, the “Backcare” label should be read as range positioning rather than evidence of a specific orthopaedic build such as zoned pocket springs or a reinforced lumbar panel. That is a practical value call. Compared with mattress-only pocket-sprung models where the specification usually centres on spring count, upholstery depth and tension, this set’s appeal sits more in the combined package: a mattress paired with a divan base, with storage mentioned positively in use. The strongest repeated praise is for comfort, overall quality and the ease of getting the divan together, and the drawer build earns specific approval rather than being treated as a flimsy add-on. For a full bed set, sturdy drawers are more meaningful than they sound, because cheap divan storage often fails through runners, bowing bases or poor alignment before the mattress itself becomes the complaint. Here, the customer signal points to a solid-feeling base and a mattress that feels like a clear upgrade from something thin, soft or unsupportive.
The divan format makes this best matched to someone wanting a complete bed, storage and a comfort-led backcare feel in one purchase. Feedback clusters around relief from an overly soft previous mattress, better perceived support for a bad back, and a generally comfortable feel rather than around plush sink-in cushioning, so the safest fit is a sleeper who wants steadier support without chasing the technical feel of a premium hybrid. Couples appear well served where both partners like a supportive, uncomplicated mattress, and the sturdy drawer comments support the idea that the base is not the weak part of the set. Smell is the only clear caveat. One positive-rating buyer still noticed initial mattress odour, so anyone sensitive to new-bed smells may need an airing period before the room feels settled; there is no repeated low-score fault in this sample, with even the weakest end of the feedback remaining highly favourable. The absence of detailed construction data also limits how far to read the back-support claim: heavier sleepers, people with specific pressure-relief needs, or anyone trying to match an existing mattress feel closely will get clearer guidance from a higher-spec pocket-sprung or hybrid range that publishes spring count, comfort layers and firmness. This Penzance set suits value-conscious backcare shoppers who want a complete divan with storage and widely praised comfort; precision buyers wanting a known support system should step up into a more transparent mattress specification tier.
Pros and Cons
Pros
- Owners find the mattress supportive enough for managing back pain.
- Buyers report drawer quality as strong and reliable for storage.
- Recent purchasers appreciate the effective delivery service and timely updates.
- Many users describe the assembly process as straightforward and easy.
Cons
- Several owners noted a persistent factory smell from the mattress after delivery.
- Some buyers highlighted issues with mattress thickness being less than expected.
- A few customers indicated that the bed doesn't work well for heavier individuals.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Extra storage options available – 2 drawers, 4 drawers, 2+2 drawers or a full ottoman, also available with no drawers for a sleek look
Strong, sturdy timber frame – sourced from responsibly managed forests
Damask cover– for a soft, durable & breathable sleeping surface.
1000 Pocket springs– which adapt individually to body movement, for premium responsive support.
Double sided mattress– flip seasonally so you sleep well whatever the weather.
Warmer months' side- breathable, hypoallergenic 42% recycled Comfort Layer helps to keep you cooler.
Cooler months' side- cosy wool layer to help keep you warmer.
Dynamic reinforced edge support- for added durability, reduces roll-off, and optimises the sleep surface all the way to the edge of the mattress.
Hand tufted- For a supportive feel.
Mattress height- 26cm
Free 5-year guarantee– for peace of mind.
Made in the UK in a British Kitemark™ Quality Accredited factory- Recognised as a symbol of quality, safety and trust for more than 100 Years.
"I’m Green™ packaging- made from a minimum of 50% sugar cane and 30% recycled plastics."
Simply by Bensons base on castors – the perfect complement to our Simply by Bensons collection of mattresses
Upholstered Divan Base in a choice of two luxury fabrics – choose from Cool Grey or Dune Beige
Comfort choice- Firm (Also available in an extra firm as the Penzance Ortho Backcare)
Reader reviews of the Penzance Backcare Divan Bed Set Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting B00000276 in the subject line.
The bed is lovely but the mattress is still a but smelly
Amazing so pleased with this bed and so comfortable would recommend it First class
Nice and comfy absolutely love it really good quality and a fantastic price
Beautiful looking bed..and headboards.. very comfortable .great delivery service. Well informed and helpful drivers
Bought this to replace a really awful, too soft, too thin mattress for my bad back. Exactly what I needed!!! Deliver was really efficient, kept me updated throughout the day. Divan was easy to put together & the mattress is super comfy, would definitely recommend. This is my second bed from Bensons.
The bed is good quality and well made. The divan drawers are very sturdy. The mattress is perfect for us and we are really pleased with the bed.
very pleased with this bed, easy to put together and drawers are also good quality
Verified retailer reviews
Independent Trustpilot reviews of Bensons for Beds.
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