Staples and Co Refresh Eco Latex Pocket 3000 Mattress
- In-stock
- Finance available
- Free delivery
- Returns
- Feature: Hypoallergenic
- Support: Pocket Spring
- Comfort: Memory Foam
- Comfort: Latex
- Feel: Firm
- Brand: Staples
From £1399.99
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BedBoy Score
A composite score drawn from aggregated customer sentiment across verified reviews, with construction-type benchmarks for categories where reviewer commentary is limited. See our scoring methodology.
across 9 measured categories
Per-category breakdown below. The composite is the unweighted mean of every scored category, rounded to one decimal place.
- Brand
- Staples
- Retailer
- Bensons for Beds
- Delivery time
- Good
- Customer sentiment
- Average
- Guarantee
- Excellent
About the Staples and Co Refresh Eco Latex Pocket 3000 Mattress
Last checked
For back sleepers trying to move away from a tired, sagging mattress, the Staples and Co Refresh Eco Latex Pocket 3000 sits at the more supportive end of the retail mattress shelf: a pocket-sprung latex model rated firm, 5 of 5. The 3000-pocket figure is generous compared with open-coil mattresses and basic 1000-pocket builds, because smaller springs can share load across more points rather than letting the whole surface pull as one sheet. Latex on top changes the feel too. It gives a quicker, buoyant rebound than memory foam, so the comfort layer should feel cushioned without the slow sinking hug that can make turning over harder. The honest caveat is that a high pocket count does not automatically mean contouring softness; paired with this tension, the support core is still aiming to hold the body flat rather than cradle shoulders and hips. A latex-topped 3000-pocket specification is on-tier for the upper mid-market and more ambitious than many foam-topped pocket mattresses, but the “eco” part should be treated as a broad range label, not the main reason to buy. The standout in real use is height: several accounts describe a noticeably deep, high-sitting mattress, with one long account flagging the need for extra-deep fitted sheets.
Back sleeping is where the firm tension and pocketed core make most sense, especially for people who want their pelvis held level rather than allowed to sink. Happier accounts repeatedly describe a solid, supportive feel with a softer pillow-top surface, and several link that combination with better sleep or less back discomfort; one substantial long-term account also says the earlier purchase had kept its shape well after five years. Side sleepers get the harsher deal. The same firmness that helps a back sleeper can press into shoulders and hips, particularly for hourglass figures needing more give through the comfort layers, and the low-scoring feedback includes discomfort rather than simple adjustment grumbles. Body impressions are the main durability warning: more than one poor account describes dipping, from an early visible imprint to larger hollows after a few years, while a recent mid-score account mentions a softer-than-expected feel and roll-together towards the middle. That cuts against the firm-support promise, so the label is safest read as the new-mattress feel, not a guarantee of long-term flatness. Temperature feedback is more reassuring, with the latex build matching comments about controlled warmth and only a faint new-mattress smell. The Refresh Eco Latex Pocket 3000 suits back sleepers who want a high, firm mattress with a cushioned latex top; those prioritising side-sleeper pressure relief, low partner roll-together or long-term shape certainty should look instead at a medium-firm zoned latex hybrid or a reinforced, turnable pocket-sprung build.
Pros and Cons
Pros
- Owners appreciate the firm support paired with a soft pillow top for comfort.
- Many report significant improvement in sleep quality and back pain relief.
- Recent buyers note a minimal factory smell that dissipates quickly after arrival.
Cons
- Some customers complain of mattress dipping and imprints within a few months of use.
- Owners express dissatisfaction with customer service responsiveness regarding warranty issues.
- A few reviewers find the mattress feels different compared to in-store models, lacking firmness.
Price Tracker
Written by
Monika Sharma, Senior Editor
Last checked by Monika Sharma on . Scoring follows our scoring methodology.
Specifications
Manufacturer specifications without the jargon, easy to scan and compare.
Reader reviews of the Staples and Co Refresh Eco Latex Pocket 3000 Mattress
BedBoy publishes reader-submitted reviews to broaden the sentiment sample. Reviewer purchase status is not independently verified at submission. For verified-purchase ratings, see the Trustpilot block below. Submit a review, quoting STK762403 in the subject line.
Does not feel same as one in the shop, not as firm and you didn't roll into middle as this one
Fantastic bed. Having a great nights sleep. Top Marks for Benson at Poole. great team, great service!
Very good comfortable mattress
Wished we had bought it earlier excellent product pure comfort after sleeping on previous mattress
The best mattress ever. My sleep has improved instantly and I my back pain. I have deep sleep and relax as soon as I'm in bed. This is perfect for side sleepers as it's firm and supportive but also super soft as it's got topper sewn on
Excellent, just how we thought it would be. Great service and product.
Very comfortable, warm and supportive. Not cheap, but it's a quality, luxurious product with a long guarantee - which bodes well for many nights of sound sleep! Love it!
Had this bed 3 weeks now, and finding it very comfortable. The first couple of nights it seemed a little too firm, and I was worried I'd made the wrong choice, but now it seems just right. Obviously we've got used to each other! Plenty of support but a nice soft latex topping. As a Rheumatoid Arthritis sufferer it was important to get the right balance of support and comfort, and this mattress does the job perfectly.
It's great .very comfortable and supportive .i think it's the best I've bought to date .my pillows are also a good buy .thankyou on choosing to sell a fabulous bed .it looks good feels good and I'm over the moon Thankyou X
Excellent customer services both during purchase and up to delivery . All staff were extremely helpful and courteous..Would highly recommend.
We have changed from a soft mattress to a firm mattress and realise that in our seventies our spines prefer a firmer base for a better nights sleep. It has been a very successful change.
All is good just a bit heavy to rotate by myself has dipped a little in the middle
The mattress is excellent quality. I can still when hubby is restless but on the whole happy with the mattress. Also, I don't think it's as warm as memory foam so that's good.
Very comfortable, get a great night's sleep
I've had this mattress for one month so far and have no complaints at all. I'm so happy I went for this option as was finding it hard to choose and was a lot of money for me to spend on my own. I'm finding it very comfortable each night and the soft "spongey" pillow top on it feels SO lovely - if only I could lie on it with no sheets/protectors! It was definitely harder than in the shop as expected when it arrived, but even after a few hours on the bed I felt it was adjusting and the fibres settling, and definitely feels even softer now while still being firm enough for my sore back (only in my 30s but suffer a lot with it and it's definitely improved vs my last bed). I was also so happy with the two lovely men who delivered it - they were so friendly, on time, careful and put shoe covers on for my carpet without even being asked.
Super comfy and a great noghts sleep
taking sometime to get use too after the old faithful it's giving me a bit of backache but still comfortable
Lovely mattress! I have a bad back and this has really helped being very supportive yet with the pillow top extremely comfortable. I asked my wife what she thinks and she said "well I just don't feel it" which to me is the ultimate compliment for a comfy mattress. So that's a yes from us.
A well made mattress and bed. Good value for money compared to others. Very comfortable mattress. Plenty of storage under the bed and easy to access.
Great service from start to finish, helpful and non-pressurising staff in the shop, to a fast and efficient delivery! 10/10
Verified retailer reviews
Independent Trustpilot reviews of Bensons for Beds.
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