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SleepSoul Balance 800 Pocket Memory Mattress

SleepSoul Balance 800 Pocket Memory Mattress

4.58 (131 reviews)
  • In-stock
  • Finance available
  • Free delivery
  • Returns
  • Support: Pocket Spring
  • Comfort: Memory Foam
  • Type: Rolled
  • Brand: SleepSoul

From £135.00 , last checked

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BedBoy Score

A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.

4.0/5
BedBoy Score
across 9 measured categories

Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.

Strongest on comfort and customer sentiment; weaker on off-gassing and setup.

  • Comfort 5.0/5 Show evidence for Comfort

    Comfort scored 5.0/5 from 69 verified reviews: 25 positive mentions and 5 negative mentions (net signal +28.99%).

    • “This mattress offers a balance of softness and firmness for a good night's sleep, despite being a bit too soft on the edge. Suitable for medium to less heavy individuals, especially if you're a side sleeper.”
    • “Slept on this mattress at a relatives house, best night sleep for ages. So as soon as I got home I went online to buy one. Cheaper than I expected and just as comfy as I remembered. Saving up now for one for the spare room.”
    • “Great support very comfortable, value for money, well recommend”
  • Customer sentiment 4.6/5 Show evidence for Customer sentiment

    Customer sentiment scored 4.6/5 from an average star rating of 4.58 across 131 verified reviews.

  • Motion isolation 4.5/5 Show evidence for Motion isolation

    Motion isolation scored 4.5/5 from pocket spring construction. Reviewer commentary specific to motion isolation was limited (0 relevant mentions across 69 reviews) so the score relies on construction type.

  • Pressure relief 4.5/5 Show evidence for Pressure relief

    Pressure relief scored 4.5/5 from memory foam construction. Reviewer commentary specific to pressure relief was limited (1 relevant mentions across 69 reviews) so the score relies on construction type.

    • “After many, many years of broken sleep, sore backs and general discouragement for sleep, I have a new found affinity for it! Best investment of my life!”
  • Edge support 4.0/5 Show evidence for Edge support

    Edge support scored 4.0/5 from pocket spring construction. Reviewer commentary specific to edge support was limited (0 relevant mentions across 69 reviews) so the score relies on construction type.

  • Heat retention 4.0/5 Show evidence for Heat retention

    Heat retention scored 4.0/5 from pocket spring construction. Reviewer commentary specific to heat retention was limited (0 relevant mentions across 69 reviews) so the score relies on construction type.

  • Durability 4.0/5 Show evidence for Durability

    Durability scored 4.0/5 from pocket spring construction. Reviewer commentary specific to durability was limited (0 relevant mentions across 69 reviews) so the score relies on construction type.

  • Retailer guarantee 2.7/5 Show evidence for Retailer guarantee

    Retailer guarantee scored 2.7/5: 30-day money-back guarantee, 1-year manufacturer warranty (brand pass-through up to 10 years), and paid collection of large items. Sub-scores: trial 3.0/5, warranty 2.0/5, returns 3.0/5.

  • Off-gassing and setup 2.5/5 Show evidence for Off-gassing and setup

    Off-gassing and setup scored 2.5/5 from compressed bed-in-box memory foam construction. Reviewer commentary specific to off-gassing and setup was limited (1 relevant mentions across 69 reviews) so the score relies on construction type.

    • “Excellent mattress and good value. Very comfortable. Firm but not hard. No smell evident like some people have said.”
  • Value Rarely mentioned Value: Rarely mentioned. Not scored on this product.

Brand
SleepSoul
Retailer
Mattress Online
Delivery time
Good
Customer sentiment
Excellent
Guarantee
Excellent

About the SleepSoul Balance 800 Pocket Memory Mattress

Last checked

The SleepSoul Balance 800 is a rolled pocket-memory mattress: 800 pocket springs sit beneath a 2cm memory-foam comfort layer, with a knitted cover and a 23cm profile. It arrives rolled. An 800-count pocket unit is entry-level for the pocket-sprung class; compared with 1000-1500-spring pocket hybrids, it gives more individual response than an open-coil mattress, but less fine-grained support under uneven loads and partner movement. The 2cm foam layer is similarly conservative: enough to take the edge off the springs and spread pressure at shoulders and hips, not enough to create the deep, slow sink associated with thicker memory-foam hybrids. That is honest value engineering. The 10-year warranty is generous for this price-minded construction, provided the mattress is registered and cared for properly. The single-sided build keeps care simple with rotation rather than flipping, and the quoted weights of 21.5kg in single to 30kg in king make the boxed mattress easier to move upstairs than a flat-delivered unit, though awkward once fully expanded.

The clearest audience is a sleeper who wants a lifted, supportive surface rather than a cushioned hug, because owner feedback repeatedly pulls the Balance firmer than its medium label suggests. Several buyers link that firmness with better back support, easier getting out of bed and surprisingly solid comfort for the money. That label undersells the firmness. Medium or lighter side sleepers may get enough give from the shallow foam cap, but heavier side sleepers wanting shoulder immersion are likely to feel the spring unit sooner than on a deeper memory-foam hybrid. The knitted cover and modest foam depth should feel less enveloping than an all-foam mattress, although memory foam still holds more warmth than natural-fill comfort layers. For couples, the pocket springs should control roll-together better than a basic open-coil mattress, yet the customer signal on the border is weaker: one recent owner found the edge softer than the centre. Edge support is the caution. The positives repeat around easy delivery, quick expansion, firm support and value; the low-rating sample offers little usable product criticism, with the more meaningful recurring caveat being the firmness mismatch and softer edge feel. The buying call is narrow but useful: it suits firmer-feeling rolled pocket-memory comfort with light contouring, while deeper pressure relief, stronger edges or a softer side-sleeper cradle sit more convincingly in thicker memory-foam hybrids or a higher pocket-count tier.


Pros and Cons

Pros

  • Offers firm support, which many customers found beneficial for back issues
  • Easy to move due to vacuum packing and rolled design
  • Provides good pressure relief with the memory foam layering
  • Hypoallergenic cover helps alleviate symptoms for allergy sufferers

Cons

  • Some users found the edge support lacking compared to the rest of the mattress
  • Not suitable for heavier individuals seeking a softer feel
  • A few reported smell issues after unpacking
  • Certain buyers felt it was firmer than anticipated, particularly lighter sleepers

Price Tracker


Giselle Green Written by Giselle Green, Editor in Chief

Last checked by Giselle Green on . Scoring follows our scoring methodology.


Specifications

Manufacturer specifications without the jargon, easy to scan and compare.

Pocket Springs

Furnished with a generous count of pocket springs, this mattress offers superior reinforcement for your body while sleeping, ensuring each segment receives individualised support. This design brilliantly alleviates pressure points and enhances comfort, without negating the overall mattress durability, guaranteeing you a restful night for years to come.


Knitted cover

A knitted cover spells out a blend of cosiness with breathability, providing a comforting touch that many crave while ensuring your temperature remains well regulated throughout the night. This feature pairs comfort and functionality in a coveted balance, contributing to an intimate sleep environment that is warm, inviting, yet refreshingly aerated.


Medium

With a medium firmness level, this specification caters exquisitely to a substantial range of sleepers, being not too hard nor too soft. The presence of 1000 pocket springs, complemented by gel layers, intends to distribute weight evenly across the surface, aiding in maintaining correct spinal alignment and contributing to a restful night's sleep.


Rolled-up

Embracing a rolled-up design, this marvellous piece of sleep engineering ensures direct delivery from manufacturer to home, eliminating the need for any intermediary handling. This design also helps to consolidate both space and cost, but be aware it may require up to 48 hours to fully expand and reach optimal comfort levels.


10 Year Warranty

A 10-year warranty essentially serves as a long-term promise of quality, guaranteeing that the item is free from any manufacturing defects and will perform as expected for a decade. If any issues arise during this period, they'll be rectified at no extra cost, assuring you of a hassle-free sleep experience for years to come.


23cm deep

In the world of beddings, a 23cm depth signifies a balance between firm support and plush comfort. The extra depth accommodates more pocket springs, enhancing contour accuracy to the sleeper's body and ensuring even weight distribution, potentially minimizing pressure points and promoting healthier spine alignment.


Fire Resistant

Ensuring safety during your peaceful slumber, fire resistance is a crucial feature that reduces the risk posed by potential accidents involving flammable materials. Furthermore, it demonstrates the manufacturer's commitment to adhere to strict safety standards, prioritizing your well-being over all else.


Memory Foam

A mattress featuring memory foam guarantees body-conforming comfort, as the material adapts to your unique shape, cradling you for personalized support. However, for individuals who tend to sleep hot, heat retention could be an issue due to the foam's dense cellular structure which traps body heat.


Pressure relief

Experience the thrill of undisturbed slumber by utilizing the pressure relief feature in your new mattress. This distinctive trait focuses on diminishing pressure points throughout your body, distributing weight evenly and providing a tailor-made sleeping experience resembling zero gravity.


Depth: 23cm

With a depth of 23cm, this mattress provides ample cushioning for a comfortable night's rest. The generous thickness may also ensure the durability and longevity of the mattress, offering users an investment in both comfort and lifespan.


Single-sided

Unlike double-sided mattresses that require flipping, a single-sided mattress only needs to be rotated periodically, making maintenance easier.



Frequently Asked Questions For The SleepSoul Balance 800 Pocket Memory Mattress

The questions below are the most common ones BedBoy readers ask when comparing products in this category. Contact the editorial team with a different question, quoting P1412 in the subject line.

It generally suits medium to lighter individuals well, particularly those who sleep on their side, as the memory foam layer provides good pressure relief.
Yes, the mattress features a hypoallergenic cover, which can help allergy sufferers, particularly during peak hay fever seasons.
Some users mentioned that the edge support is not as strong as the rest of the mattress, making it feel a bit softer on the edges.
The mattress might not be ideal for heavier individuals who prefer a softer feel, as some found it firmer than expected.
You can return the mattress within the specified period if you are not satisfied. It's advisable to check specific terms and conditions for returns.
The mattress does arrive rolled and vacuum packed, making it easier to maneuver through doorways and stairs.


Reader reviews of the SleepSoul Balance 800 Pocket Memory Mattress

BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting P1412 in the subject line.

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Sleepy in Derby via bedboy

This mattress offers a balance of softness and firmness for a good night's sleep, despite being a bit too soft on the edge. Suitable for medium to less heavy individuals, especially if you're a side sleeper.


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Gary via Mattress Online

Very comfortable firm matress


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Steven via Mattress Online

Great purchase, bit cautious about buying a mattress over the internet, no need, the whole experience was perfect. Most importanly the mattress has improved our quality of sleep dramatically and for such a reasonable expenditure.


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Alice via Mattress Online

Slept on this mattress at a relatives house, best night sleep for ages. So as soon as I got home I went online to buy one. Cheaper than I expected and just as comfy as I remembered. Saving up now for one for the spare room.


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Richard via Mattress Online

Great support very comfortable, value for money, well recommend


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JUDI via Mattress Online

Lovely firm mattress. A bit too firm for the first few days but you, or it, soon adapt and its a pleasure to sleep on it. Great for my back.


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Ana via Mattress Online

Best mattress I've ever had. very comfortable and great value for money


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Stephen via Mattress Online

I bought this mattress for one of the guest rooms and I have had two separate guests sleeping in there since the purchase. Both have said that the mattress is extremely comfortable and much better than the previous mattress which was in there !


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Vincent via Mattress Online

very hard, i love it


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jane via Mattress Online

comfortable - no backache now


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Rose via Mattress Online

So comfy and supportive, wish I had taken the plunge earlier. Real value for money compared those we tried in the shops.


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richard via Mattress Online

its just perfect


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kathryn via Mattress Online

I just loved the comfort and quality and was so pleased with the excellent price.


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Jeannette via Mattress Online

Good value for money. Once we got used to it well comfy


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Mark via Mattress Online

It is a cheap and very good mattress, albeit still early days a month in, comfort level is very good.


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Frank via Mattress Online

Excellent service


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Johan via Mattress Online

Excellent value for money. Extremely comfortable. Very happy with product.


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Sally via Mattress Online

I can't believe the difference it's made. I sleep so much more comfortably now and don't wake with aches and pains.


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Jayden via Mattress Online

Great mattress, firm and comfortable at the same time. Eactly as described and comes with a handy removable cover. Sleeping much better now thanks. A great buy and good value for money.


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Gary via Mattress Online

really good quality, very supportive matress.



Verified retailer reviews

Independent Trustpilot reviews of Mattress Online.



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