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Silentnight Hotel Collection Pillow Pair

Silentnight Hotel Collection Pillow Pair

4.64 (215 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns

From £39.00 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

3.4/5
BedBoy Score
across 3 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on customer sentiment; weaker on retailer guarantee.

  • Customer sentiment 4.6/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.6/5 from an average star rating of 4.64 across 215 verified reviews.

  • Filling quality 3.0/5 Show evidence for Filling quality

    Filling quality scored 3.0/5 from 205 verified reviews: 10 positive mentions and 12 negative mentions (net signal -0.98%).

    • “Best pillows I’ve purchased in a few years fluffy comfy and they don’t get too warm”
    • “These pillows feel great for the first few nights, but go flat very quickly. Not wirth buying.”
    • “I’m a side sleeper and always had issues with pillows that cause me neck, shoulder and back pain. This pillow is very comfortable for a side sleeper. No issues with it and easy to plump up after a few uses”
  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 30-day money-back guarantee, 1-year manufacturer warranty (brand pass-through up to 10 years), and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Warmth Rarely mentioned Warmth: Rarely mentioned. Not scored on this product.
  • Washability Rarely mentioned Washability: Rarely mentioned. Not scored on this product.
  • Materials Rarely mentioned Materials: Rarely mentioned. Not scored on this product.

Brand
Silentnight
Retailer
Mattress Online
Delivery time
Good
Customer sentiment
Excellent
Guarantee
Excellent

About the Silentnight Hotel Collection Pillow Pair

Last checked

Used as a soft, sink-in upper layer rather than a corrective support piece, the Silentnight Hotel Collection Pillow Pair is a synthetic-fibre pillow set with a medium-to-soft feel, a soft-touch embossed cover, striped finish and blue piped edging. It is a pillow pair, not a topper. The hypoallergenic construction is the practical part of the spec: no feather or down content to trouble fibre-sensitive buyers, machine washing at 40°C for routine freshening, and a 2-year guarantee from Silentnight. A medium-soft synthetic-fibre pillow pair with no stated chambering, gusset or fill weight is an honest comfort-led build rather than a technical support pillow; compared with gusseted hollowfibre or memory-foam pillows, loft stability will depend more on fibre recovery and regular plumping than on structure. The “hotel” styling is mainly in the cover finish and presentation, not in a disclosed high-fill or multi-chamber construction. That does not make it weak, but it does keep expectations sensible: this is a plush, washable, easy-care pair aimed at softness and bedroom neatness rather than firm cervical alignment.

Back sleepers and lighter side sleepers are the clearest fit, especially where a softer pillow is preferred and one pillow gives enough height without forcing the neck upwards. Buyers consistently describe a soft, airy, comfortable feel, and several positive accounts link the plump synthetic fill with cosy support; one longer-term owner still found the pillows fluffy after nine months, which is a useful counterpoint to the usual hollowfibre worry about quick collapse. The negative pattern matters, though. A recurring complaint is that the pillows can feel short on support, with some owners finding them uncomfortable from the start and at least one saying they flattened very quickly; that sits against the medium-soft spec, which promises softness more convincingly than sustained lift. One buyer also mentioned an odd smell and disappointment with cooling, but the stronger repeated issue is support, not temperature. Using two pillows may suit side sleepers who need more height, but that can create a stacked feel rather than the steadier neck platform offered by shaped foam or a gusseted high-loft pillow. Care is straightforward at 40°C, although washable synthetic pillows still need proper drying and regular plumping to avoid clumping. Best suited to buyers wanting a soft, washable, hotel-look pillow pair for back sleeping, guest use or a cuddly feel; anyone needing firm neck lift, reliable long-term loft or pronounced pressure control is better served by a gusseted hollowfibre, latex or memory-foam pillow tier.


Pros and Cons

Pros

  • Soft filling provides a plush feel that many find comforting.
  • Pillows maintain their shape and loft after being used.
  • Hypoallergenic materials reduce allergy concerns for sensitive individuals.
  • Machine washable at 40°C for easy care and maintenance.

Cons

  • Some customers find them lacking in support for side sleepers.
  • Pillows can develop an unpleasant smell upon unboxing.
  • Multiple users report that pillows flatten quickly after use.
  • Firmness is reported as too high for those preferring softer options.

Price Tracker


Giselle Green Written by Giselle Green, Editor in Chief

Last checked by Giselle Green on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

2 year guarantee

A 2 year guarantee goes beyond the manufactures minimum of 1 year and helps show that the retailer and brand both have faith in the product. The guarantee protects you in the event there is a defect with the product and ensures you won't end up out of pocket.


Made in the UK

This 100% UK made product is the perfect choice for a home with a sense of individuality. Sleep in comfort with the knowledge that you'll waking up refreshed and ready for another day.



Frequently Asked Questions For The Silentnight Hotel Collection Pillow Pair

The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting P2731 in the subject line.

Some customers found these pillows lacking in support for side sleepers, as they prefer a firmer option. Many recommend using both pillows together for added support.
They are described as medium to soft, providing a plush feel that some users love, but a few found them firmer than expected.
The pillows come with a 2-year guarantee, providing assurance of their quality and durability.
Yes, they are made from hypoallergenic materials, which makes them gentle on the skin and suitable for people with allergy concerns.
Yes, they are machine washable at 40°C, making them easy to care for and maintain.
A few users reported an unpleasant smell when first unpacked, but this usually dissipates quickly.


Reader reviews of the Silentnight Hotel Collection Pillow Pair

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting P2731 in the subject line.

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Silentnight mattress via Mattress Online

Perfection , best sleep in years with these pillow


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Kenjamin via Mattress Online

Soft and lofty with a good shape, don't compress after being slept on, very comfortable


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Mr T Smith via Mattress Online

Not much to say. A decent pair of pillows. Soft and airy feel. Were given these with the purchase of our mattress and using them in guest room. No complaints so far.


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Steve I... via Mattress Online

Very comfortable and keeps shape. Great support and feels fresh


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Rudes via Mattress Online

Best pillows Ive purchased in a few years fluffy comfy and they dont get too warm


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DaveSB via Mattress Online

Pleased with pillow, medium firmness, well finished.


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Alex9 via Mattress Online

My partner prefers to sleep face down on the pillows, and these are great - very soft and luxurious whilst still being super breathable. We tried this in store and she loved it so much we took one away with us!


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Tim Gan via Mattress Online

Have these in every bedroom you wont be disappointed.


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Jasmine b via Mattress Online

These are the best pillows Ive brought they stay in their shape and still comfy and soft


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drew11 via Mattress Online

such good pillows my neck no longer hurts during the night highly recommend


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IG06 via Mattress Online

Would recommend. Super comfortable and a great price.


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N Khalil via Mattress Online

Thanks to Dreams team. They helped me to get the best deal for my three children's beds/mattresses and followed up with me by phone after delivery. The mattresses are comfy, the beds are sturdy and the kids are so happy with them


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Carole Diane via Mattress Online

Excellent for simeone who needs to sleep wit head raised


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Ranjini via Mattress Online

Very soft, retains shape well. Very comfortable to sleep on and no neck pain at all.


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Mebls via Mattress Online

Great value pillows, feel more expensive than they are


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Dilpesh H via Mattress Online

A very good quality set of soft pillows. Exactly what I wanted. For those who require that ever so slight touch of firmness in your pillows these are perfect. But for those who require a bit of sturdiness and say 'medium firmness' these may not be the perfect choice.


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MPK. via Mattress Online

We use these on our spare bed, when family stay overnight, etc. Its always nice to have clean fresh pillows.


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MBTP via Mattress Online

Really comy a soft feeling that you know you have a purchased a more luxurious product than others on the market.


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Verified customer via Mattress Online

Our trip to dreams turned out to be a pleasant one, a warm welcome and even offered a drink and left to browse and ask any questions we had, finally chose one with the help of the sales assistant


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Wishing via Mattress Online

It's soft and comfortable. Just used it for nearly a month. Can feel its differences between my last pillow. It is firmer but not stiff. Possibly stay in shape longer in long term.



Verified retailer reviews

Independent Trustpilot reviews of Mattress Online.


Customers Went On To Purchase

A few more options from the retailer that customers loved.


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