Tempur Cloud Smartcool Pillow
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: Tempur
From £149.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 2 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Tempur
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Average
About the Tempur Cloud Smartcool Pillow
Last checked
The Tempur Cloud Smartcool is a premium pillow, not a topper, and the available specification points to a fixed, moulding support feel with a cooling Smartcool sleep surface rather than loose fibre, feather or adjustable fill. Its profile is fixed, not user-adjustable. Compared with standard hollowfibre pillows in the everyday price tier, the construction is more specialist but less forgiving: the head and neck are held by a shaped foam-style core rather than by fill that can be plumped, flattened or redistributed through the night. The honest reading is that the spend goes into pressure-relieving support and a cooler contact surface, not into height customisation, chambering or a washable loose-fill design. Surface cooling is the standout feature for this category, and it matches the strongest praise around staying cooler at the pillow face, but cooler fabric does not turn a dense support pillow into an airy natural-fill one. It remains a substantial foam pillow.
The main fit is a side or back sleeper who wants one supportive pillow to replace a stack of softer ones, especially someone who runs warm around the head and dislikes constantly turning the pillow for a cooler patch. Happier accounts repeatedly describe fast head-moulding, steady neck support and a noticeably cool surface, with one detailed owner moving from two firm pillows to this single pillow and still feeling supported. The support feel divides buyers sharply. Low-scoring feedback repeatedly says the “Soft” and “Cloud” language sets the wrong expectation, because several people found it too firm, too high, too heavy, or actively worse for neck comfort after trying it for more than a night. Front sleepers and restless position-changers are the risk group here, since a fixed loft gives the face and neck less room to settle when lying prone or rolling between positions. Price also sharpens disappointment: when a pillow costs several times more than a standard option, the gap between “supportive and cooling” and “too high for my neck” feels much bigger. Best for heat-sensitive side and back sleepers who like firm, moulded support. Less good for front sleepers and loft-fussy buyers, who would do better with a lower-profile adjustable-fill pillow tier.
Pros and Cons
Pros
- Moulds to head shape quickly for immediate comfort on the first night.
- Effective in cooling, preventing overheating throughout the night.
- Provides significant neck support, reducing morning stiffness and cricks.
- Suits back and side sleepers best, as reported by users.
Cons
- Not ideal for front sleepers or those who frequently change positions.
- Some find it significantly firmer than expected despite being labelled soft.
- Too high for certain users, leading to neck alignment issues.
- A few customers feel newer models lack the quality of older versions.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Available in 2 feels – Soft for a cosy feel with body conforming comfort, and Medium for the perfect balance of comfort and support
Different foam tensions change how far your head sinks and how level your neck feels, since a deeper cradle can ease pressure but may lift or drop the chin. Choose carefully, because used pillows can be harder to exchange.
TEMPUR Adapt® Material – amazing body conforming and pressure-relieving technology adapts to your head and neck shape providing complete comfort and continuous support
Slow-moving foam compresses under your head and neck, spreading load across a wider area because it follows curves instead of pushing back sharply. Warm sleepers may find the close contour clammy.
Suitable for all Sleep positions – front, back or on your side the TEMPUR® Material inside the TEMPUR Cloud® pillow adapts precisely to your shape for ultimate comfort and support
Foam inside the pillow compresses under your head and neck, then fills gaps as you turn, leaving fewer pressure points than a fixed-shape fill. Front sleepers may find the cushioning too yielding.
3 year guarantee – for peace of mind
Fault cover means manufacturing defects can be raised after delivery, giving you a route if stitching or foam fails early. Wear, misuse and comfort changes usually fall outside that cover.
TEMPUR Cloud® SmartCool® washable cover – ultra-soft cool-to-the-touch cover with Tempur SmartCool™ technology, helps keep you feeling cool and fresh. Easily unzips to remove and is machine washable at 40°C
Smooth fabric draws initial warmth from your skin, then unzips from the foam for washing after warm nights. The cooling effect is brief, and wash cycles must stay at 40°C.
Frequently Asked Questions For The Tempur Cloud Smartcool Pillow
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting A20091101 in the subject line.
Reader reviews of the Tempur Cloud Smartcool Pillow
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting A20091101 in the subject line.
Very comfortable really pleased with it and the new pillow
Just absolutely love these pillows most comfortable I have ever had
Without a doubt the most comfortable pillow I have ever owned. It holds your neck aligned at the perfect angle for dropping off to sleep and you don't wake with a crick in your neck. Like your head is floating on a supportive cloud and it is lovely and cool. I am planning to buy another one I
Verified retailer reviews
Independent Trustpilot reviews of Bensons for Beds.
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