TEMPUR Cloud Air SmartCool™ Medium Pillow
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: TEMPUR
From £149.00
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 3 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- TEMPUR
- Retailer
- Dreams
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the TEMPUR Cloud Air SmartCool™ Medium Pillow
Last checked
For sleepers trying to replace a stacked pair of pillows, this is a single-piece TEMPUR foam pillow with a medium comfort grade and a SmartCool cover rather than a loose-fill or chambered design. The core uses TEMPUR Adapt material, so the support comes from slow-response pressure relief around the head, neck and shoulders, not from fibre bounce or a down-like fill that can be shaken back into place. A medium TEMPUR pillow in this premium memory-foam class is an honest spec: denser and more controlled than cheaper hollowfibre pillows, but less tuneable than adjustable shredded-foam designs where fill can be removed. Medium does not mean low. The SmartCool cover is the standout surface feature, intended to feel cooler on contact and manage heat at the face-and-neck area, which is where foam pillows can otherwise feel clammy. There is no meaningful pillow-topper crossover here in practical use; despite the category labelling, this behaves as a shaped support pillow, not a mattress comfort layer.
TEMPUR Adapt foam is the decisive feature here, and the feedback follows that material choice closely: happier accounts describe firm, cradling support, fewer neck-and-shoulder niggles, and enough substance that one pillow replaces two. Several positive accounts also connect the cool-touch cover with a fresher feel on warmer nights, which matches the SmartCool surface claim more convincingly than the broader “all sleeping positions” marketing. The universal-position claim is too broad for the real-world response. Low-scoring feedback clusters around the same issues: the pillow feels dense and heavy, some find it uncomfortable rather than pressure-relieving, and neck pain appears more than once among dissatisfied buyers. One detailed mixed account liked the texture but found the edge flattened too much under the neck, while another household found it wrong for one person and successful for a partner, so this is not a safe blind buy for anyone needing a very pliable or height-adjustable pillow. If the aim is a substantial medium-feel foam pillow with a cool cover and one-pillow support, this works. If the priority is adjustable loft, a softer feel or easier neck fine-tuning, an adjustable shredded-foam or specialist cervical-pillow tier makes more sense.
Pros and Cons
Pros
- Owners report their neck and shoulders feel better after using this pillow.
- Multiple buyers describe the pillow maintaining its shape and plumping after use.
- Several customers appreciate the SmartCool cover for keeping the pillow cool throughout the night.
Cons
- Some users find the pillow too dense and heavy for their preference.
- A few buyers experienced neck pain due to insufficient support.
- Owners with specific neck issues reported needing a different pillow for better alignment.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Medium comfort rating - balances softness and support
A medium comfort rating offers a balanced experience, providing adequate support without being too firm, while still ensuring a gentle, plush feel for relaxation. It caters well to a variety of sleeping positions, making it an adaptable choice for those who desire both comfort and support.
Advanced cooling technology - regulates temperature for uninterrupted sleep
Advanced cooling technology ensures the surface remains comfortable throughout the night to reduce the likelihood of overheating. This feature aids in maintaining a consistent sleeping environment, contributing to better rest and relaxation.
Suits all sleep positions - perfect for those who like to change it up
Unique TEMPUR® material - contours perfectly to your body
SmartCool™ washable cover - that's instantly cool-to-touch
Machine washable at 40°C - for long-lasting freshness
Frequently Asked Questions For The TEMPUR Cloud Air SmartCool™ Medium Pillow
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting 719-00374 in the subject line.
Reader reviews of the TEMPUR Cloud Air SmartCool™ Medium Pillow
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting 719-00374 in the subject line.
Expensive but worth every penny really comfortable pillow
Good pillow. My neck and shoulders feel much better for using it
Gorgeous pillow really good back and neck support when sitting up as I have to do when I go to bed. It keeps its shape and when you come off it it plumps back up again to its original shape. Best pillow Ive ever bought - I thought it expensive at the time, but its been very much worth it.
The pillow gives great support as I use to suffer with neck pain, which this has definitely helped with. Also the breathability is much better as I am no longer getting flipping my pillow through the night or getting sweaty patches. Would definitely recommend.
Very comfortable, airy and cool. Only issue was that it was just a tad too firm for myself, as I prefer them to be slightly softer. However, no issues otherwise.
This pillow is very comfortable, perfect for me. :)
Great support for your neck whilst giving every comfort.
This is my partners she loves it! Same as the other pillow we bought, super comfortable and soft and has her sleeping in no time
The best pillow! I used to sleep with 2 pillows and with the tempur, I now only Sleep with 1. I used to have neck ache and back ache but having the right pillow really makes a huge difference
The pillow has received me of the continuous neck strain and endless daily headaches. Having purchased the firm pillow, it takes a while to get use to it but it is very good. I may return for the softer version also. Typically a side sleeper, and so finding the right pillow has been difficult. Tempur pillow is far superior to all the other I have tried and cheaper in the long term. To be headache free is what I needed
Love this pillow, its so supportive and goes well with the mattress. I purchased the firm.
Pillow is fine -at least you can buy separate ones to suit personal comfort
Fantastic pillows. No neck ache and sleeping like a baby
The quality of this pillow is genuinely surprising. I suffer from stiff necks and this gives fantastic soft yet somehow firm support whether on my back or side. And it always feels cool. It's pricey, but worth it.
Great pillow for me but the wife is not that keen.
Very comfortable to sleep on would highly recommend.
Excellent pillow - very comfortable although very heavy for a pillow!
Worth every penny for a good nights sleep. Made professionally abs service was amazing with very helpful staff.
Really not able to get on with this pillow. It seems comfortable but gives me neck ache
Very comfortable, gives the perfect support. Since using it along with the mattress and bed I've been getting the best nights sleep you could imagine
Verified retailer reviews
Independent Trustpilot reviews of Dreams.
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