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Suitability
Temperature
Not too hot, nor too cold with this composition.
Suitability
Less Disturbance
Good for couples who toss & turn at night.
Price Point
Mid-range
This product sits above budget but below premium.
BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
4.1/5
BedBoy Score across 10 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
Strongest on comfort and value; weaker on heat retention.
Comfort5.0/5Show evidence for Comfort
Comfort scored 5.0/5 from 431 verified reviews: 149 positive mentions and 30 negative mentions (net signal +27.61%).
“Very comfortable and good for my back. Had one before which was a bit too soft for me which I have passed on. Would buy again.”
“Bought a single (3ft) mattress. It is very comfortable and the instructions are clear. One comment; Eve should warn about the weight. I am reasonably fit yet struggled to lift the boxed mattress up the stairs. Any larger and it would be a 2 person lift, if not more!”
“Very comfortable and it giving me a very good night's sleep”
Value5.0/5Show evidence for Value
Value scored 5.0/5 from 431 verified reviews: 47 positive mentions and 2 negative mentions (net signal +10.44%).
“Very comfortable and good for my back. Had one before which was a bit too soft for me which I have passed on. Would buy again.”
“It’s comfy, but not as comfy as all the marketing material suggests. Also poor quality as bits of the memory foam top layer fell off on first day. Expensive for what it is”
“Moved from a Tempur mattress to Eve and totally glad I did, as the comfort, quality and value for money far exceed my previous branded mattress”
Retailer guarantee5.0/5Show evidence for Retailer guarantee
Customer sentiment4.6/5Show evidence for Customer sentiment
Customer sentiment scored 4.6/5 from an average star rating of 4.55 across 554 verified reviews.
Edge support4.0/5Show evidence for Edge support
Edge support scored 4.0/5 from hybrid construction. Reviewer commentary specific to edge support was limited (0 relevant mentions across 431 reviews) so the score relies on construction type.
Motion isolation4.0/5Show evidence for Motion isolation
Motion isolation scored 4.0/5 from hybrid construction. Reviewer commentary specific to motion isolation was limited (2 relevant mentions across 431 reviews) so the score relies on construction type.
“Took awhile for us to get used to this mattress. The drawback being we get quite hot and have found this difficult to regulate even using a lighter weight duvet. As colder nights draw in this issue should not be a problem. Have not used the mattress in hot weather so hoping we do not have issues wit”
“We're only a month or so in to using this mattress, but we're absolutely loving it. So comfortable, just the right balance of support versus comfort, not too hot and best of all, you can't feel each other moving around.”
Pressure relief4.0/5Show evidence for Pressure relief
Pressure relief scored 4.0/5 from hybrid construction. Reviewer commentary specific to pressure relief was limited (3 relevant mentions across 431 reviews) so the score relies on construction type.
“Love it!! Bit apprehensive buying without ever seeing one but is amazing. So very comfortable and no sore back when wake up in the morning. Wondered why we waited so long to buy a new mattress.”
“Delighted with mattress. Husband's back pain gone. Slight rubbery smell soon dissipates. Will buy again. Not easy to spot where to click to make sure the old mattress gets taken away but in the event it was. The two young men who delivered were very helpful and polite.”
“A friend had just bought this mattress and was very happy with it, so needing a new one myself, I compared many mattresses online prices and trusted reviews 4/5 and chose this one. From ordering to delivery service was excellent and the mattress WOW, I LOVE IT! So very pleased. I am having such a ”
Durability4.0/5Show evidence for Durability
Durability scored 4.0/5 from hybrid construction. Reviewer commentary specific to durability was limited (7 relevant mentions across 431 reviews) so the score relies on construction type.
“So far we have found the mattress very comfortable with no sign of sagging or losing shape. We both have back ailments that make a suitable mattress indispensible and we may well have found one. Having previously owned a Dunlopillo Royal Soveregin latex (the original good one) for 12 years, we searc”
“bought new mattresses for the whole family. They are ok but find they still smell bad after two months. We aired them for a week before use and they still smell strongly. The handle stitching on one of the single mattresses is already breaking. Not sure how durable these products will be.”
“Marketing over promises how good this mattress is. It is not bad but it is not brilliant either. Outer materials feel very synthetic and, as usually the case with rolled mattresses, is not double-sided. Make sure you get a decent discount - Eve play games with them but 25-35% off seems the target.”
Off-gassing and setup3.0/5Show evidence for Off-gassing and setup
Off-gassing and setup scored 3.0/5 from 431 verified reviews: 1 positive mentions and 4 negative mentions (net signal -0.70%).
“Most importantly it's comfortable! Arrives vacuum packed and then re-inflates so very satisfactory to watch. Strong smell of new mattress disappears after a week or so. Recommend.”
“I absolutely love, love, love my Eve mattress! It was ready for sleeping on within about 6 hours of unrolling it and it had no nasty chemical smell at all (as our other mattress did). It's so comfortable, not hard it lumpy in the slightest. I highly recommend Eve mattresses, so much so, we're goin”
“It's quite a comfortable mattress, but not outstandingly so, and let down by the smell. The chemical smell of memory foam is way worse than I expected. Like a cross between wet mould and a chemistry lab. That a consumer product could be sold when it is so minging is a marvel of modern marketing. We'”
Heat retention2.0/5Show evidence for Heat retention
Heat retention scored 2.0/5 from 431 verified reviews: 2 positive mentions and 26 negative mentions (net signal -5.57%).
“I purchased the Hybrid mattress a few months ago and can honestly say that I find it so comfortable and would definitely buy it again if a new mattress is required. In the past I have had complete memory foam mattresses but much prefer the hybrid as I am a hot sleeper and memory foam alone was reta”
“I bought the Eve Original Hybrid mattress and I has taken me quite a while to get used to it. It’s very comfortable when I sleep on my back but wish it was a little softer when sleeping on my side or front. It’s not as comfortable as I was expecting, but it’s certainly not uncomfortable. I do find i”
“Well, firstly, immensely satisfied with our Eve mattress. This is our third in as many years and have at last found one which ticks all the boxes. It is very supportive; warm and firm. We are at an age when our sleeping patterns vary and because it is so supportive, we do not notice when the other g”
Brand
Eve Sleep
Retailer
Eve
Customer sentiment
Good
About the Eve the original hybrid mattress
Last checked
Eve’s Original Hybrid is a vacuum-packed mattress built around full-size 12cm springs with a foam-led comfort surface, sold as medium-firm and backed by a 200-night trial plus a 10-year warranty. The spring depth matters. A 12cm spring unit is an honest support core for a mainstream rolled hybrid: more substantial under load than the shallow micro-springs used as comfort layers in some foam-led hybrids, but still a compressed, single-sided style rather than the deeper traditional pocket-sprung build found further up the price ladder. In practical terms, the springs are doing the holding-up work while the upper foam gives the initial cushioning and slight sink. That matches the more detailed owner descriptions: the top can feel soft at first contact, but the overall feel settles on the firmer side once body weight reaches the spring layer. The synthetic surface feel is also worth noting, because one substantive owner found the outer materials less premium than the branding implied. The marketing leans heavily on support for all sleepers, but the construction points to a more specific brief: a stable, medium-firm boxed hybrid with easier delivery than a flat mattress, rather than a plush pressure-relief design.
People who like a firmer sleeping surface, especially back sleepers and mixed-position sleepers who do not want to sink deeply, are the clearest fit here. Positive owners repeatedly describe it as comfortable, firm and supportive, and several connect that support with less back or neck discomfort; that is exactly the kind of feedback expected from a foam-topped hybrid where the spring core prevents the bed from feeling too marshmallow-soft. Side sleepers are the risk group. The strongest negative comfort theme is firmness: buyers who mostly slept on their side described hip pressure, broken sleep or needing to change position, even when they accepted that the mattress felt well made. Handling is another practical gripe, with larger sizes described as heavy and awkward to rotate, and comments about absent or unhelpful handles recurring enough to matter for anyone managing the mattress without two strong adults. The 200-night trial sounds generous on paper, but complaints around wrong sizing, delivery placement, return communication and customer-service silence cut directly against that reassurance. There is also a heat caution from one owner who found it uncomfortably warm, though that is less repeated than the firmness and service issues. Best suited to buyers wanting a supportive, medium-firm boxed hybrid with a firmer back-friendly feel; side sleepers needing softer hip cushioning should look at plusher memory-foam hybrids or deeper pocket-sprung pillow-top mattresses, while service-sensitive buyers may prefer a retailer with stronger returns feedback.
Pros and Cons
✓
Pros
Excellent support for back pain, appreciated by multiple users.
Delivery is efficient and timely, enhancing the purchase experience.
Many find it provides a medium-firm feel suitable for various sleeping positions.
The trial period allows extended testing to ensure satisfaction.
×
Cons
Some find it too firm, leading to discomfort for side sleepers.
Issues with customer service responsiveness reported during return processes.
Complaints about breathability, with some waking up feeling too warm.
Heavy and difficult to maneuver without proper handles for assistance.
Manufacturer specifications without the jargon, easy to scan and compare.
the reinforced edge support
the top cover
the support layer
the pocket springs
the evecomfort® layer
the memory layer
the extra support
the side and base cover
Frequently Asked Questions For The Eve the original hybrid mattress
The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting eve_theoriginalhybridmattress in the subject line.
The mattress comes with a 10-year warranty covering performance issues related to materials or manufacture.
There is a generous 200-night trial period to test the mattress. If it’s not suitable, returns can be made for a full refund.
The medium-firm design offers decent support, but some heavier users reported concerns about durability and sinking into the foam.
The mattress arrives vacuum-sealed in a box, making it easy to transport to your room. It expands to full size within a few hours after unwrapping.
Some users found the edges soft, causing them to collapse when sitting on them. This may affect getting in and out of bed, especially for those who sit on the edges.
There have been complaints about the mattress not being breathable, with some users waking up sweating, indicating it may retain heat.
Reader reviews of the Eve the original hybrid mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting eve_theoriginalhybridmattress in the subject line.
MrJ via Eve
Very comfortable.
Mrc via Eve
Very comfortable.
RickT via Eve
Very comfortable!
Customer via Eve
Very comfortable mattress.
MrG via Eve
Very comfortable
Karen via Eve
Very comfortable
DavidS via Eve
very comfortable
PatriciaH via Eve
Very comfortable
DeanS via Eve
Very comfortable
LEONT via Eve
Very comfortable
Anne via Eve
So comfortable!
Bella via Eve
Like sleeping on a cloud
Mary-AnneB via Eve
Great product
CamilleJ via Eve
Great mattress.
AGR via Eve
good value
StuartL via Eve
Extremely comfortable.
ROBERTB via Eve
Excellent mattress
DawnH via Eve
Comfortable
ChantelJ via Eve
Amazingly comfortable
richards via Eve
A very comfortable mattress.
Verified retailer reviews
Independent Trustpilot reviews of Eve.
Customers Went On To Purchase
A few more options from the retailer that customers loved.
Written by
Giselle Green, Editor in Chief
