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Suitability
Temperature
Not too hot, nor too cold with this composition.
Suitability
Less Disturbance
Good for couples who toss & turn at night.
Price Point
Premium+ Model
This is a premium product that sits in the upper quadrant.
BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
4.1/5
BedBoy Score across 10 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
Strongest on comfort and value; weaker on heat retention.
Comfort5.0/5Show evidence for Comfort
Comfort scored 5.0/5 from 461 verified reviews: 148 positive mentions and 25 negative mentions (net signal +26.68%).
“Fantastic mattress. Good quality and very comfortable. I am very pleased with my purchase.”
“Well made and extremely comfortable. The mattress gives medium to firm support and is comfortable in whatever position you sleep. There is also minimal disturbance when the person you share the bed with changes their position.”
“Was skeptical about a mattress in a box. Really glad I took the risk. Arrived on time, left to air as advised, hardly any smell, was fine by bedtime. Does exactly as it promised. Comfortable, supportive and a great night's sleep. Am definitely going to keep it and only 60 days into trial. Would happ”
Value5.0/5Show evidence for Value
Value scored 5.0/5 from 461 verified reviews: 39 positive mentions and 1 negative mentions (net signal +8.24%).
“It may be expensive, but worth every penny; it is a sensationally good mattress. We have had several good ones before - this one is in a class of its own. Very deep and fairly firm, supports the body perfectly in all positions.”
“Excellent mattress, supportive and comfortable. A bit expensive, but well worth the money. Highly recommended.”
“Great value, helped my back straight away. The reason for 4 stars, can’t really compare to other brands being shops were shut! Service was great, all in all great value for price.”
Retailer guarantee5.0/5Show evidence for Retailer guarantee
Customer sentiment4.6/5Show evidence for Customer sentiment
Customer sentiment scored 4.6/5 from an average star rating of 4.57 across 593 verified reviews.
Edge support4.0/5Show evidence for Edge support
Edge support scored 4.0/5 from hybrid construction. Reviewer commentary specific to edge support was limited (0 relevant mentions across 461 reviews) so the score relies on construction type.
Motion isolation4.0/5Show evidence for Motion isolation
Motion isolation scored 4.0/5 from hybrid construction. Reviewer commentary specific to motion isolation was limited (7 relevant mentions across 461 reviews) so the score relies on construction type.
“Took a while to get used to it.. but stick with it.. it’s really worth it.. great nights sleep now and excellent isolation so we don’t feel each other moving around at all :-D”
“No more aches and pains waking up in the morning! I transitioned from a spring mattress to this hybrid mattress and noticed a HUGE difference. I used to wake up with hip pain, neck pain & back pain. The only thing I have changed is my mattress and I no longer feel this ache when I wake up. It’s life”
“Really pleased with our king sized mattress, sleeping so well on it. It is just firm enough, I don't feel my partner moving around or end up with my sleeping position being affected by his. My back is much happier! It's definitely cooler than previous mattresses with large memory foam components tha”
Pressure relief4.0/5Show evidence for Pressure relief
Pressure relief scored 4.0/5 from hybrid construction. Reviewer commentary specific to pressure relief was limited (2 relevant mentions across 461 reviews) so the score relies on construction type.
“No more aches and pains waking up in the morning! I transitioned from a spring mattress to this hybrid mattress and noticed a HUGE difference. I used to wake up with hip pain, neck pain & back pain. The only thing I have changed is my mattress and I no longer feel this ache when I wake up. It’s life”
“Offered at a great price, this premium quality mattress arrived as scheduled, unwrapped easily, and has provided a comfortable and supportive experience since night one! No more aches from a sagging mattress, and undisturbed nights of sleep means Five Stars all the way!!”
Durability4.0/5Show evidence for Durability
Durability scored 4.0/5 from hybrid construction. Reviewer commentary specific to durability was limited (4 relevant mentions across 461 reviews) so the score relies on construction type.
“The premium hybrid mattress we purchased in the Black Friday sales is quite simply the best mattress we have ever slept on. It is is the perfect combination of firm support and comfort and shows no sign at all of sagging as we approach the 100 day free return period. We purchased purely on the recom”
“The mattress appeared very well constructed but unfortunately for me was to firm. After 3 weeks I had developed a very sore shoulder from side sleeping. Apart from this quite major issue the mattress was strangely very comfortable when sitting down on or lying on my back (not allowed due to snoring ”
“We returned it as couldn't get on with the motion transfer (massive wobble every time one of us moved) - turned out part of that was caused by the sprung slats in our eve bed frame. It was also a little bit too soft, but again would have been firmed up by using solid slats (we have them now but had ”
Off-gassing and setup3.0/5Show evidence for Off-gassing and setup
Off-gassing and setup scored 3.0/5 from 461 verified reviews: 1 positive mentions and 8 negative mentions (net signal -1.52%).
“It's too firm! Although it's great at not transmitting movement across the mattress it makes my back ache after spending a night on it. It took a long time for the chemical smell to dissipate too.”
“I'm sure this is a good quality product, but it is still very hard. We did want a firm mattress, but it hasn't softened at all and is just too hard for us. For the money, we do want to feel comfortable, but we still like we're sleeping on a board. Two months in, there is also still a chemical s”
“Firstly, they have great customer service and they were reliable. I recently moved home, bought a lot of furniture and virtually every company I dealt with let me down. The mattress itself looks great and is firm and warm. We have a bit of a battle in our house in that my partner likes a firm mattre”
Heat retention2.0/5Show evidence for Heat retention
Heat retention scored 2.0/5 from 461 verified reviews: 1 positive mentions and 19 negative mentions (net signal -3.90%).
“Very high quality mattress. Looks nice. I can't sleep on it. It's too hard and too hot.”
“It took a while to get used to the mattress as it felt very hard initially but after a month we are quite happy with it. It feels warm hopefully not too warm in the summer. It feels very supportive and ac I have a bad back this is welcome.”
“Mattress too hot and too firm with two layers of memory foam. Also knocking off a star as it took three separate attempts to agree to return mattress - two via email and one via phone - which is only available 10-3pm currently. Not sure why when everyone else working from home can do 9-5!”
Brand
Eve Sleep
Retailer
Eve
Customer sentiment
Good
About the Eve the premium hybrid mattress
Last checked
The main fit story here is foam cushioning sitting over a relatively shallow sprung base, rather than the tall, bouncy feel of a traditional pocket-sprung mattress. Eve describes the Premium Hybrid as medium-firm, with five foam layers above a 12cm layer of full-sized pocket springs; that makes it a genuine boxed hybrid, but the support character is still likely to feel foam-led because the spring unit is not especially deep. That matters. A 12cm pocket layer is honest for a bed-in-a-box hybrid, yet conservative beside the taller spring stacks found in many £700+ pocket-sprung hybrids, where the springs do more contouring and weight absorption. Here, the foams are doing much of the pressure-relief work, while the pocket springs add lift, airflow space and independent response under load. The “premium” label is therefore best read as a multi-layer foam hybrid spec, not a natural-fill or deep-sprung luxury build. The 200-night trial and 10-year warranty are useful context for a mattress that arrives vacuum-sealed, but the core comfort proposition is simple: cushioned on top, firmer underneath, with less of the enveloping sink that some memory-foam buyers expect.
Couples and back sleepers are the clearest audience, especially where one partner wants cushioning and the other needs steadier support. Buyers repeatedly describe the mattress as comfortable, supportive and sleep-improving, with several singling out the balance between moulding and firmness; that lines up with the foam-over-pocket construction, because the upper layers can soften the contact points while the springs keep the body from dropping too far through the middle. Motion control also earns positive owner comments, with one longer account noting less disturbance from a moving partner, so it has a stronger case for shared beds than open-coil mattresses in the same broad market. It runs cool for some. The caveat is that “medium-firm” seems to land closer to firm for buyers expecting a softer, more absorbed feel, and there is a substantive complaint about neck and back pain rather than relief. A first-night foam smell is also mentioned in detail, improving with airing but not vanishing instantly. The repeated negative signal in the lowest ratings is not the mattress feel, though: failed delivery, lost orders and poor service handling appear more than once, so the buying risk is partly fulfilment rather than construction. Best fit is a sleeper wanting supportive, fairly firm hybrid cushioning with good partner isolation; plush side sleepers, sink-in memory-foam fans and anyone prioritising deep spring travel may be better served by a softer all-foam model or a taller pocket-sprung tier.
Pros and Cons
✓
Pros
Many users report improved sleep quality after switching to this mattress.
Supportive design effectively moulds to different body shapes and sleeping positions.
Delivery process is straightforward, with a clear unpacking guide provided.
Removable cover allows easy cleaning and maintenance.
×
Cons
Some customers experienced discomfort leading to neck and back pain.
Delivery issues were noted, including missed deliveries and poor customer service.
A firmer feel may not suit those preferring a softer sleeping surface.
Heavy weight makes it difficult for one person to handle alone.
Manufacturer specifications without the jargon, easy to scan and compare.
the reinforced edge support
the top cover
the floatfoam® layer with active cooling
the memory layer with active cooling
the support layer
the foam casing
the pocket springs
the bottom foam cashing
the anti-slip base
the springs
the bottom foam casing
Frequently Asked Questions For The Eve the premium hybrid mattress
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting eve_thepremiumhybridmattress in the subject line.
The support offered by the mattress, thanks to its pocket springs and foam layers, generally suits a range of body types, including heavier individuals. Many users find it provides adequate support without excessive sagging.
Buyers generally agree that the mattress has a medium-firm feel, though some found it to be on the firmer side of that spectrum. This might not suit those looking for a softer sink-in sensation.
Several customers mentioned that the edge support is decent, allowing them to sit or sleep near the edge without excessive sinking. However, a few noted that it could feel less supportive for those who need it consistently.
You can try the mattress for 200 nights, allowing ample time to see if it meets your needs. If it doesn't work out, you can return it for a refund.
Delivery is straightforward and free, with the mattress arriving vacuum-sealed for easy transport. Customers appreciated the clarity of the unpacking instructions.
Most users report that the mattress maintains a cool temperature, which helps with a comfortable sleep experience. This may suit those sensitive to heat while sleeping.
Reader reviews of the Eve the premium hybrid mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting eve_thepremiumhybridmattress in the subject line.
SteveB via Eve
Most comfortable mattress I have slept on.
Jacob via Eve
Great mattress.
J.B.S via Eve
Extremely comfortable.
ReinisK via Eve
Great product
Bhavin via Eve
Great product
SamJ via Eve
Great comfortable mattress
MrB via Eve
Extremely comfortable
H via Eve
Very comfortable
Rob via Eve
Very comfortable
Anon via Eve
Very comfortable
RezK via Eve
Great mattress
Epr via Eve
Very good
stephenc via Eve
Great nights sleep
MARIAM via Eve
Excellent product
LaurenceS via Eve
Very comfortable.
MIKER via Eve
Very comfortable.
MrG via Eve
all good so far
ChristopherS via Eve
Very comfortable mattress
GilesP via Eve
Great mattress and service
JasonF via Eve
Excellent mattress
Verified retailer reviews
Independent Trustpilot reviews of Eve.
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