Eve the original mattress
- In-stock
- Finance available
- Free delivery
- Returns
- Brand: Eve Sleep
From £299.00
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 4 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Eve Sleep
- Retailer
- Eve
- Customer sentiment
- Good
About the Eve the original mattress
Last checked
For a sleeper moving from an older sprung mattress into a boxed foam build, Eve’s Original is aimed at controlled comfort rather than deep sink-in softness. It is an all-foam mattress with three foam layers, medium-firm support and a lightly cushioned surface, so the feel comes from progressive compression through foam rather than the push-back of a spring unit. That matters. Compared with entry-level open-coil mattresses, the construction is more consistent across the sleep surface and less prone to spring noise, but compared with pocket-sprung hybrids the support is less mechanically responsive because there are no individual springs adapting under shoulders, hips and knees. The spec is honest for a mainstream bed-in-a-box mattress: three foam layers, vacuum-sealed delivery, a 200-night trial and a 10-year warranty are stronger service-side details than material-side disclosures, because the foam types and densities are not set out here. In practice, the lightly cushioned top should take the edge off pressure without giving the slow, enveloping hug associated with deeper memory-foam builds. The “spine aligned in any position” claim is better read as a broad support promise, not a guarantee for every body shape.
People who like a steadier, flatter sleeping surface are the clearest audience, especially back sleepers and mixed-position sleepers who dislike a mattress that collapses under the hips. Buyers repeatedly describe the feel as comfortable, supportive and close to the advertised medium-firm balance, with several noting better sleep than on their previous mattress; one detailed owner account also links the spec to real use, saying the surface avoided obvious pressure points, held its shape and did not feel excessively warm. Foam usually absorbs partner movement better than traditional sprung mattresses, so couples may benefit if one person turns often, although edge confidence is harder to judge; the strongest owner signal on the edge is positive, but too isolated to make it a defining feature. The caveat is logistics. Poorer experiences cluster around delayed delivery, confused collection arrangements and difficult after-sales communication, which sits awkwardly beside the easy-delivery and long-trial messaging; one smell complaint also flags the usual boxed-foam off-gassing risk, though that is less repeated than the service problems. Buyers wanting a medium-firm, low-bounce foam mattress with a simple comfort stack are the natural match; side sleepers wanting plush shoulder give, heavier users needing spring-led edge reinforcement, or anyone prioritising fulfilment reliability may be better served by a softer foam model, a reinforced hybrid, or a higher-service price tier.
Pros and Cons
Pros
- Many report a significant improvement in sleep quality compared to previous mattresses.
- Easy unpacking and expansion process noted by several customers.
- Medium-firm feel offers good spinal alignment and pressure relief for various sleeping positions.
- High customer satisfaction observed, with repeated mentions of pleasant sleep experiences.
Cons
- Delivery issues mentioned frequently, including poor communication and delays.
- Strong initial odour reported that takes a long time to fade.
- After-sales service is criticized for being unresponsive and difficult to navigate.
- Some customers experienced problems with order accuracy leading to delivery mishaps.
Price Tracker
Written by
Giselle Green, Editor in Chief
Last checked by Giselle Green on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
the top cover
the anti-slip base
the base layer
the memory layer
the evecomfort® foam layer
Frequently Asked Questions For The Eve the original mattress
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting eve_theoriginalmattress in the subject line.
Reader reviews of the Eve the original mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting eve_theoriginalmattress in the subject line.
So comfortable
Just what I wanted.
Very comfortable mattress
great product
Extremely comfortable
Fantastic mattress
Very good
very comfortable
Very comfortable
Great mattress
Great mattress
Comfortable
Comfortable
The most comfortable bed weve ever slept on!
Have tried other mattresses on trial, eve mattress the best by a mile. Excellent delivery service.
We bought this mattress on the strength of the Which review. We didnt need 3 months to be sure, by the second night we were convinced and very happy. The only snag and it is a nuisance is that Eve dont collect your old mattress and thats really difficult during lockdown and Covid restrictions. We still have our old one waiting for the council to collect in Jan many weeks later. The important bit though the mattress is excellent.
I would recommend this mattress to anyone - it is firm, so if you're looking for a soft mattress, this isn't the one for you, but it's a solid mattress - warm in the winter, cool in the summer, great nights of sleep!
When I ordered the original mattress, there was a slight mishap. I had paid the £35 for nominated day and removal of my old mattress. However on delivery day I had received no email or delivery information. I called Eve to find out what was happening. I spoke with Liam who informed me that my order had not gone through the system correctly and that the particular mattress that I ordered was out of stock. Liam was absolutely brilliant in keeping me informed as he looked into things for me. Liam was going to arrange for the delivery of another mattress to be delivered a day later. I eventually got my mattress 2 days later and I must say I am not disappointed. The mattress was delivered and my old one removed by a very helpful delivery team. The mattress was easy to open and the unpacking process has to be seen to be believed. This is a great mattress, very comfortable and my partner is having the best nights sleep he has had in a long while...... We are very happy with our purchase and thanks to Liam for sorting things out.
Great mattress. Wish Id replaced my old one sooner now. The customer service team had to step in as there was a delay with my order which then became mistimed with my bed delivery, but they sorted everything so that my old mattress was collected when the new one was delivered so that everything still felt seamless.
EXCELLENT overall
Verified retailer reviews
Independent Trustpilot reviews of Eve.
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