TEMPUR Cloud Air SmartCool™ Soft Pillow
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: TEMPUR
From £149.00
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 3 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- TEMPUR
- Retailer
- Dreams
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the TEMPUR Cloud Air SmartCool™ Soft Pillow
Last checked
Anyone expecting a floppy hotel-style pillow may need to reset the brief here: the TEMPUR Cloud Air SmartCool™ Soft Pillow is a soft-grade moulded pillow built around TEMPUR Adapt® material and TEMPUR micro-cushions, rather than loose hollowfibre, feather or down. It is still a foam-based support pillow. The SmartCool™ cover is the notable extra, pitched at taking excess warmth away from the surface, so the build is trying to soften the usual memory-foam trade-off between close contouring and heat build-up. The honest read is that the “soft” label refers to TEMPUR’s comfort grade, not to a squashy fibre fill; compared with standard synthetic pillows, this sits in the premium moulded-foam tier, where weight, slower response and a more formed feel are part of the package. That construction should suit someone wanting the pillow to cradle rather than puff up around the head, although the absence of a loose, shakeable fill means it will not behave like a traditional plump pillow when turned, folded or punched back into shape.
Warm sleepers and neck-ache sufferers are where the happiest accounts cluster, with repeated praise for the cooler surface feel, the heavier TEMPUR feel and the way the pillow gradually moulds around the head and neck during the night. Several buyers link that contouring with fewer morning headaches or less neck discomfort, which matches the pressure-relief promise better than the broad claim that it suits every sleeping position; in practice, a soft moulded pillow is more convincing for back sleepers and some side sleepers than for stomach sleepers who need very low loft. Price is a recurring sting, even among satisfied accounts. More concerning is the split over softness and recovery: low-scoring reviews describe it as too firm despite the soft grade, uncomfortable around the ears, headache-inducing for some, and in a couple of detailed cases losing shape or support faster than expected. The cooling cover earns more consistent approval than the universal-comfort claim, so the spec should be read as a specialist TEMPUR feel with a cooler surface, not a safe match for every pillow preference. Best for warm-running sleepers wanting moulded neck cushioning; less good for feather-pillow loyalists, stomach sleepers or anyone price-sensitive, who would do better with a lower-priced hollowfibre or feather-and-down pillow tier.
Pros and Cons
Pros
- Owners appreciate the cooling effect during warmer nights from the SmartCool cover.
- Many buyers report reduced neck pain and improved sleep quality.
- Users find the pillow shapes well to head and neck, providing good support.
Cons
- Some customers experience the pillow losing its shape and support rapidly.
- Heavier users mention the pillow feeling too firm despite being marketed as soft.
- A few owners find the weight of the pillow uncomfortable for sleeping.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Advanced cooling technology - regulates temperature for uninterrupted sleep
Advanced cooling technology ensures the surface remains comfortable throughout the night to reduce the likelihood of overheating. This feature aids in maintaining a consistent sleeping environment, contributing to better rest and relaxation.
Machine washable at 40°C - for long-lasting freshness
Regular washing rinses out sweat, skin flakes and small spills, leaving the sleep surface cleaner between bedding changes. Hotter washes may shrink the fabric or weaken protective layers.
Unique TEMPUR® material - contours perfectly to your body
Slow-response filling compresses under your head and neck, spreading pressure more evenly and reducing the hollow feeling at the nape. It can feel too close-fitting for restless sleepers.
SmartCool™ washable cover - that's instantly cool-to-touch
Fabric on the sleep surface pulls heat from your skin at first contact, giving the bed a fresher feel when you lie down. That first chill can fade once bedding and body heat build.
Suits all sleep positions - perfect for those who like to change it up
Foam that compresses and rebounds helps keep your neck supported as you roll from your side onto your back. Stomach sleepers may need a thinner pillow to avoid neck strain.
Soft comfort support rating - adds cushioning to your support
Deeper give in the top layers lets shoulders and hips sink sooner, easing pressure when you lie on your side. Stomach sleepers may find the surface too yielding.
Frequently Asked Questions For The TEMPUR Cloud Air SmartCool™ Soft Pillow
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