Tempur Cloud Smartcool Pillow
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: Tempur
From £149.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 2 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Tempur
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Average
About the Tempur Cloud Smartcool Pillow
Last checked
The Tempur Cloud Smartcool is a premium pillow, not a topper, and the available specification points to a fixed, moulding support feel with a cooling Smartcool sleep surface rather than loose fibre, feather or adjustable fill. Its profile is fixed, not user-adjustable. Compared with standard hollowfibre pillows in the everyday price tier, the construction is more specialist but less forgiving: the head and neck are held by a shaped foam-style core rather than by fill that can be plumped, flattened or redistributed through the night. The honest reading is that the spend goes into pressure-relieving support and a cooler contact surface, not into height customisation, chambering or a washable loose-fill design. Surface cooling is the standout feature for this category, and it matches the strongest praise around staying cooler at the pillow face, but cooler fabric does not turn a dense support pillow into an airy natural-fill one. It remains a substantial foam pillow.
The main fit is a side or back sleeper who wants one supportive pillow to replace a stack of softer ones, especially someone who runs warm around the head and dislikes constantly turning the pillow for a cooler patch. Happier accounts repeatedly describe fast head-moulding, steady neck support and a noticeably cool surface, with one detailed owner moving from two firm pillows to this single pillow and still feeling supported. The support feel divides buyers sharply. Low-scoring feedback repeatedly says the “Soft” and “Cloud” language sets the wrong expectation, because several people found it too firm, too high, too heavy, or actively worse for neck comfort after trying it for more than a night. Front sleepers and restless position-changers are the risk group here, since a fixed loft gives the face and neck less room to settle when lying prone or rolling between positions. Price also sharpens disappointment: when a pillow costs several times more than a standard option, the gap between “supportive and cooling” and “too high for my neck” feels much bigger. Best for heat-sensitive side and back sleepers who like firm, moulded support. Less good for front sleepers and loft-fussy buyers, who would do better with a lower-profile adjustable-fill pillow tier.
Pros and Cons
Pros
- Moulds to head shape quickly for immediate comfort on the first night.
- Effective in cooling, preventing overheating throughout the night.
- Provides significant neck support, reducing morning stiffness and cricks.
- Suits back and side sleepers best, as reported by users.
Cons
- Not ideal for front sleepers or those who frequently change positions.
- Some find it significantly firmer than expected despite being labelled soft.
- Too high for certain users, leading to neck alignment issues.
- A few customers feel newer models lack the quality of older versions.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
TEMPUR Adapt® Material – amazing body conforming and pressure-relieving technology adapts to your head and neck shape providing complete comfort and continuous support
TEMPUR Cloud® SmartCool® washable cover – ultra-soft cool-to-the-touch cover with Tempur SmartCool™ technology, helps keep you feeling cool and fresh. Easily unzips to remove and is machine washable at 40°C
Suitable for all Sleep positions – front, back or on your side the TEMPUR® Material inside the TEMPUR Cloud® pillow adapts precisely to your shape for ultimate comfort and support
Available in 2 feels – Soft for a cosy feel with body conforming comfort, and Medium for the perfect balance of comfort and support
3 year guarantee – for peace of mind
Reader reviews of the Tempur Cloud Smartcool Pillow
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting A20091101 in the subject line.
Very comfortable really pleased with it and the new pillow
Just absolutely love these pillows most comfortable I have ever had
Without a doubt the most comfortable pillow I have ever owned. It holds your neck aligned at the perfect angle for dropping off to sleep and you don't wake with a crick in your neck. Like your head is floating on a supportive cloud and it is lovely and cool. I am planning to buy another one I
Great comfort. Quite heavy but luxurious quality. Pleased I decided to purchase two. They contour to your shape perfectly.
I have already replied saying my bed is fantastic. Am sleeping well for the first time in years. Thank you.
Very comfortable pillow. Conforms well to side, back and stomach sleeping.
Perfect accompaniment to the tempur smart pro cool mattress! Pricey but worth every penny!
An excellent pillow. Very comfortable and provides great neck support. Replaces my previous Tempur pillow which was 9 years old, so I have definitely noticed the difference. Expensive, but worth it!
The Tempur Cloud SmartCool Pillow offers exceptional comfort with its signature Tempur material, which adapts to your head and neck for personalised support. Its SmartCool cover adds a refreshing touch, helping regulate temperature and reduce heat buildup-a major plus for hot sleepers. The pillow strikes a nice balance between softness and firmness, providing good support without feeling too stiff. Some may find it slightly heavy compared to traditional pillows but overall, it's a high-quality pillow designed to enhance sleep quality through advanced cooling and contouring.
Comfortable sleep comes from comfortable head and neck positioning. This pillow played major role for my comfortable sleeping posture.
Put on pillow case seems to counteract the coolness so not to good for the price (very expensive)
These pillows are superb. They are cooling and extremely comfortable.
Very comfortable and supportive, also cool to the touch
this tempur pillow very cool and soft excellent thanks
Such good value for money I hope it lasts me a long time
Fantastic pillows, super comfortable. It does take a few weeks of airing for the rubbery smell to fade though.
Best night's sleep in years. No longer waking up with headaches.
Nice and firm, with this pillow I do not need 2 for a good nights sleep.
Very nice piillow . Very comfortable but very expensive !
This mattress is a game-changer! It's incredibly comfortable, providing just the right amount of support while still being soft enough to sink into. I wake up feeling well-rested and pain-free, with no aches or stiffness. The quality is excellent, and it stays cool throughout the night. Highly recommend!
Verified retailer reviews
Independent Trustpilot reviews of Bensons for Beds.
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