TEMPUR® Prima Cooling Pillow
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: TEMPUR
From £79.00
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 3 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- TEMPUR
- Retailer
- Dreams
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Average
About the TEMPUR® Prima Cooling Pillow
Last checked
Someone moving from stacked hollowfibre pillows to a single, mouldable support pillow is the natural audience for the TEMPUR® Prima Cooling Pillow. This is a bedding pillow built around TEMPUR’s pressure-responsive material, a memory-foam-like fill designed to soften with body warmth and take a temporary impression from the head and neck rather than springing back like polyester fibre. The cover is described as lightweight and machine washable, with the cooling promise better read as a surface-feel benefit than an all-night temperature-control system. The surface chill is brief. A washable, cooling-cover TEMPUR pillow is a credible premium-pillow spec, but the plumpable foam format is less predictable than a solid contour-core design because support depends on the fill moving evenly after pressure. The washable cover is the practical win. Day to day, the material choice points to a denser, slower-moving pillow than most fibre-filled alternatives, with more resistance under the neck and less airy compressibility for bunching, folding or stacking.
TEMPUR’s pressure-responsive fill creates the split. When it settles well, praise repeatedly centres on using one pillow instead of several, better neck comfort and sleep that improves after a short adjustment period. Cooling earns a qualified endorsement; the surface is often described as cool at first, which matches the product name and will appeal in warmer rooms, yet longer use suggests that cool feel fades after a few minutes and can leave the pillow feeling no cooler than an ordinary memory-foam pillow through the night. Firmness is the bigger divider, with repeated low scores describing it as hard, flat or uneven once inside a pillowcase, and neck ache is not a fringe complaint. Shape retention is where the specification and lived use part company: the manufacturer talks about plumping to preference, but buyers repeatedly flag clumping, dipping, sagging through the middle and nightly reworking before it feels supportive again. Pillowcase compression seems to sharpen the firmness. That makes it risky for side sleepers who need dependable height under the neck, and for anyone who dislikes the slow, dense feel of memory foam. It fits a patient back or mixed sleeper wanting a denser TEMPUR feel and washable cover; anyone needing consistent loft for side-sleep neck alignment has a safer search among fixed-shape memory-foam contour pillows, higher-loft latex pillows or orthopaedic designs.
Pros and Cons
Pros
- Users find the cooling effect immediate upon resting their head.
- Many appreciate the removable and washable zipped cover for hygiene.
- Several owners report significant neck pain relief after switching from multiple pillows.
- Recent users confirm it helps maintain a cooler sleep environment throughout the night.
Cons
- Multiple reviews mention the pillow feels too firm after putting it in a pillowcase.
- Several owners flag issues with the pillow going flat and needing frequent plumping.
- Complaints about uneven filling causing discomfort and loss of support are common.
- Some buyers describe the pillow as too stiff, impacting their ability to get comfortable.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Medium comfort rating - balances softness and support
A medium comfort rating offers a balanced experience, providing adequate support without being too firm, while still ensuring a gentle, plush feel for relaxation. It caters well to a variety of sleeping positions, making it an adaptable choice for those who desire both comfort and support.
Advanced cooling technology - regulates temperature for uninterrupted sleep
Advanced cooling technology ensures the surface remains comfortable throughout the night to reduce the likelihood of overheating. This feature aids in maintaining a consistent sleeping environment, contributing to better rest and relaxation.
Suits all sleep positions - perfect for those who like to change it up
Unique TEMPUR® material - contours perfectly to your body
Machine washable at 40°C - for long-lasting freshness
Frequently Asked Questions For The TEMPUR® Prima Cooling Pillow
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting 719-00354 in the subject line.
Reader reviews of the TEMPUR® Prima Cooling Pillow
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting 719-00354 in the subject line.
Good quality pillow but tends to go flat and needs plumping up every night, doesn't hold shape as well or offer as much support as other memory foam pillows
It's ok, but after few minutes can't feel the cooling feeling anymore
This pillow has helped my son sleep at night, its comfortable and helps give him the correct support for his neck which causes migraines for him so far he has had less aches and pains.
Very comfortable and supportive, can feel cooling feeling
Tried many mattress options in store and kept going back to this one, was like.laying on a cloud, if theres one thing you should research and spend on its your mattress you spend every night on it amd need to sleep comfortably
It really supports your headand is cool to the touch
The Service was excellent from start to finish . From the sales rep in the shop to the driver who delivered the mattress. I had no issues at all . I would recommend this product .
No more neck ache! Took a little while to get to use to it but now its the best ever, and very cooling.
Excellent pillows, very comfortable and are cooling
This pillow is a dream . Very comfortable best pillow Ive ever bought
Hard and comfy, cold during summer warm during winter
Id been waking up with frequent headaches, which Id put down to poor sleep posture, and it was really starting to affect my mornings. This pillow was recommended by the sales assistant and has genuinely been a game changer. Its designed for side sleepers, and the support it gives has made a noticeable difference — my headaches have eased significantly since switching to it. The shape and firmness keep my neck aligned properly, and I finally wake up feeling comfortable instead of tense. Absolutely worth it if you struggle with similar issues.
Excellent after I had used it for three weeks like a brick in the beginning but got used to it and now its softened up it firm but comfortable
My overall experience was very pleasant! From the minute I entered the shop I was out at ease by a very helpful member of staff who took me over to the mattress simulator/scanner. What a piece of kit this is! We then tried several of the recommended mattresses until I was happy. Will definitely be back!
Managed to reduce to 1 pillow instead of having piled up
Lovely pillow. Not sure if the softer pillow would have been a better choice. However, the cooling system really works well.
Its s noticeable difference to the conventional stuffing or feather, as long as you use it in the correct way as we were advised, very comfortable
Expensive product but I am happy with the comfort level and it does keep its shape
Great pillow moulds to you perfectly and gives you get support and a choice of firmness.
This is one of the best things I could have ever bought. I run hot most nights and this allows me to sleep all the way through the night thanks to this
Verified retailer reviews
Independent Trustpilot reviews of Dreams.
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